Customer Ratings & Reviews
- Model:
- NX60A6311SS
- SKU:
- 6447913
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the ease of use, WiFi connectivity, and griddle feature of this 6.0 cu. ft. freestanding gas range. Many also praise its self-cleaning function, powerful burners, and stylish appearance. Positive feedback highlights the range's overall performance and the value for the price. However, some users have reported issues with the knobs and timer functionality.
This summary was generated by AI based on customer reviews.
Range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much into cooking! It does the job that I need it to do. Matches all of my other appliances
I would recommend this to a friendDefinitely a bargain
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Value for money. And the delivery team rocked. They were prompt, courteous and efficient.
I would recommend this to a friendLove it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This stove is an amazinf add to our kitchen love it so much
I would recommend this to a friendGreat stove.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was amazed on how quick the oven got to temperature.
I would recommend this to a friendSatisfied Customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase. A really big upgrade from my old Samsung Freestanding Gas Range. The WIFI really works great.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Rich! Thanks for taking the time to leave a review of your Samsung range! ^Ty
Great burners
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the modern look and the great functionality of the app.
I would recommend this to a friendBest range
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Best gas stove i ever had. The smart setting on this its a plus
I would recommend this to a friendGood deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price and great customer svc from best buy. Definitely a place to purchase from
I would recommend this to a friendNice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The works beautifully. Sings a tune when ready to use. Thank you to the customer service rep that’s helped me order.
I would recommend this to a friendGood product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super good product!! Nice to use with the Samsung app
I would recommend this to a friendworks good when it works
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works fine. front glass blew up..literally. glass exploded inside of oven. warranty covered the replacement. display/overlay went out also. seems like issue after issue. works good when it works
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello RyanH,
We can understand how disappointed you are with your range's oven inner glass breaking. We would be delighted to help you.
We have provided below the direct link for the inner glass replacement for your range's oven.
Samsung DG64-00092B Glass-Inner.
https://samsungparts.com/products/dg64-00092b
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 a.m.–6:30 p.m. EST, Monday–Friday.
We would love to speak to you so we can provide assistance. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146796270) to help our team pull up your information when you message us.
Thank you.
-Kimberly
love it but the timer beeps are cheesy sounding
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looks great and seems to work very well. happy with the purchase. The only thing I'd change is how the alarm notification beeps sound like cheesy ringtones.
I would recommend this to a friendVery nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great range, fast efficient delivery and installation. We breezed through the Christmas holidays with this
I would recommend this to a friendValue+
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the features. Just installed, but great so far....
I would recommend this to a friendHighly recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good service very personal very fast instalation no complaints very good product highly recommend
I would recommend this to a friend5 Stars from a Baker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super happy with this purchase. I love to bake and this stove is up for the challenge!
I would recommend this to a friendI like it!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works good and looks good. The only problem I have with it is that I cannot push it all the way up to the wall.
I would recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great overall, the only real cons is the lack of upgradeability and the screen backlight for me.
I would recommend this to a friendKitchen and laundry
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and fast service I was very please all four times I went in their and I received my things I need
I would recommend this to a friendWish it was easier to clean.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The grates are hard to clean and the middle part is a griddle but you cant wipe it off with anything cause its so ruff everything leaves lint.The stove and oven work great its just really hard to keep clean. Also I've had it less than a month an there is rust on the grates already.You have to oil them but that is hard when the stove is gas.
I would recommend this to a friendBrand response from Samsung
Posted .Greetings,
Keeping your unit looking new and squeaky clean is everything, NancyM. Here are some easy solutions to properly clean the gas range.
The best way to maintain an electric range and prevent stain buildup is to clean spills up right away. Once you're done cooking, turn the range off and allow it to cool, and then wipe it down after each use. We highly recommend not using steel-wool or abrasive cleansers of any kind. These can scratch or damage the surface. Learn more from these details.
How to clean your gas cooktop:
https://www.samsung.com/us/support/answer/ANS00049945/
How to clean your Samsung oven:
https://www.samsung.com/us/support/answer/ANS00049011/
You may also watch our youtube video about "How to clean electric and gas ranges":
https://www.youtube.com/watch?v=pCLkUo4ns6w
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145372007, to help our team pull up your information.
Have a great day!
^Chrystel