Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 1076 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the large capacity, cleaning performance, quiet operation, and ease of use of this washer. Many appreciate the numerous features and the convenient FlexWash system for smaller loads. However, some customers have reported issues with reliability and the price point. Concerns have also been raised regarding the door design and its limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,076 reviews
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    so much money, so many repeat repairs.

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted so badly to be in love with everything about this washer, I really did, but it's true about the 1LC1 error code, I had already narrowed it down to the top washer before reading the reviews and my washer is only 1.5 years old, luckily I have the extended warranty through BestBuy AND a tray underneath the washer to save my hardwood floors, but who wants to have multiple visits to repair a design flaw on their washer? it's frustrating to say the very least, I'm waiting for a repair appointment as we speak.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer combo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is absolutely the best washing machine ever this is one time that I didn't waste my money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Also very kid friendly with small load option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome appliances

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and Dryer is amazing! The wifi connection is Great. I love starting my appliances via wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very nice love it cant ask for a better machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome product i’m so in love with this machine and it looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best wash machine and the top wash is awesome for smaller loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't wait to use this washer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am currently in the process of having my home built. I am so excited to use this washer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer with many features

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well, top washer is great for small loads and for separating types of loads.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top washer ruined my bras. You really can’t wash much in there, maybe socks. It has lots of bells and whistles, but waiting weeks upon weeks to get it was not worth it. Returned it for the equivalent LG version.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer has so many settings and love being able to do a couple pieces if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for your buck

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Get it when it is on sale. No regrets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be more happy with my new washer! Perfection. Exactly how described with so much room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer, it saves you a lot of time being 2 washers in 1!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very large

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the small top washer, this item is very large!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this washer. Had it for over two months now with no issues. Best washer I have owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washing machine I ever had at my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works extremely well. Bestbuy had it at a great price and installed it for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I recommend to my family & friends to buy this washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Washing Machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine! It is so beautiful and works great!

    I would recommend this to a friend