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Customer Ratings & Reviews

Your price for this item is $1,099.99
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Customer reviews

Rating 4.5 out of 5 stars with 543 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large capacity, efficient operation, and ease of use of this washer. Many appreciate the quiet operation and the innovative FlexWash feature for handling smaller loads. However, some customers note the significant weight of the machine and have expressed concerns about the warranty length and installation experiences. A few also mentioned issues with the door mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 543 reviews
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Washer and Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a excellent washer and dryer love the small washer at the top

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    New machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Lots of washing cycle options. Very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, very nice design and easy to you this washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good looking and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking and easy to use, and the Speed cycle only takes 30 mins. The size is definitely larger than a normal washer. Could use the top and bottom washer at the same time. The spin on the top is slower but works fine for delicated clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Number 1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had LG before this and i must say. Samsung is a step up. Love em

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Irresponsible Delivery Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is good. I booked washer and dryer but I received washer alone. Since it has been a month I didn't get proper response from best buy about dryer delivery. They keep on changing the date

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    GREAT product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful aesthetics and great quality and functionality

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well and can you for small load and big load

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works so far, the lint catcher grabs alot of lint, you’ll need constant dump outs or else the dryer would not start. Sometimes leaves the clothes damp on its smart drying process. Definitely does the job with its big capacity!

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Great washer and dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer! Been a week and works amazing! Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, really like the additional mini-washer.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    After a month I am happy with it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it just for a month but so far I am loving it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is the first Samsung that I purchased, and I am impressed, so far, with its performance. It is quiet, efficient and it has a lot of operator options, so I can set up even my own programs. What I like also is that the small washer is on the top, which makes it easier to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing product that you can use easily daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer. It has amazing preprogrammed options. And i love the upper extra washer on the top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am very happy with my purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great so far 3 weeks my wife loves it. we had a LG before but my sis brought this washer and the dryer and she love it and since we were buying a new home construction we decided go with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy wife happy life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loves all the different setting and style we bought a new home and that was my gift to her. She’s always wanted to have those Samsung washing and dryer’s. Love the product. Love the style love the different settings..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ssss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung good brand easy to use satisfied overall. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfaction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. The washer cleans good. The drier dries well and faster than recommended setting. The "smart things" option is very nice. It notifies my phone when the washer or dryer is done with the cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Washer was part of the Warranty Replacement since my old washer was not able to be fixed. I have to admit this was very different than my previous Samsung Washer but the more I use it the more I am liking it.

    I would recommend this to a friend