Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 281 reviews
(281 customer reviews)Rating by feature
- Display Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
- Features4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
severely disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy from samsung direct, if you need to return an item they will drag it out over multiple months making excuses. It's been over 2 months and I still haven't been refunded my purchase. No offer to replace the defective monitor, told to file a police report, multiple hours on hold to be told "we're escalating the matter" and told "we'll respond within 3 business days" only to be dismissed. I don't know how to file a police report on something that is not stolen.
This review is from Samsung - 57" Odyssey Neo G9 Dual 4K UHD Quantum Mini-LED 240Hz 1ms HDR 1000 Curved Gaming Monitor (HDMI 2.1, DP 2.1, USB 3.0) - Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are sorry to hear you have not received your monitor yet and apologize for the inconveniences you had. Your review was brought to the attention of our Customer Care Center. We recommend following up directly with Best Buy for further assistance. If still unresolved, please allow us to investigate further by contacting our support team via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).






























