Customer Ratings & Reviews
- Model:
- NX60T8711SG
- SKU:
- 6412702
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the air fryer function, ease of use, and the oven's spacious size. Many appreciate the stylish design and the quality of the appliance, while some find the fingerprint resistance feature less effective than advertised. The burner performance also receives positive feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Burner
Good gas range
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This band of gas range is going. The burner is so strong that it fits our need to fired the food.
I would recommend this to a friend Do not buy.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even 2 years old and the oven has stopped working. Best Buy total tech member and it's going to cost $99 to have a tech come repair. Total tech repair call center is based outside of the US and they do not understand what needs repaired, they scheduled my microwave to be fixed.... what a nightmare dealing with this.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Love the convection oven for baking.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the convection oven for baking. Easy to operate the control knob.
I would recommend this to a friend bad product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it and it never worked well, they didn't want to take advantage of the warranty, it was missing parts. The technician said that they had hit it, which is a lie. That's how I bought it. I had to compare another unit somewhere else, not with Best Bay. Check their merchandise from the outlets and Samsun didn't want to take responsibility either, so I lost my 1,300 dollars that I'm still paying.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this concern, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. Call any day between available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
^Aloe
Samsung style and quality!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This range replaces a 20+ year old range...all I can say is WOW! The smart dial makes using the oven effortless and the power burner boils water in a flash...it's almost too beautiful to use! What a fantastic upgrade for my kitchen!
I would recommend this to a friendHard to clean easily scratchable top
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Scratched top within first week.buttons get hit and turned on whenever standing close for stove or microwave access.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I can feel the difficulty you're experiencing with the range. Let's help you with this, JenniferR.
We recommend locking the control panel to prevent accidental operations. Please read 33 of the manual for further details.
User manual:
https://downloadcenter.samsung.com/content/UM/202309/20230920154254088/O_NX60T8711SS_AA_DG68-01220A_EN.pdf
For easy cooktop cleaning, please browse the link below for tips. Kindly click on the embedded links.
How to clean your Samsung gas cooktop:
https://www.samsung.com/us/support/answer/ANS00049945/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146957564, to help our team pull up your information.
Have a great day!
^Chrystel
Garbage waste of money
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible oven. This one was returned 3 times! Each one that came a problem! The last one that came the fab was making a LOUD horrid buzzing sound. Needless to say I decided to purchase the GE Cafe. There is no comparative to the cafe. Don’t waste your money on any Samsung appliances. I bought a Samsung fridge years ago I should have known from that experience not to bother with buying an oven. The fridge waterline stop working. Was told the entire freezer door would need replacing in order to fix the waterline system that’s build into the door -that fix $1000. It went into my garage for years as a back up fridge.
No, I would not recommend this to a friendno user book
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i need a book with this stove to know how to use it no books with it
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
I can definitely help out with the Owners Manual for your new Samsung Range. I have located the user manual in a link below:
https://downloadcenter.samsung.com/content/UM/202004/20200414162726602/NX60T8711SS_AA_DG68-01220A-00_EN-MES-CFR.pdf
Thank you for choosing Samsung. ^Brad
totally worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really beautiful unit. It comes with an adapter for using a wok! The UI is really smooth. The WiFi works flawlessly. A little pricey, but I would totally buy it again. The quality of the metal work is excellent.
I would recommend this to a friendSamsung Gas Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this gas range very much! It really looks great in my kitchen. It is serving its purpose well. I got a good deal in this great appliance from Best Buy!
I would recommend this to a friendSamsung Tuscan steel range
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our range failed on us and we purchased this one great but got it on sale. WiFi capability come in handy when cooking. Air fryer ability is ok but not desired takes too long
I would recommend this to a friendGreat stove!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the Samsung stove we purchased. It heats and bakes consistently, not to mention it great looking.
I would recommend this to a friendGood but could be better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the design of it the wifi is a plus but a little disappointing of the functionality of it . You should have been able to control everything on the app with out physically being in front of the stove.
I would recommend this to a friendBeautiful Tuscan Color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Samsung’s new Tuscan color. Fits perfectly with my style. My daughter loves the oven, she’s picked up baking. Can’t wait to get the other matching appliances.
I would recommend this to a friendgreat stove easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love it, I love the customer service of Best Buy, they are very carefully of their clients and send your product exactly when you expect... I love my new stove
I would recommend this to a friendLove It!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great range, love the way it cooks, lots of features I haven't tried yet. Looking forward to "Air Fry".
I would recommend this to a friendThis range lacks nothing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love all the features it has. I love the smart dial. The gas oven and the stove cook incredibly well and accurate. Last but least I love the color!!!
I would recommend this to a friendGreat range
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great with Quartz counter tops. Fiancé was second guessing the color choice, but she quickly agreed it matched.
I would recommend this to a friendSamsung Oven (2nd one)
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We did have to recalibrate the oven, as it was not accurate in temperature readings initially. Also, the first range we had to return due to immediate errors indicated.
I would recommend this to a friendSamsung Slide in Gas Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and lots of features! If I am being honest, I probably paid a bit too much but absolutely love the color!
I would recommend this to a friend