Customer Ratings & Reviews
- Model:
- WV60A9900AV/A5
- SKU:
- 6470425
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the large capacity, efficient operation, and ease of use of this washer. Many appreciate the quiet operation and the innovative FlexWash feature for handling smaller loads. However, some customers note the significant weight of the machine and have expressed concerns about the warranty length and installation experiences. A few also mentioned issues with the door mechanism.
This summary was generated by AI based on customer reviews.
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great style. Great convenient top load for smaller quick wash loads
I would recommend this to a friendLow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice but low to the ground. With the pedestals coming, they may be too high.
No, I would not recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine. My clothes are clean and smell amazing.
I would recommend this to a friendAwesome!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing washer/dryer set I've had it almost a year now with no issues.
I would recommend this to a friendA Great Washer!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how you can use both the top and bottom washer independently! It does a great job of getting your clothes clean as well!!
I would recommend this to a friendGreat value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Saves detergent and water and cleans better than conventional washing machine
I would recommend this to a friendWe had no choice but to get the newer version of t
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The reason why I'm giving this washer 3 stars is that the previous version had multiple issues, and it got to a point where Best Buy ended up exchanging the older washer for a new washer. The previous version was discontinued, and we had no choice but to get the more recent version. Now, this washer is pretty much identical to the older version except for the front panel. Besides that, I really don’t n any other differences. I just hope that this newer doesn’t have any issues like the previous model.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Max2, we are sorry to hear that your experience has been less than ideal. This experience is not what we expect for our customers. We really appreciate you taking the time to sit down and write out all the details of your experience so far. We definitely want all of our customers to enjoy their appliances and to have many years of use. Feedback like yours will certainly help us to continue improving our products and customer experiences. If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143956747) and it will help our team pull up your information. Thank you for being a loyal Samsung customer. ^Lena
Great washer.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. The delicate washer works great and consumes a litle bit less electricity than my old one.
I would recommend this to a friendHighly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. The wifi feature to set the desired washer preferences is good. Top washer for delicate clothes is a big plus
I would recommend this to a friendAwesome Model
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Note for first time owners, it's very touchy on the first couple of times of use. you have to hold the start button for a few seconds.
I would recommend this to a friendSamsung - 6.0 cu. ft. Smart Dial Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - 6.0 cu. ft. Total Capacity Smart Dial Washer with FlexWash™ and Super Speed Wash - Brushed black. Washes quicker and more efficient than our old washer.
I would recommend this to a friendMUST HAVE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really Great! Washing whites and dark close at once is a good deal. I wish we had this when i was young!
I would recommend this to a friendHighly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. The top feature is innovative and will make your clothes last longer.
I would recommend this to a friendIncredible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible machine easy and efficient ithe whites. Are really whites
I would recommend this to a friendThank you
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you very much very good price for this article that many children use to play with their Nintendos
I would recommend this to a friendI actually hate it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the 2 years of having this washer, we've had some major issues. Currently, the yop washer isnt draining fully and so it's unusable. Prior to this ive had to buy snd replace a prt on the controller board myself (thanks Youtube). This was cause due to the 1 yr warranty being up, they were trying to charge me 300 just to come out!!!!!!! Right now the bottom washer does what it has to and that's it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Deron,
We know how important it is to have a reliable appliance at home. Let us help you with your washer.
Here is a link for troubleshooting steps for your washer that won't spin; kindly watch the video and click the embedded words.
Samsung washing machine won't spin or won't stop spinning.
https://www.samsung.com/us/support/troubleshooting/TSG01000997/?msockid=08e6a45904c26b1f3477b061055f6aec#run-calibration-mode-on-your-washing-machine
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147932358) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it the best thing They can ever come up with.
I would recommend this to a friendSo smart
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing machine! The smart technology works well with the dryer making laundry time so much easier.
I would recommend this to a friendIn love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My fiancé loves. It!!! I have clean clothes everyday! Shes always looking fir clothes to wash absolutely loves it!!!!
I would recommend this to a friendFierce washer and crazy quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bras and panties in the top, comforters on the bottom
I would recommend this to a friend