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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 584 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, color, and price of the 55" Class - LED - Q70 Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the easy setup and smart TV options, making it a great choice for gaming and entertainment. However, some customers have experienced issues with the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 584 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no better tv than a Samsung... Clear image

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good views from all angles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv. Can see clear picture from all angles

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife and I joying the TV very much, great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great tv for above the mantle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has great color and is very bright. I like it But was very upset when nhl.tv wasn’t an app available on Samsung tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great picture, except not sure how 4k works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like it but should have been told more about the 4K and how it works and the internet speed that you need to have. Also, when looking at the tv's most our mounted on the wall. We never thought that it wouldn't be on a stand like we had in the past. But we lucked out and the legs fit on our tv stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome television

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this TV open box and once again BEST BUY doesn’t disappoint with their quality. Obviously technology is always improving but this TV is superb. I originally bought it just as an interim TV when my plasma of 12 years finally gave out but I’ll be keeping this for as long as possible

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture, but sound issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having sound issues, though. It’s connected to an LG soundbar through hdmi and sometimes the sound does not work completely (I.e. in a documentary, only the soundtrack plays and not the narration); I have to deselect the soundbar from the tv settings and select it again for it to work properly. I’m now debating whether to return it because of this. It’s a hassle to have to do it often, and it does happen often enough that it bothers me.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Store assistant was not accurate on what was available at the store so we had to have it shipped.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it really delivers a great image even with not 4K input, Samsung upscaling is really amazing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has been pretty good for me so far. The picture quality is great and has a lot of awesome features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase for black Friday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for gaming. Not disappointed for its value. It's motion rate is on par(or similar) with previous generations. Although I haven't tested out its game mode yet. So far, the contrast and color clarity is top-notch for its class. Aesthetics is nice, along with its slim bezels. Bluetooth connectivity is great and very convenient :).. so far so good. Remote is kinda strange, but it's not too big of a deal.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Great picture for watching ads

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture, but their new interface is crazy. Once you hook up to the web all you see every time you hit the home button (required to change source) are adds. I have now taken offline. Thanks Samsung. I now have a 1500 smart tv that is no longer smart. Why do you charge that much and then throw ads at me!?!? Last Samsung product I buy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Sledbiz72,

      Thank you for sharing your feedback, and for bringing your concerns to our attention.

      Customized ads appear in a small icon on the lower left of the TV screen and are unobtrusive unless a consumer clicks on them. Consumers can choose to opt-out of receiving interest-based ads at any time through the settings menu. Should a consumer opt not to receive interest-based ads, the small icon will still be present, but the ads will be generic and not based on the consumer’s specific interests.

      If there is anything we can do to further assist and improve your user experience, please do let us know by contacting Samsung Customer Support via one the following options:
      1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport

      Again, thank you for your feedback and for being a Samsung customer.

      - Samsung Ambassador Samsung

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    asked

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a cool item I guess, it does the job and is easy to use for now.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great TV Beautiful picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up Connected quite fast This was an open box special and so far so good

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 4 out of 5 stars

    Good TV at a reasonable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is very good quality. Purchasing was easy. Set up a breeze. What’s not to like?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv for a bed room

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung TV quality speek for themselves. 4k UHD quality works very well on this TV. We are 100% cable free, only streaming from several services. This tv works perfect for that. Smart apps are very easy to use. The only thing bothered me a little is the tv automatically downloaded a program that contains some free channels and it automatically switch to that program after some usage.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great t.v for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good color an technology..Really worth the money..Excellent menu an navigator

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for the one we purchased last year. The picture went bad - shadow image. The replacement process took a long time - total 4 weeks but we are glad it is fixed - under the warranty plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints, but it does like to stay on.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a very good Television. The only issue is that it turns itself back on after you switch it off. This usually happens about 1 minute after you switch it off. You might have to keep an eye on that if you are leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Awesome tv.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it because daughter broke old tv. Great picture, ok sound.

    I would recommend this to a friend
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