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Customer Ratings & Reviews

Your price for this item is $1,099.99
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Customer reviews

Rating 4.5 out of 5 stars with 543 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large capacity, efficient operation, and ease of use of this washer. Many appreciate the quiet operation and the innovative FlexWash feature for handling smaller loads. However, some customers note the significant weight of the machine and have expressed concerns about the warranty length and installation experiences. A few also mentioned issues with the door mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 543 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, beyond satisfied with it's performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! My Favorite part is the additional washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to order and Reasonable price. Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product still got lots to learn of it lol SmartThings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsumg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent good service i recomended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both washer and dryer are the best! I definitely recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very happy, looks nice and good the job very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung machine and dry

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good machine, very nice service, ***** excellent

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    2 loads & it started having issues. 48 hours & it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered an in-stock washer-dryer matching set in August for delivery in September. After delivery was pushed back multiple times we finally got the dryer in December but the washer was no longer manufactured & we were offered the updated model of the same one... We accepted - so when the Washer came in the old washer was "cancelled" and the new one was "sold" (which is why we have a new date displayed here of January 18th). 4 months after buying our washer this one was installed on January 20th. During the 2nd load it randomly paused but we were able to restart and get the load washed. The 3rd load paused twice but it completed after three attempts. The 4th load paused and won't start because the washer won't recognize the door is closed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, we definitely understand how important it is to have your range working as designed and would be just as frustrated. Here is a link to a troubleshooting guide that may help with your concern on your washing machine stopping unexpectedly (https://bit.ly/3fSS9BH). If the problem continues or you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144105758) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, really recommend this product to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an excellent washer.... this one is also so awesome and even better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Effective and clean wash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very effective and clean wash . wash options are best bet compared to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase every

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my machine.. I wish I would have brought this sooner…thanks best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality of items, good pricing. Grear services

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Not working properly.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't put the fabric softener until is needed or the machine will combine it with the laundry detergent, so it is not automatic. The technician says that is working properly but I don't think so. For the price that I paid, it is not worth the money. I thought that purchasing the most expensive would provide me with the best service but no. It is working like that since day 1

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer, app is helpful in knowing what settings to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsubg

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. We love this. Expensive but has lots of great options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine great price!! Its been only a few days of use but we love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer. It does everything I need it to do and more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    musical washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really great washer, wish it would stop the music!

    I would recommend this to a friend