Customer Ratings & Reviews
- Model:
- WV60M9900AW
- SKU:
- 5712427
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are delighted by the large capacity, cleaning performance, quiet operation, and ease of use of this washer. Many appreciate the numerous features and the convenient FlexWash system for smaller loads. However, some customers have reported issues with reliability and the price point. Concerns have also been raised regarding the door design and its limitations.
This summary was generated by AI based on customer reviews.
Must read instructions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is a lot to learn on this machine. It’s not a washer that you can just throw your laundry in and go. There are a LOT of settings. Still haven’t figured it out yet and have ended up with a washer that did not spin all of the water out after the cycle ran. Nice features! Just gotta read the book!
I would recommend this to a friendIt does what it does but no surprise
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plus: Wife love the extra personalize washing machine on the top and both system can work together. Con: 1) Very un-user-friendly smart setup. Most of the time the unit shows offline from the smart thing. The only thing I got out from the "smart" was it announces the cycle is done from google 2) The machine create wired noise, we had the tech came check but they said it is normal. If that is the case, the machine is not as quiet as we though. 3) After the washing cycle, there are still moist and waster dripping in the unit. I would of thought system now a days can keep the system little dryer than that. I have to keep a towel to dry it off every time after a cycle is done. I would of post a video about the noise but it doesn't seems like it will let me.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Henry,
Thank you for reaching out. We will take note of your feedback as this helps us improve more especially on the quality of the products we offer.
and we do apologize for any trouble this may have caused you. To help you with your concerns let me share with you some links about the noise on your washer and the dripping water.
Samsung washing machine is noisy
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Samsung washing machine is leaking
https://www.samsung.com/us/support/troubleshooting/TSG01000977/
Condensation in the control panel on Samsung washing machine
https://www.samsung.com/us/support/troubleshooting/TSG01000968/
For further assistance, you may reach us via the following option.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
- Reference ticket number:1144296652
^Ross
- Pros mentioned:Cleaning performance
Love this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been washing since I got it...wouldn’t trade for nothing in the world for this...works very good
I would recommend this to a friend - Pros mentioned:Washer capacity
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small unit on top of main one is really handy for masks and delicates
I would recommend this to a friend - Pros mentioned:Cleaning performance
effecient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dreaming to have this appliance in my house. works as described. Is a must have. i love it
I would recommend this to a friend GREAT IDEA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WE LOVE IT. IT WORKS FANTASTIC. tHE TOP WASHER DOES A GREAT JOB, BUT THE BIGGEST DEAL IS THAT OUR CLOTHES ARE VERY CLEAN. WE HAD A TOP LOADER AND OUR CLOTHES NEVER SMELLED CLEAN. THEY DO EITH THE FLEXWASHER.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My clothes are so clean even without chlorine bleach. Love those machines.
I would recommend this to a friend - Pros mentioned:Washer capacity
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my new washer. Works Great. Haven't tried the top yet...but will soon
I would recommend this to a friend - Pros mentioned:Washer capacity
nice washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is great and runs well. I feel like the options are abundant and my clothes come out nice and clean.
I would recommend this to a friend - Pros mentioned:Washer capacity
Great appliance.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance. Is very handy the top extra washer, specially in these days.
I would recommend this to a friend - Pros mentioned:Cleaning performance
I love this Samsung Washer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with this washer ! My clothes come out cleaner with less detergent and softener !
I would recommend this to a friend - Pros mentioned:Washer capacity
Incredibly convenient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having the capacity to do two loads at once is unbelievably convenient. Can't recommend this feature enough!
I would recommend this to a friend - Pros mentioned:Washer capacity
Great Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer. The main washer is larger than my old one and we can wash delicates on the top.
I would recommend this to a friend - Pros mentioned:Cleaning performance
A high end washer with great options
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this washer for our new home and couldnt be happier
I would recommend this to a friendBrand response from Samsung
Posted .We really appreciate the loyalty, Rick! Thanks so much for the 4 stars! ^Mae
- Pros mentioned:Washer capacity
Washing Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love how quiet this machine works. They clean the clothes super good.
I would recommend this to a friend - Pros mentioned:Washer capacity
Monster
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the bigger capacity and option to use the top smaller compartment.
I would recommend this to a friend - Pros mentioned:Washer capacity
Great Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Machine, love the two part washing system for big and small loads
I would recommend this to a friend - Pros mentioned:Washer capacity
Love the double washer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this because of the double small washer on top. We use it more than expected. We worth it.
I would recommend this to a friend - Pros mentioned:Cleaning performance
No issues currently
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleaning is excellent. Live on farm (animals). All kinds of dirt and clothes come out clean.
I would recommend this to a friend - Pros mentioned:Ease of use
Awesome washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and better than expected . Has so many great features . Best washer I’ve ever used .
I would recommend this to a friend