Customer Ratings & Reviews
- Model:
- QN55Q80RAFXZA
- SKU:
- 6331760
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the exceptional picture quality, vibrant colors, and easy setup process of the 55" Class Q80 Series QLED 4K UHD Smart Tizen TV. Many users also express satisfaction with the TV's gaming capabilities and smart features. While some customers have concerns about the remote control, the overall sentiment towards this TV remains positive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great picture!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Samsung QLED Q80 that I have purchased (one 65" and one 55"). I was so impressed with the 65" one, that I purchased a second one for my second home.
I would recommend this to a friend - Pros mentioned:Picture quality
4K is so much better
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the past year I have been more than satisfied. The built in apps work great. Outstanding picture quality. Easy integration into my network.
I would recommend this to a friend - Pros mentioned:Color
Nice TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good black, vivid color, still needs calibration tho'. Also, there seems to be radio intereference in the area that causes the TV to switch from cable to internet TV randomly, either that, or there's something wrong with the remote's sensitivity (too high)l
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Referred to us by your In Home Consultant and he was spot on. Terrific picture and when coupled to our receiver, it's a wonderful viewing experience. Thank you Jeremy !
I would recommend this to a friend - Pros mentioned:Color
great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is amazing very close to Oled. The colors are amazing and the blacks are on point. I had to return it though to get the 65 inch 55 was just to small.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Picture and Verbal Commands
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is fantastic - and we love the verbal capability for changing/finding channels! We just moved to the area and don't know any of the channels on XFinity!
I would recommend this to a friend - Pros mentioned:Picture quality
Quality so much better than my old TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just really good quality. Don't like that I have to either use TV for sound or sound bar. Tech said you have to go in and select each time. I used to use my sound bar for movies and TV just for regular use. But that is all so far so good otherwise.
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality in outstanding! Details in every movie pop-out from this screen! VERY happy with this purchase and our new viewing experience. Highly recommend this product.
I would recommend this to a friend - Pros mentioned:Picture quality
Great picture, so realistic!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PUt this in our new addition and it is just awesome. So glad we listened to the sales guy. He said we wouldn’t be disappointed in our selection and he is right. Thanks
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV Experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our new TV is great. The picture is crystal clear and I love the features. I married this TV with a Samsung sound bar and Samsung BluRay. I’m all set for popcorn!
I would recommend this to a friend - Pros mentioned:Picture quality
great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Colors are bright blacks are deep great tv to pair with Xbox one x supports freesync lag is good for a tv also good with ps4 couldn’t ask for a better tv for console gaming
I would recommend this to a friend - Cons mentioned:Bixby
very nice piture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.only problem so far bixby comes on 2 or 4 times in hour and ask what was that I didn't hear you. when your just watching tv
I would recommend this to a friend - Pros mentioned:Picture quality
A good looking panel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First introduction to Samsung. I must say they look good. I set all my TVs starting with rtings.com suggested settings and tweet from that point.
I would recommend this to a friend - Pros mentioned:Picture quality
Brilliant Picture but pixelates
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a Samsung due to uncle’s purchase over ten years ago. A 65” LED 1080p with true 120hz refresh rate (before all the upconverting tech BS they’re trying to pass as better). Although this TV did not compare regarding quality nor value, it is a nice picture. Regretfully, the brilliant picture comes with gray pixels between, for instance, the view of the downtown skyline and a view of the black as night sky with brilliant stars. It was as if the smog were simply boxes of smoke instead of what smoke is supposed to look like. Returned.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
unbelievable picture
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tremendous detail via graphics representation. One truly gets the feel of 3d space via the graphics of this tv presented in the 4k format. I would recommend to anyone
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Price
Nice TV but not worth the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t get me wrong this is a pretty good TV, but it’s not worth the money for what you’re getting. There are lower priced Sony‘s that look just as good if not better. I regret straying from Sony.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BigD,
Our 2019 Q80R Series incorporates many of our premium features and technologies, such as Quantum Processor 4K, Direct Full Array 8X, Quantum HDR 12X, and deliver over a billion shades of color with precise contrast, sharp details, and fine-tuned black level. It is possible that your particular set was either defective or required adjustments in settings. Nonetheless, I do sincerely apologize for the let-down.
Please give us the opportunity to assist you with image quality adjustments tailored to your preferred viewing experience. You can reach us via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Again, thank you for taking the time to share your thoughts on this product. Your invaluable feedback helps us continuously deliver exceptional products and service.
- Samsung Ambassador
- Pros mentioned:Picture quality
LED TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with the recent purchase of our Samsung 55” Class LED - Q80 series. It has a great picture and the sound is good. Love doing business with Best Buy!
I would recommend this to a friend - Pros mentioned:Picture quality
Amazing TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV looks incredible. No issues so far. It would have been nice if there was a HDMI 2.1 input but nevertheless it's a major upgrade from my previous TV
I would recommend this to a friend - Pros mentioned:Ease of use
Incredible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really incredible tv. Simple install and set up. Brilliant display. Navigation between apps couldn’t be more simple
I would recommend this to a friend - Pros mentioned:Picture quality
Amazing as usual
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung never fails once again!!! Amazing picture quality and the menu/app system isn’t laggy like some of the other brands out there
I would recommend this to a friend