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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1076 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the large capacity, cleaning performance, quiet operation, and ease of use of this washer. Many appreciate the numerous features and the convenient FlexWash system for smaller loads. However, some customers have reported issues with reliability and the price point. Concerns have also been raised regarding the door design and its limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,076 reviews
  • Rated 5 out of 5 stars

    love this washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all of the features the washer has to offer especially the sanitize, smart control and top washer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer, awesome features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is awesome and it looks great. The dual load option is great for small and large loads

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but worth every penny. Samsung nailed it especially with the app that lets you control even when you’re away from hone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great for using when our baby has a blow out. I throw one tiny load up top instead of using the big part for 1 small outfit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing washer. Purchased on sale at a great price. Highly recommend this washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase so far. Love how you can connect to the cloud and get alerts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A number 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be much happier to have this washer at home its works and looks fantastic thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super maching

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the fact that I can do 2 separate loads at once, thus cutting down on time, and able to do a hot on 1, & cold on other load is Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jennifer1066

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the upper and lower washer Outstanding Quality lots of bells and whistles Works Amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife's Christmas present!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit, took a minute to get installed. After installation was corrected, My wife loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge capacity. It is large enough for me to wash my comforters. Gets the loads done fast. I can complete all of my laundry in one day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super size cleaning

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get want you play for and this is the Maybach of cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine, so happy that I splurged and bought it. I love the top washer, it makes small loads a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung flex washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my flex washer and the service I got from the store to the delivery crew was outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washers ability to do two loads of laundry at the same time. Cuts down on the time it takes to do your laundry,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful two washers top and bottom

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an open box item. Since the purchase it has been my pleasure to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer machine!! Can wash a small load on top while I have a big load at the bottom. Highly recommend!!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      The title of this review speaks volumes! We are excited to have you as a happy customer. ^Lo Samsung

  • Rated 5 out of 5 stars

    Have kids? If so then but it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total game changer. If you have quick loads and busy with kids then this is for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our busy family! Top load washer is great for those few items the kids forget until last minute to put in the basket!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Good machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to get used to less water being used. Is quiet

    I would recommend this to a friend