Customer Ratings & Reviews
- Model:
- NX60A6111SS
- SKU:
- 12374454
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
to a friend
Way to go Best Buy !!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it , just what I order and delivery was on point.
I would recommend this to a friendRange
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live it. Great price for a great product. Its still new so hopefully it lasts.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Kckat! Thanks for your review! ^Ty
First Samsung, first gas range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First gas stove after 50 years of electric coils was something I should have done years ago, this stove along with digital controls and the instant heat up or down of gas is simply amazing, now I see why professional cooks demand gas,totally different animal. Plus the quality of Samsung is a win win situation. I'm a french cajun and down here we are serious cooks
I would recommend this to a friendRange
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product works great. Easy to use, gets to temperature fast
I would recommend this to a friendStove
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My oven went out in a year in half never aganever never
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are saddened by the condition of your oven in your range, MarshaJ. We would like more information about what's happening with your oven so we can provide the assistance you need.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide the reference number 1151408242 so our team can pull up your information when you message us.
Have a great day.
-John
Gas Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good and works better. I am very please with this appliance
I would recommend this to a friendCook
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stove is great. The grill worked perfect you grill anything you want
I would recommend this to a friendDO NOT PURCHASE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this stove for less than a week and it is displaying a "CF2" error which is not letting us use the oven and none of the keys on display are working!!! this is ridiculous DO NOT PURCHASE WOULD NOT RECOMMEND
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TTZL1,
Thank you for bringing this to our attention. We apologize for the inconvenience of having an error code on your Samsung range. C-F2 means Touch IC and PCB signal malfunction.
To troubleshoot your Samsung range, these are the steps.
1. Press OFF/CLEAR, and then restart the oven. 2. If the problem persists, disconnect all power to the oven range for at least 30 seconds, then reconnect the power.
Should you need support in the future, please don't hesitate to reach us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, you can provide this reference number 1144897465
.
Thank you for choosing Samsung and have a great day!
^Rainly
Love love love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new stove. It is so easy to use not complicated at all.
I would recommend this to a friendMIDDLE BURNER TAKES LONG TO HEAT STAINS STAY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OK ITS SAMSUNG WHICH I LOVE HAVE TVS ETC BUT FOR A KITCHEN APPLIANCE IM PRETTY DISSATISFIED. THE MIDDLE GRIDDLE TAKES FOR EVER TO HEAT AND THE STAINS DO NOT COME OFF! MAKING IT LOOK OLD AND JUST PURCHASED LESS THAN A MONTH AGO.. SAMSUNG YOU SHOULD/COULD DO MUCH BETTER THAN THIS!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello. We understand how frustrating it can be when your appliance is not working as designed. We're here to help! Please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143697293) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Ty
Not worth it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Were on year 2 with this stove, 3 knobs cracked and broke already. One of the burners doesn’t turn anymore so we cant use a burner…it sucks big time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We guarantee that this gets resolved right away, Klaudia!
For the product's betterment, we strongly suggest getting the knobs replaced to get the burner working.
To order the compatible range knobs for your unit, please reach out to the following for assistance. They can check the availability and compatibility of the parts or accessories you wish to purchase.
1. Samsung Parts Team - (800) 627-4368 / Mon - Fri 9:00 AM - 6:30 PM EST
2. Samsung Parts Website - https://www.samsungparts.com/Default.aspx
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145775599, to help our team pull up your information.
Have a great day!
^Chrystel
Samsung five burner stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works great. My wife is very satisfied
I would recommend this to a friendBrand response from Samsung
Posted .Hi there! Thanks for your review! ^Ty
My new range
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product. Easy to use. Elegant look and nice finish.
I would recommend this to a friendGreat Gas Stove
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was great and the quality was perfect.
I would recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We don't have a physical manual.We do not know how to set up the clock on the stove. The simple time wow. !! I wish we knew how to use it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Alma M,
We understand the importance of instructions and we are here to help you out.
User manuals with Samsung are mostly electronic and can be found on the Samsung website. I have shared this model's user manual link below. Please turn to page 10 to set the clock on your range.
https://downloadcenter.samsung.com/content/UM/202401/20240112151431945/O_01._DG68-01341A-06_IB_FULL_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Leo
wifi range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Have not had any problems with this range. Looks really nice, but still adapting to the wifi function. Overall, it is a nice and functional addition to my home.
I would recommend this to a friendGreat stove
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just a beautiful stove . The setup was a little protracted because of the included manual. The application however is cool. Haven’t used the griddle, and make sure you cook off the smell when you set it up.
I would recommend this to a friendGas Stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm disappointed with my purchase of this unit, I just purchase the stove last May 11 and then after a month of use I already encountered a malfunction wherein the C-F2 code appaeared in the panel board. After calling my complaint last Saturday, I hope the service repair will call me today.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand the disappointment of dealing with a range displaying an error code. Let us help.
Below is the user manual link for your model. See page 44 for the recommended actions when the range displays a C-F2 error code.
https://downloadcenter.samsung.com/content/UM/202405/20240524144646410/01._DG68-01341A-07_IB_FULL_NX60A6111SS_AA_EN.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147286880) to help our team pull up your information when you message us.
Thank you.
-Angelica
Stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this item in hopes of a great review and I have a dent on the top side of the control panel. No one has reached back out to me about this matter.
I would recommend this to a friendBrand response from Samsung
Posted .Greetings,
Thank you for bringing this to our attention. We understand that you don't want a dented brand new Samsung range.
We like to inquire further about your concern with your Samsung range.
If you could please reach out to us directly on the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You can provide this reference number 1144962712 and it will help our team pull up your information.
Thank you for choosing Samsung and have a great day!
^Rainly
New gas stove
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had the stove a few weeks and so far so good. It replaced a nearly 25 year old stove. The raised grates seem to help prevent splattering on the stove top. The burners and oven heat up fast. Satisfied!
I would recommend this to a friend