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Customer Ratings & Reviews

$1,797.99
Save $502
Comp. Value: $2,299.99

Customer reviews

Rating 4.5 out of 5 stars with 281 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

  • Features

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers enjoy the expansive screen size and overall performance of the 57" Odyssey Neo G9 monitor, finding it excellent for both gaming and productivity. The monitor's high resolution and refresh rate contribute to a seamless and immersive experience. While some users noted minor issues such as a demanding optimal viewing angle, potential for dead pixels, and the absence of built-in speakers, the monitor is still well received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-281 of 281 reviews
  • Rated 1 out of 5 stars

    severely disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy from samsung direct, if you need to return an item they will drag it out over multiple months making excuses. It's been over 2 months and I still haven't been refunded my purchase. No offer to replace the defective monitor, told to file a police report, multiple hours on hold to be told "we're escalating the matter" and told "we'll respond within 3 business days" only to be dismissed. I don't know how to file a police report on something that is not stolen.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are sorry to hear you have not received your monitor yet and apologize for the inconveniences you had. Your review was brought to the attention of our Customer Care Center. We recommend following up directly with Best Buy for further assistance. If still unresolved, please allow us to investigate further by contacting our support team via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). Samsung