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Customer Ratings & Reviews

Your price for this item is $1,099.99
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Customer reviews

Rating 4.5 out of 5 stars with 543 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large capacity, efficient operation, and ease of use of this washer. Many appreciate the quiet operation and the innovative FlexWash feature for handling smaller loads. However, some customers note the significant weight of the machine and have expressed concerns about the warranty length and installation experiences. A few also mentioned issues with the door mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 543 reviews
  • Rated 5 out of 5 stars

    Samsung washer open box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work good looks good best purchase of the year for sure and amazing price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung everything!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine (combo) was just what I needed for my new place to feel like home. I love how it effortlessly connects to my other Samsung products and allows me to control it when I'm miles away from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!! The top washer is great at small things like socks and delegates shirts The app works great It does good at recommending the best dry setting for the dryer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer is okay. The top should have a fast cycle. It stays wet and the line needs to be emptied monthly. The cleaning for the washer is 3 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Incredible machine!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, fast, quiet and simple to use. Using Samsung SmartThings keeps you informed on what the washer is doing . Highly recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is absolutely amazing! The cleaning power is unmatchable and I love the alarm toons when my load is finished. Only issue is after delivery, I found a scratch on top after they were gone. I figured I was just at a loss so

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THIS WASHER!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i LOVE THIS WASHER AND WISH NOW THAT I HAD GOTTEN THE DRYER TO MATCH....AND THE STANDS. IT IS VERY EASY TO USE AND HAS THE FLEX WASH IN CASE YOU JUST WANT TO WASH A FEW ITEM.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unit has issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design but we had issues from day one and best buy did nothing and Samsung did nothing. Had a bad howling loud bearing noise and I was told by both parties not to worry its normal. Well now its shot after 15 months and Samsung will only replace 1 of the 3 parts to fix it. The cost to fix is as much as a new one. We threw away $1500 on this item. Do not purchase this unit unless you want to do the same. Others have complained in the reviews about the same issue. This means Samsung knows they have an issue. Good Luck. anyone have suggestions on a replacement?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely LOVE THIS WASHER. Has so many settings i still havent tried 1/3 of them and ive had it for about 3 months now. Cant express enough how much of a good buy this is. Truly worth the money. Clothes smell cleaner and are softer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the series before this one an I loved it this one is a bit different in shape but work the same.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Flex Wash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine works well, the size of it is for someone with a very large laundry area. I had to take down all my shelves because I can no longer reach them due to the size of this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this model

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. The dial to select wash has several selections similar to the previous model which had touchpad selections. Still not a fan of having to dry out the seal everyday to prevent molding is worth the effort to have the space to wash comforters in the front loader.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing machine!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer exceeded our expectations. It is so easy to use and intuitive is incredible! Best house-related purchase this year! PS: the in-store price was lower than online, so I would recommend a walk through your local BestBuy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is very impressive! Love everything about with the exception of the drain hose. Needs a better design!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the washer and dryer together and it is a great combo. Love all the features especially the extra washer and dryer option. You can now easily manage it through the smart home app through Wi-Fi and schedule your washing or drying accordingly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice unique product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the two different load sections where the daily school uniform can wash separately on the upper section without running or waiting for whole lot. Nice multiple operation functions liked the functionality to detect load and run cycle based on load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer is awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful product! It is so easy to use and we are very happy! This is our 2nd Samsung washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer and Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made laundry more efficient specially you can custom your laundry setting on your phone and also you can monitor electric consumption in the samsung app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this washer to replace our old samsung front koad washer which lasted 13 years hopefully this one will do the same. Very impressed!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new generation from Samsung is fantastic! I love the first generation flex washer and dryer but the new ones are far superior! Wash and dry a load in a hour is great!

    I would recommend this to a friend