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Customer Ratings & Reviews

Your price for this item is $1,099.99
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The comparable value price is $1,799.99

Customer reviews

Rating 4.5 out of 5 stars with 543 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large capacity, efficient operation, and ease of use of this washer. Many appreciate the quiet operation and the innovative FlexWash feature for handling smaller loads. However, some customers note the significant weight of the machine and have expressed concerns about the warranty length and installation experiences. A few also mentioned issues with the door mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 543 reviews
  • Rated 5 out of 5 stars

    Great color and washer/dryer combo!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really loving this new washer/dryer combo! Looks so sleek in our laundry room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 for the price of one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer ever. Having two washers in one makes things alot easier especially with the delicates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like having two options for small loads. The machines wash and dry perfectly.

    I would recommend this to a friend
  • Cons mentioned:
    Warranty

    Rated 1 out of 5 stars

    Don't buy it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this washer 2 years now and have had to return it, have had to fix it myself and had it serviced twice. Warranty doesn't last long so you're in the hook for parts and fixes. Will never buy a Samsung appliance again. After this $1200 washer finally craps out for good, I'm going back to normal, $600 made in the 90s washers. At least they last forever.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine I absolutely recommend these from Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I think we like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product overall. Dial does take some time to get used to though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and works perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer has a double outlet pipe which is tricky to get in to a drain outlet which is cutout small in the drywall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Appliances

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product at a great price. My wife loves this washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washing machine ever! Would recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Amazing and Gorgeous Excellent Performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice app control

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Like the option of app control to know when cycles are done. Very quiet.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    It’s too heavy u need like 4 people

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s too heavy and if u want to put a pedestal it’s a pain 4 people maybe do it

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi M4lmx,

      Thank you for your honest feedback and we hope you are in good health. We understand it may need at least 2 people to move or lift the washer. Nonetheless, we are glad you could install the pedestal without injury. Your feedback helps us understand where we can take steps to improve our product and service.

      The overall weight of the washer is 304 lbs. The home appliance will need strength to lift or move the washer around. Washers, if too light, will move on their own during a cycle.

      I have shared the user manual link below. Please access the link and turn to page 80 for the complete specification of the washer.

      https://downloadcenter.samsung.com/content/UM/202109/20210906153018685/FLEX_WV9900A-MD_SImpleUX_DC68-04316A-01_EN_CFR_MES.pdf

      Please feel free to communicate with us through the channels below if you have additional questions.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Your reference number: 1144601732

      Leo Samsung

  • Rated 5 out of 5 stars

    Washing Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great washing machine. It's worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the flex wash

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been amazing to have the flex option, I can have 2 cycles at the same time and that means saving time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase. Also, it looks stylish with an extra place to wash clothes from the top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one I bought when the drying cycle sounds is a bit humid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the FlexWash Feature

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both a set washer+dryer, very good price for the quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance at a great price. Delivery and installation very prompt and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the best my wife it’s so happiness ……………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldnt recommend the installation it wasnt great other wise they look pretty

    I would recommend this to a friend