Customer Ratings & Reviews
- Model:
- NX60A6311SS
- SKU:
- 6447913
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the ease of use, WiFi connectivity, and griddle feature of this 6.0 cu. ft. freestanding gas range. Many also praise its self-cleaning function, powerful burners, and stylish appearance. Positive feedback highlights the range's overall performance and the value for the price. However, some users have reported issues with the knobs and timer functionality.
This summary was generated by AI based on customer reviews.
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and great service……………………………………………xx
I would recommend this to a friendNice oven!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The install went well. The oven works great so far. The oven preheats really quickly. I like the the bottom drawer is a storage drawer and not a warming drawer.
I would recommend this to a friendGreat range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent stove and it looks great too. Huge improvement over the existing gas range. Good value too.
I would recommend this to a friendNever had a new stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this stove and I must say it has been the best purchase I’ve made for myself in a very long time.
I would recommend this to a friendThe right address
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy that I found what I needed in this store. Having options is great.
I would recommend this to a friendPerfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome oven! Cooks perfectly! Looks absolutely beautiful as well. Have not had any issues whatsoever with it.
I would recommend this to a friendVery good cooking range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how I can control my range from my phome and I never knew how I gooood range made a difference in cooking until I got this range....PRICELESS
I would recommend this to a friendBrand response from Samsung
Posted .Hi there! We're happy to hear that you're enjoying this Samsung range! ^Ty
- Pros mentioned:Griddle
I love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new stove. I thought the center griddle would not be very functional, but it has turned out to be very convenient. I will heat up tortillas on there. I also use it to place hot pots that need to cool down. I love it.
I would recommend this to a friend Reliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this for a few weeks now and it's very reliable. So far, no issues, works great, looks great in my kitchen.
I would recommend this to a friendNot good utility.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Size and color was a nice fit for my kitchen but I am not happy when I turn on one side burner ....takes a long time to turn on or not. I eventually have to get a match to turn it on. The gas smell sucks when I can't turn it on. This is the second one and is still the same thing. Not happy!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand that having a range with one burner taking a long time to turn on can be disappointing, Patricia. Let us help.
Below is a link with details on what to do if the burner takes a long time to turn on or not turning on. Browse the guide until the "One burner doesn't ignite" and "Burner has a delay before it ignites" for the troubleshooting steps. It also contains another resource about cleaning the gas cooktop, which we suggest checking too.
The burner does not ignite, and other ignition issues:
https://www.samsung.com/us/support/troubleshooting/TSG01001946/#burner-does-not-ignite-and-other-ignition-issues
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146719889) to help our team pull up your information when you message us.
Thank you.
-Angelica
Stove functions well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stove functions well. We need to adjust the oven flame.
I would recommend this to a friendOven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, it’s take more time to get worm up cooking plate
I would recommend this to a friendNice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice stove works great all the bells and whistles nice Brite display
I would recommend this to a friendPlease do not buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been the absolute worse purchase I have ever made. From a support perspective and from a quality perspective. I purchased this appliance and within 3 months it stopped working. I called Best Buy and they informed me that they do not support maintenance issues for Samsung. I would have to call Samsung directly and they will handle maintenance issues. Despite me being a total tech member. Samsung came out fixed the appliance and did not turn the gas back on so we had to troubleshoot before figuring out that the technician fixed the oven but turned off the gas and never turned it back on. Please save yourself the money and headache and shame on Best Buy for partnering with Samsung and not letting people know that they will not have the quality of the geek squad working to fix the issues. The main reason I paid for total tech is that most appliances warranties will fix every single part instead of replacing the unit. Samsung will not replace a unit they will only replace the parts and cover the labor. Even though the unit has been in my possession for 3 months and no longer worked. I also brought the refrigerator from Samsung and same thing it also just went out. Samsung appliances are trash and their support isn’t any better. Do your research and buy something else.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you very much for your observation of our range. Rest assured that we are working to improve our products and services with the help of your reviews.
Should you need further assistance with the range or refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147396618) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
Still evaluating
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working good so far. We have not baked with it yet. If that works properly we would raise our rating to a 5.
I would recommend this to a friendSamsung gas stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent stove top oven is top notch I would recommend for anyone
I would recommend this to a friendBest of all best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it a lot, cooking with it is easy and fast,I will definitely recommend it to my friends and family
I would recommend this to a friendNice Stove
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a pretty sleek looking stove and the dual power burner is awesome! My only complaint is that isn't fingerprint resistant like advertised.
I would recommend this to a friendSwitched back to gas from electric
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Cooks much nicer than my previous electric flat top. Something about cooking with gas is so much better.
I would recommend this to a friendGreat stove
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome stove. Bought it for my parents and no complaints here.
I would recommend this to a friend