Customer Ratings & Reviews
- Model:
- QN55Q70RAFXZA
- SKU:
- 6331759
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, color, and price of the 55" Class - LED - Q70 Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the easy setup and smart TV options, making it a great choice for gaming and entertainment. However, some customers have experienced issues with the remote control.
This summary was generated by AI based on customer reviews.
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really recommend this tv. I don’t get any problem
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A beautiful picture and great looking too. We love it.
I would recommend this to a friendAll was good delivery was excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mostly it was good it had a very dark background picture which I could not get to lighten up. Sound bar was great.
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A totally great television and well worth the money.
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good good good good good good good good good goodd
I would recommend this to a friendquality tv for viewing. would recommend to others
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.clear and bright. good choice for a family tv in den
I would recommend this to a friend- Pros mentioned:Color
Great deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If OLED scares you this is a great option deep blacks and no risk of burn in.
I would recommend this to a friendBrand response from Samsung
Posted .Greatnessbish,
Thank you for sharing your feedback with us.
You have rated the Q70R TV 3-Star, despite your expression of a satisfying experience
Please let us know If there is anything we can do to assist you and provide solutions to improve your experience to 5 stars.
You can contact Samsung Support via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Have you registered your new Samsung TV with us? If not, we invite you to do so at: https://www.samsung.com/us/support/register/, and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
- Samsung Ambassador
Great tv for gaming a hdr streaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best bang for your buck...........................
I would recommend this to a friendpicture too dark, "smart" tv apps not consistent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Q70 has a dark picture. I am running on "dynamic" mode just to have a bright enough picture. Not very happy about that. In addition, the apps on the samsung app are buggy. On at least a couple of them, HGTV, DIY... when they work, coming out of the commercial break the app freezes. Meaning, the picture freezes, no sound, but the program continues to run. Sooooo, I guess, I either pack this thing back into the behemoth of the box it came in, or I live with it... and attach my roku to my "smart" tv. Not happy with the purchase, and do yourself a favor and find a different tv.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Justaguy,
I am sorry to hear that you are not happy with the brightness of your Q70R QLED Smart TV.
You can try manually adjust the Brightness settings.
Go to Home> Settings> Picture> Expert Settings> Brightness
We also recommend you to check if Power Saving Mode has been enabled.
Go to Settings> General> Eco Solution> Power Saving Mode.
I hope this helps to solve your issue.
Should you need further assistance with picture settings or other features, please do reach out to our Customer Service by calling 1-800-SAMSUNG, or by LiveChat or email. Simply copy-paste this link into your browser: http://www.samsung.com/us/support/contact
You can also find us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Thank you again for sharing your feedback with us. Our customers feedbacks are the driving force of our continuous efforts towards delivering better product and service.
-Samsung Ambassador
Great TV & Blue rey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV and BlueRey work great. The sales technician was also great.
I would recommend this to a friend- Pros mentioned:Picture quality
nice picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.quality of picture is nice, remote is terrible, sound is alright.
I would recommend this to a friendBrand response from Samsung
Posted .ak13,
Thank you for purchasing and reviewing this Samsung Q70R QLED 4K TV.
I am sorry to see that you are not happy with the remote.
Here is the link to the downloadable eManual that include the Q70R series remote diagram and a detailed step-by-step guide (page 31-33):
http://downloadcenter.samsung.com/content/UM/201909/20190919132100565/MUSATSCR-4.0.0_EM_MUSE_USA_ENG-US_190731.0.pdf
I hope this eManual provides all the information you are looking for.
Should you need further assistance with features or usage, please do reach out to our Customer Service by calling 1-800-SAMSUNG, or by LiveChat or email. Simply copy-paste this link into your browser: http://www.samsung.com/us/support/contact
You can also find us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Thank you again for sharing your feedback with us. Our customers feedback are the driving force of our continuous efforts towards delivering better product and service.
-Samsung Ambassador
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The anti glare helps greatly in bright room. The remote could use a few more buttons.
I would recommend this to a friendGreat TV
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price, sound quality is lacking in its bass.
I would recommend this to a friendOk tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needs easier access to the sleep time. should be added onto the remote.
I would recommend this to a friendSamsung is a great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV, only buy Samsung. Fits perfectly in the space we have.
I would recommend this to a friendGreat features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV great value all the features you could possibly want
I would recommend this to a friendGreat picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not rate 5 stars because sound quality could be better.
I would recommend this to a friendToo risky-fragile screen
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just put a finger on the screen since there was a bit of dust on the screen and my 55" Q70 Samsung (6 months old) cracked. Not compensated for my loss by Samsung (bought from Bestbuy-who asked me to call Samsung customer's service). I have handled Samsung TV s in the past. I had one for 5 years and the screen is not like this. I was a huge fan of Samsung TVs, but not buying the high end Q-series any more. It is too risky. No TV should be this fragile.
No, I would not recommend this to a friendNo HomeKit support
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking to buy a tv with HomeKit and AirPlay support, bought the TV set it up and found out Samsung only offers airplay but not HomeKit! Why not Samsung? Returning it and getting the Sony that offers both!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Umikhan:
Thank you for purchasing the Samsung Q70R QLED. I am sorry that this model did not meet your needs. Your feedback is very important to us and will be shared with our internal teams.
2019 Samsung Smart TV’s support Apple TV and Airplay 2. At this time Samsung does not support HomeKit, but for all your home connected devices, Samsung does offer SmartThings connectivity including the Samsung dashboard on this series.
Should you ever decide to give Samsung TVs another try and have questions about features or specs, please know that we are here to help. You can reach us at:
1) Phone: 1-800-SAMSUNG
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
You can also browse our TV offering and full specs at: https://www.samsung.com/us/televisions-home-theater/tvs/all-tvs/
We hope to regain you as a customer in the future.
Motion not really good And bad lip sync issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I return the Sony x950g because of the blooming thinking of the Samsung was better it was but the motion on it was real bad and had terrible lip sync issues returned it and the Sony back
I would recommend this to a friendBrand response from Samsung
Posted .James,
I am very sorry to see that you were not happy with the picture quality of your Q70R TV and have returned it.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
You can also check out our entire 2019 TV lineup from our 98" 8K flagship Q900 QLED TV to our lifestyle Serif and The Frame Series to our RU7300 Curved Smart 4K UHD Series and more at: https://www.samsung.com/us/televisions-home-theater/tvs/all-tvs/
Again, my sincerest apologies. We hope to regain you as a customer in the future.
-Samsung Ambassador