Customer Ratings & Reviews
- Model:
- LS55CG970NNXGO
- SKU:
- 10187577
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
- Features
Rating 4.4 out of 5 stars
to a friend
Arrived Cracked
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my husband as a Christmas gift I let him open it early only to find out that it is cracked straight down the middle…I’m livid!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung Ark Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Odyssey gaming monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love playing story mode games on this Monitor. Its my go to now
I would recommend this to a friend55 inch odyssey ark
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed like a great purchase however the base dock was just way too heavy for what I needed it to be!
I would recommend this to a friendSorely disappointed for buying display unit.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got ripped off. I agreed to purchase this unit for a discount because it was on display. However, when I got home to clean the screen, there were three quite visible skid marks. In addition, a remote is needed to accompany the primary one. The instructions were non-existent and the learning curve was high. Sorely disappointed for spending $$$ :( sigh.
No, I would not recommend this to a friendThat’s a huuuuuge bit….
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is awesome. It takes a bit to adjust to the HUGENESS at first, but after you do it becomes your own personal escape portal! It adds to my gaming experience unlike any gaming monitor I’ve ever owned. Well worth the money so far
I would recommend this to a friendReturned quickly. Could be dangerous!!! Careful!!!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.huge for what it's supposed to be used for. Not too nimble on a desk. while putting back to return the screen slid and my niece got her thumb caught between screen and stand. Almost lost her thumb!!!
No, I would not recommend this to a friendHeavy Costly Mistake
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor is useless and super heavy to deal with. Keeps dropping refresh rate, making it unusable to game with. Will just go black and I have to disable Game Mode then disable Input signal plus to see my PC output at terrible quality. Tried everything from Reddit to Samsung forums and no solutions there with people still asking for any solution. Can't get the firmware to update even though files on Samsung's website saying a higher version is available, again others online are also waiting for resolution to this issue.
No, I would not recommend this to a friendIncredible All in One
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this monitor and I use it for work, TV, and gaming. You can't go wrong.
I would recommend this to a friendBuyers Beware of Samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced for what you are purchasing when it comes to specifications and Samvertising. Their documentation went out the way to say they put a 10/100 Network interface & while also stating a CAT7 cable was needed, which is also advising customers to waste money. (To anyone that can google: CAT3-5e are more that adequate) Wireless interface speeds with WIFI6 router with Line of sight cant get over 300mbps. Monitor cannot function with multiples game inputs over 60hz and their preset arrangements are questionable withiout the ability to relocate the image. Bleeding edge is what you are paying for even though 2nd gen is getting there. Samsung needs to stop these underhanded tactics that are obviously cost cuts and give us the full luxury package like they originally price for. Only get this if you have AMD, 4090 users you can get 165hz but do not plan to use anything else at the same time unless you are okay with the 60hz and clunky experience.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing these issues to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
ARK MONITOR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this monitor. It has way more features than i will use. The only issue is that is is so big youbwill be looking up at it. I am very tall and still dont look into the middle of the screen.
I would recommend this to a friendA beast!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this monitor. I have it connected to my PC, wirelessly to my Samsung tablet, my retro gaming consoles, my xbox series x and my ps5. I also use it to stream hulu
I would recommend this to a friendBuy elsewhere
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this from this Best Buy. They will try to sell you a broken one. If you do not check it before you leave, it’s your problem.
I would recommend this to a friendBrand response from Samsung
Posted .JasonO:
It’s unfortunate to hear your Odyssey Ark Monitor exhibited damage upon opening and setup. We recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions on the usage or setup of your Monitor once your issue is resolved, please know we’re here to help. You can reach us at 1-800-SAMSUNG, available 8AM - 9PM EST Monday - Friday, and 8AM - 6PM Saturday and Sunday. You can also reach us via LiveChat by visiting the ‘Support’ link on our website.
~ Samsung Monitors
Samsung Curved
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes a great monitor for Microsoft Flight Simulator.
I would recommend this to a friendAmazing,
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thing, use for work and gaming and it is fantastic for multi tasking
I would recommend this to a friendGreat upgrade.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for work and play. Does everything I need it to and looks amazing. You do need a decent sized desk though so it’s not directly into of you.
I would recommend this to a friendArk 55”
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but not compatible with MacBook Pro older edition
I would recommend this to a friendPerfect monitor for gaming, multitasking, and work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing top of the line monitor. If you can afford it, theres no reason why you shouldnt own one of these.
I would recommend this to a friendAmazing monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was unsure about this monitor seemed like a gimmick. Hooked it up to a powerful pc and it is just amazing!
I would recommend this to a friendGorgeous
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is freaking amazing!! Honestly wish it wasnt so expensive but it is wil
I would recommend this to a friendEntertainment
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This brings entertainment and productivity to a new level.
I would recommend this to a friend