Customer Ratings & Reviews
- Model:
- NX60T8751SS
- SKU:
- 6412700
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the double oven, ease of use, and attractive appearance of the 6.0 cu. ft. Flex Duo Front Control Slide-in Gas Convection Range with Smart Dial & Air Fry. Many appreciate the numerous features and elegant design. However, some users note that the stainless steel finish is prone to scratches and fingerprints. The fingerprint resistance may not be as effective as advertised.
This summary was generated by AI based on customer reviews.
Range
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice rage with great features but i feel it makes a lot of noise when turned on full spoed. Also the one burner is too big i.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There,
It's our pleasure to be of service. We want to ensure that you're able to use the range to its full potential!
Your range or cooktop can be quite noisy in certain circumstances. The oven will click, the fan will blow, and even cracking or whistling might come from induction cooktops. Learn more from these details.
Samsung range sounds and operational noises:
https://www.samsung.com/us/support/troubleshooting/TSG01110180/
I have also shared your model's user manual about the noise situation. Turn to page 58 for your reference:
https://downloadcenter.samsung.com/content/UM/202105/20210504153248795/NX60T8751SS_AA_DG68-01219A-05_EN_MES_CFR_210422.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145309358, to help our team pull up your information.
Have a great day!
^Chrystel
A DANGEROUS range when converted to propane gas
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A VERY dangerous range when converted to propane gas. We had now had installed our second range and the larger burner still does not come with the correct orifice for conversion to propane. When ignited, this burns flares up in a very dangerous fashion and remains a very high orange flame. I consider this range a safety hazard, and I am in the process of filing a complaint with the WA State Attorney General's Consumer Safety Division. Best Buy's House Design Manager has been terrific throughout all of this and Best Buy has bent over backwards to remedy this safety problem. Samsung refuses to acknowledge the problem, has not recalled the range for propane conversion purposes, and continues to market this range as natural gas and propane gas ready (with conversion ofifices). Other than that, we love this range and have asked for a remedy rather than a replacement. The dividable oven is perfect for simultaneous broiling and baking, the burners are well calibrated (except for the large dangerous burner), the controls are easy to use, the interior light is bright, etc. BUT, this is a dangerous range when converted for propane gas use--at least the two ranges we have had installed are dangerous.
No, I would not recommend this to a friendNot yey
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We still have all appliances wrapped and eaiting for cabinets to come in. It will still be 6 weeks before you install them.
I would recommend this to a friendBrand response from Samsung
Posted .Hello, we appreciate you taking time to share your experience. We understand that you have not yet had the range installed. We are here to help with any questions or concerns that you may have with your appliance. Please feel free to reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143955485) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
Not for me, but some may love it.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like this range and ended up swapping it out for another one. The cast iron grates on the top are very heavy and I think it caused little rust spots on the stainless top. The double oven seemed like a good idea in the store, but in reality, the large center piece is a hassle to store. For some, it might be a great stove, but I like the one I got in its place (black top and single door) better.
No, I would not recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this stove however the double ove feature does not work to well.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we are sorry to hear that you're having issues with your range. We pride ourselves on our products and the high quality standards we maintain. We would like to inquire further about the issue's you are having. If you could please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144026433) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Range Review
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We all love this range. It looks very modern and love the silver too. It came in handy with thanksgiving and Christmas for sure! The self clean just needs to be a little faster but overall very nice and would highly recommend!
I would recommend this to a friendPoor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.since I bought it I had a problem with the fire on the left side 11 months after purchase. The oven below has stopped working. We called Samsung technical assistance, they came and fixed the oven on the bottom, now the one above is not working and they don't want to give a warranty because it's been a year since I bought it, I don't understand if the top and bottom is working, no why should it come tidy the bottom and leave the top not working?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, this is a bit unexpected for this product. We stand behind our product and we would love to look into this further. Please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143980156) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
Don't get it.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had less than a year and the igniter went out. Put Samsung appliances in my house and have had problems with them all avoid this brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand the importance of the range when preparing meals, DaleL. Let's get the information you need to ensure you can maximize the functions of the range.
The link below will help you troubleshoot the range's igniter to ensure it's operating properly. Please select the scenario that best fits your situation and learn more by checking the hyperlink.
Flame issues on Samsung gas cooktop or range:
https://www.samsung.com/us/support/troubleshooting/
Should you need more assistance with the range, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148419849) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
Awesome stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this stove from the looks to function to quality. Very nice stove not a piece of tin.
I would recommend this to a friendFive Stars
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Love the look and the different cooking options. Air Fry is great.
I would recommend this to a friendIt looks nice. I hate it
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this oven. The split oven is useless. The top is a mini broiler so be prepared to burn everything. It takes a ridiculous number of button presses to do anything. Air fry doesn't let you know the temp until it actually reaches temp unlike the baking option.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MR56,
We appreciate your patience in dealing with the situation that you're having right now with your product. and we sincerely apologize for any inconvenience this may have caused. Please know that we value your feedback and we will continuously work on improving the quality of the products we offer.
Your issue is something we can improve with the steps provided in this link.
Flame issues on Samsung Gas Cooktop or range
https://www.samsung.com/us/support/troubleshooting/TSG01001946
Samsung range or wall oven error codes https://www.samsung.com/us/support/troubleshooting/TSG01001948/
Samsung range, oven, or cooktop will not turn or stay on https://www.samsung.com/us/support/troubleshooting/TSG01001952/
If you need additional assistance you may reach us via the following links.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:
1144551800
Thank you for choosing Samsung.
^Ross
Chef
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing oven!! Love all the new features that this oven offers!!
I would recommend this to a friendA wonderful range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a wonderful oven. Beautiful and performs like a dream
I would recommend this to a friendJunk. Buyer beware
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over priced junk. Oven will not hold set temperature. Had repair guy take a look and it needs a control board. $1200 to replace but they are on back order. Garbage appliance.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there.
We want to help you with your oven's control board to determine the best way to help.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145994833) to help our team pull up your information.
Have a great day.
^Camille
Samsung oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, exactly what we wanted. Couldn't be happier.
I would recommend this to a friendSamsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this stove it is best purchase ever
I would recommend this to a friendNot received but we hope it’s good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You’ve delayed delivering this. It’ll be almost 90 days from when we went into the store before it is delivered and installed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there, DJGamer.
We are glad you received your range and that it was installed. To provide feedback on your delivery experience, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to address your specific concerns.
Have a great day.
^Camille
Terrible purchase.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am donating this range and buying a new one. The oven takes a really long time to heat up. It heats up the whole house. The cooktop blows out at low settings.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
Allow us to enhance your range's performance for the unit's betterment, LaurenS!
This guide will show you the necessary steps to be taken to get the oven temperature corrected.
Samsung oven temperature issues:
https://www.samsung.com/us/support/troubleshooting/TSG01204529/#oven-takes-a-long-time-to-reach-set-temperature
To help you control the flame coming from your cooktop, please visit this link below and hover under "Burner ignites in a burst of flame" for instructions.
https://www.samsung.com/us/support/troubleshooting/TSG01001946/#burner-does-not-ignite-and-other-ignition-issues
We highly advise that the burner head and cap are clean and in proper position; please check out this cleaning guide; scroll down and click "Burners and cooktop surface" for reference:
https://www.samsung.com/us/support/answer/ANS00049945/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145779777, to help our team pull up your information.
Have a great day!
^Chrystel
No longer needed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took forever for the item to arrive, today returned it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello GevorgK,
Thank you for choosing Samsung for your Appliance needs. It's sad that you no longer have the product, and we understand your disappointment with how long it took to arrive.
We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that fit your needs better.
Thank you.
-Angelica
Bad stay away
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst stove ever Don’t buy stay away Plastics cracks first week (all plastic) Gas leak from factory
No, I would not recommend this to a friendBrand response from Samsung
Posted .Malotka, we want you to have a working range for us to determine the best way to help.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u .community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146672941) to help our team pull up your information.
Have a great day.
^Camille