Customer Ratings & Reviews
- Model:
- VG-SCFA55WTBZA
- SKU:
- 10517887
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Love this TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd Frame Tv. Love them. When my other TV’s go out they will be replaced with the Frame.
I would recommend this to a friend- Pros mentioned:Ease of use
I like it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase, must have and easy to use. I would recommend highly
I would recommend this to a friend - Pros mentioned:Picture quality
Great frame for the Frame TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to install and looks great Makes TV look like a real painting
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV and our guests are amazed! Just be prepared for hanging flush!
I would recommend this to a friend Must Have!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy setup and really enhances the TV. Would recommend
I would recommend this to a friendFrame tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great. Was exactly the look we were going for. Very happy with the purchase
I would recommend this to a friend- Pros mentioned:Picture quality
Store manager resolved the problem with the pictur
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Store manager resolved the problem with the picture frame
I would recommend this to a friend - Pros mentioned:Appearance
Frame beautiful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this frame it makes it look way more like a picture then a tv..
I would recommend this to a friend Thank you to the Besy Buy team!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Samsung Frame 55” TV during the “Presidents’ Day “ sale. I purchased the Best But Total Tech as well. The Frame TV offers the Art Store feature which I believe is unique to this TV. The Geek guys delivered and installed the TV. I am very satisfied with both the TV and the Best Buy team. Thank you all.
I would recommend this to a friendBezel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made the black TV white around the edge. It is nice.
I would recommend this to a friendEasy and modern frame
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful color, easy to attach. Very happy w my purchase.
I would recommend this to a friendGet it on sale, love how it looks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little bit fiddly to install so the corners line up perfectly. Go slow, don't force anything, and you'll be fine. Once it's in place it makes The Frame look so much better. Feels a bit expensive at full price; on sale I was very happy with the value.
I would recommend this to a friendBest buy has gone down hill!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived broken did not realize that i did not have 30 days to exchange, best buy tried to sell me a membership to complete the return within the 30 days which i refused...then the said they would process the return but I had to talk to the online seller....did not realize i didn't buy from best buy. The seller gave me the runaround blaming best buy and ultimately just said the claim was resolved without doing anything. I had to contest with my bank.
No, I would not recommend this to a friendBrand response from Samsung
Posted .KateF,
We appreciate you sharing your experience; however, we recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have any questions or need help once your issue has been resolved, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
ok, it's a frame
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meh, nothing special after the wait. could be larger, looks like a basic low cost frame.
No, I would not recommend this to a friend- Cons mentioned:Price
Great but should have been included.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It needs it to make the product complete. Should have come in original box though. Too expensive full price
I would recommend this to a friend All is well now. Hope it continues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buffered every 2-3 minutes at first so I could watch nothing. Geek squad came and recommended different router. It worked.
I would recommend this to a friendTv frame
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give 4 stars as the wood is so fragile and costs so much.
I would recommend this to a friendBezel review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great with our Frame TV - works well with the size and coloring
I would recommend this to a friendSamsung Bezel
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item did come damaged the first time with a crack in the frame. After some time on the phone with BB they did ship a replacement. Second time around all was good.
I would recommend this to a friendStill waiting for it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks cool have not got it in the mail yet. The first one came broken and had to return
I would recommend this to a friendBrand response from Samsung
Posted .AndrewHir,
I'm very sorry to hear that your Frame Bezel was delivered damaged and that you are still waiting for a replacement. We recommend contacting Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved quickly.
If you ever have product questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro