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Customer Ratings & Reviews

Your price for this item is $1,709.99

Customer reviews

Rating 4.4 out of 5 stars with 1076 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the large capacity, cleaning performance, quiet operation, and ease of use of this washer. Many appreciate the numerous features and the convenient FlexWash system for smaller loads. However, some customers have reported issues with reliability and the price point. Concerns have also been raised regarding the door design and its limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,076 reviews
  • Rated 3 out of 5 stars

    Not impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top washer ruined my bras. You really can’t wash much in there, maybe socks. It has lots of bells and whistles, but waiting weeks upon weeks to get it was not worth it. Returned it for the equivalent LG version.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best for your buck

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Get it when it is on sale. No regrets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome product i’m so in love with this machine and it looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very large

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the small top washer, this item is very large!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Dont buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought this for christmas 2021. On the first use it had a leak. It has been a month and still it is not fixed so call customer service at samsung and they just authorized the refund but the beat buy reciept for online orders is not good enough. If you want a cheap dead wieght eye sore this is perfect for you. For the price i would think the i wouldnt have problems but i guess ill use my old washer thank god i didnt get rid of it when i installed it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, we are sorry to hear that you are having this problem with your washing machine. We are here to help. We would love to speak with you further about the concerns that you are having. If you could please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144128924) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Rated 5 out of 5 stars

    Great washer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With WiFi I am able to get done laundry faster with clothing staying good. Purchased the pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washing machine I ever had at my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best wash machine and the top wash is awesome for smaller loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good But Not Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one week of usage getting a 4C error. Best Buy is sending help. Outside of the error, very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine! It is so beautiful and works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love that I can wash two loads at once.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about my washer. I especially love how quiet it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is absolutely the best washing machine ever this is one time that I didn't waste my money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer, it saves you a lot of time being 2 washers in 1!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I recommend to my family & friends to buy this washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the matching dryer love these two items. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer with many features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well, top washer is great for small loads and for separating types of loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and Dryer is amazing! The wifi connection is Great. I love starting my appliances via wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't wait to use this washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am currently in the process of having my home built. I am so excited to use this washer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer has so many settings and love being able to do a couple pieces if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product very good price really recoment this to any body

    I would recommend this to a friend