Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 544 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large capacity, efficient operation, and ease of use of this washer. Many appreciate the quiet operation and the innovative FlexWash feature for handling smaller loads. However, some customers note the significant weight of the machine and have expressed concerns about the warranty length and installation experiences. A few also mentioned issues with the door mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 544 reviews
  • Rated 5 out of 5 stars

    Washer by Samsung

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thank you helping me choose this smart washer with top and bottom washer as well as the dryer that has top and bottom drying

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    We had no choice but to get the newer version of t

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason why I'm giving this washer 3 stars is that the previous version had multiple issues, and it got to a point where Best Buy ended up exchanging the older washer for a new washer. The previous version was discontinued, and we had no choice but to get the more recent version. Now, this washer is pretty much identical to the older version except for the front panel. Besides that, I really don’t n any other differences. I just hope that this newer doesn’t have any issues like the previous model.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Max2, we are sorry to hear that your experience has been less than ideal. This experience is not what we expect for our customers. We really appreciate you taking the time to sit down and write out all the details of your experience so far. We definitely want all of our customers to enjoy their appliances and to have many years of use. Feedback like yours will certainly help us to continue improving our products and customer experiences. If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143956747) and it will help our team pull up your information. Thank you for being a loyal Samsung customer. ^Lena Samsung

  • Rated 5 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer ever it works so great would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Washer!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how you can use both the top and bottom washer independently! It does a great job of getting your clothes clean as well!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great style. Great convenient top load for smaller quick wash loads

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung - 6.0 cu. ft. Smart Dial Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - 6.0 cu. ft. Total Capacity Smart Dial Washer with FlexWash™ and Super Speed Wash - Brushed black. Washes quicker and more efficient than our old washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine. My clothes are clean and smell amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. The delicate washer works great and consumes a litle bit less electricity than my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves detergent and water and cleans better than conventional washing machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer/dryer set I've had it almost a year now with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Model

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note for first time owners, it's very touchy on the first couple of times of use. you have to hold the start button for a few seconds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. The wifi feature to set the desired washer preferences is good. Top washer for delicate clothes is a big plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really Great! Washing whites and dark close at once is a good deal. I wish we had this when i was young!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you very much very good price for this article that many children use to play with their Nintendos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The top feature is innovative and will make your clothes last longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So smart

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing machine! The smart technology works well with the dryer making laundry time so much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiancé loves. It!!! I have clean clothes everyday! Shes always looking fir clothes to wash absolutely loves it!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible machine easy and efficient ithe whites. Are really whites

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it the best thing They can ever come up with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 for the price of one

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer ever. Having two washers in one makes things alot easier especially with the delicates.

    I would recommend this to a friend