Customer Ratings & Reviews
- Model:
- VG-SCFA55BEBZA
- SKU:
- 6480894
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the picture quality, appearance, and design of the 55” The Frame Customizable Bezel. Many find it easy to use and appreciate the available color options. However, some customers feel the product is overpriced and would prefer a different size.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Appearance
Samsung 55 inch Frame TV
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues love it. Attractive appearance and no working issues. Love the choice of pic display too.
I would recommend this to a friend Expensive
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should have come with the TV or been a third of the price it's at. Quality is nowhere near the asking price. It's plastic and it's seams don't perfectly line up with each other.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Maxxx,
Thank you for purchasing the Samsung Frame TV and for your review. The Frame TV can be displayed as-is with the black bezel. Additionally, the customizable bezels are available in a range of colors that fit your taste and style.
So that we can best assist with the alignment issues you're having, please reach us on Facebook or Chat with us on the Samsung website. You can also reach us at 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week.
~ Samsung Pro
Terrible mitres. Not one edge fully closes.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super disappointed in the quality of this bezel. I bought the Frame specifically for the option of changing the bezel to make it appear more like a picture frame than a TV. I followed all the directions, clipped the tabs on the back as directed and could not get the gaps to close. Whenever you try to squeeze them together, one will pop off the tv, flipping it towards the screen and making the tab pop out of the back. If this was a picture frame, I’d send it back and ask for it to be redone. I am a carpenter by trade and if any of my mitered trim looked like this i wouldnt have a job. I assume since this is an official Samsung product that 3rd party wont be any better.
No, I would not recommend this to a friendBrand response from Samsung
Posted .PorkChopExpress,
Thank you for sharing your experience with the customizable bezel. Please see below for further help with installation:
1. Each bezel piece is labeled, so you'll know where to attach them.
2. Line up each piece with the corresponding side of the TV, and then slide them into place. It's usually easier to start with the bottom and top bezel pieces first, and then put on the sides.
3. The bezel pieces are magnetic and will attach instantly. Each piece should be flush once attached. Be sure to use the corner snaps to secure the pieces in place.
4. To remove the bezel, gently hold one piece and slide it off of The Frame TV. Repeat this for all four bezel pieces.
You can watch the following video to see the full installation process, including inserting the provided clips to close seams.
https://www.youtube.com/watch?v=2LaMtPjLRb0
If you need additional help, please reach out to us and an agent will gladly help with further troubleshooting assistance. You can call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
- Pros mentioned:Design
Nice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks so beautiful and everybody think is a picture, I love it.
I would recommend this to a friend - Pros mentioned:Installation
Perfect Frame
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation, looks great. Don't go with an off-brand, this one is perfect
I would recommend this to a friend - Pros mentioned:Design
Everyone notices
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The frame is a very nice touch to a thin television, everyone always nltices and comments about it
I would recommend this to a friend - Pros mentioned:Appearance
Worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and magnets make it very easy to assemble
I would recommend this to a friend - Pros mentioned:Picture quality
Great picture, great addition to our living room .
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television has a beautiful picture . It is very clear. I love the art that is on when we are not using the tv.
I would recommend this to a friend - Pros mentioned:Appearance
Great aesthetic for TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color, looks like real wood. Awesome addition to the samsung frame. Can be tricky to mount alone onto the Tv. Uses magnetic connection to latch on.
I would recommend this to a friend Nice addition to a Frame TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bezel looks great on the Frame TV. Perfect fit.
I would recommend this to a friendThe Frame Bezel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great if you want to change the color of your TV to coordinate with furniture
I would recommend this to a friend- Pros mentioned:Picture quality
Amazing pictures
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Live this TV and the mount. We added an additional frame to give more of an art work. The selection in the gallery is amazing.
I would recommend this to a friend Decent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money, you can probably get a better screen if the need for an art piece or the flush mount is not important. BB installers took about 2.5 hrs to install the newer bracket style and there are a few extta holes they drilled into the wall erroneously (thankfully hidden by TV) while lining thigs up.
I would recommend this to a friend- Pros mentioned:Ease of use
I like it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase, must have and easy to use. I would recommend highly
I would recommend this to a friend - Pros mentioned:Ease of use
Beautiful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bezel makes the tv look so finished. It was easy to attach - it’s magnetic and just sticks on.
I would recommend this to a friend Love this TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd Frame Tv. Love them. When my other TV’s go out they will be replaced with the Frame.
I would recommend this to a friend- Pros mentioned:Picture quality
Great frame for the Frame TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to install and looks great Makes TV look like a real painting
I would recommend this to a friend Best buy has gone down hill!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived broken did not realize that i did not have 30 days to exchange, best buy tried to sell me a membership to complete the return within the 30 days which i refused...then the said they would process the return but I had to talk to the online seller....did not realize i didn't buy from best buy. The seller gave me the runaround blaming best buy and ultimately just said the claim was resolved without doing anything. I had to contest with my bank.
No, I would not recommend this to a friendBrand response from Samsung
Posted .KateF,
We appreciate you sharing your experience; however, we recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have any questions or need help once your issue has been resolved, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Frame tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great. Was exactly the look we were going for. Very happy with the purchase
I would recommend this to a friendMust Have!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy setup and really enhances the TV. Would recommend
I would recommend this to a friend