Customer Ratings & Reviews
- Model:
- WV60A9900AV/A5
- SKU:
- 6470425
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the large capacity, efficient operation, and ease of use of this washer. Many appreciate the quiet operation and the innovative FlexWash feature for handling smaller loads. However, some customers note the significant weight of the machine and have expressed concerns about the warranty length and installation experiences. A few also mentioned issues with the door mechanism.
This summary was generated by AI based on customer reviews.
I think we like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product overall. Dial does take some time to get used to though.
I would recommend this to a friendGreat color and washer/dryer combo!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really loving this new washer/dryer combo! Looks so sleek in our laundry room.
I would recommend this to a friendFierce washer and crazy quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bras and panties in the top, comforters on the bottom
I would recommend this to a friendGreat Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like having two options for small loads. The machines wash and dry perfectly.
I would recommend this to a friendSleek and works perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer has a double outlet pipe which is tricky to get in to a drain outlet which is cutout small in the drywall.
I would recommend this to a friend- Cons mentioned:Warranty
Don't buy it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had this washer 2 years now and have had to return it, have had to fix it myself and had it serviced twice. Warranty doesn't last long so you're in the hook for parts and fixes. Will never buy a Samsung appliance again. After this $1200 washer finally craps out for good, I'm going back to normal, $600 made in the 90s washers. At least they last forever.
No, I would not recommend this to a friend Great machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine I absolutely recommend these from Best Buy
I would recommend this to a friendI actually hate it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the 2 years of having this washer, we've had some major issues. Currently, the yop washer isnt draining fully and so it's unusable. Prior to this ive had to buy snd replace a prt on the controller board myself (thanks Youtube). This was cause due to the 1 yr warranty being up, they were trying to charge me 300 just to come out!!!!!!! Right now the bottom washer does what it has to and that's it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Deron,
We know how important it is to have a reliable appliance at home. Let us help you with your washer.
Here is a link for troubleshooting steps for your washer that won't spin; kindly watch the video and click the embedded words.
Samsung washing machine won't spin or won't stop spinning.
https://www.samsung.com/us/support/troubleshooting/TSG01000997/?msockid=08e6a45904c26b1f3477b061055f6aec#run-calibration-mode-on-your-washing-machine
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147932358) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Great Appliances
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product at a great price. My wife loves this washer and dryer.
I would recommend this to a friend- Cons mentioned:Weight
It’s too heavy u need like 4 people
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s too heavy and if u want to put a pedestal it’s a pain 4 people maybe do it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi M4lmx,
Thank you for your honest feedback and we hope you are in good health. We understand it may need at least 2 people to move or lift the washer. Nonetheless, we are glad you could install the pedestal without injury. Your feedback helps us understand where we can take steps to improve our product and service.
The overall weight of the washer is 304 lbs. The home appliance will need strength to lift or move the washer around. Washers, if too light, will move on their own during a cycle.
I have shared the user manual link below. Please access the link and turn to page 80 for the complete specification of the washer.
https://downloadcenter.samsung.com/content/UM/202109/20210906153018685/FLEX_WV9900A-MD_SImpleUX_DC68-04316A-01_EN_CFR_MES.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144601732
Leo
Washer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washing machine ever! Would recommend this to anyone.
I would recommend this to a friendNice app control
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Like the option of app control to know when cycles are done. Very quiet.
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely Amazing and Gorgeous Excellent Performance
I would recommend this to a friendLove the flex wash
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been amazing to have the flex option, I can have 2 cycles at the same time and that means saving time
I would recommend this to a friendAwesome Washer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase. Also, it looks stylish with an extra place to wash clothes from the top.
I would recommend this to a friendWashing Machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great washing machine. It's worth the money.
I would recommend this to a friendVery Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance at a great price. Delivery and installation very prompt and efficient
I would recommend this to a friendGood
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The one I bought when the drying cycle sounds is a bit humid
I would recommend this to a friendLove the FlexWash Feature
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both a set washer+dryer, very good price for the quality.
I would recommend this to a friendGood Washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding. Nearly as tall as one with a stand, but this one doesn't vibrate. Good product.
I would recommend this to a friend