Customer Ratings & Reviews
- Model:
- NE63A6711SS
- SKU:
- 6447920
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 6.3 cu. ft. Freestanding Electric Convection+ Range with WiFi, No-Preheat Air Fry and Griddle highly for its air fry capabilities, overall performance, and ease of use. Many appreciate the convection feature, WiFi connectivity, and other features, as well as its heating speed and design. However, some customers have noted concerns about the glass top's susceptibility to scratches, the visibility of the controls, and discrepancies in color representation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Good kitchen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good kitchen, I love it! Easy to clean economic in electricity
I would recommend this to a friend - Pros mentioned:Air fry
No complain so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the airfry function!! And the color is very beautiful. Much better than the picture.
I would recommend this to a friend - Pros mentioned:Air fry
Great Value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the air fry feature and glass top! Great value for what you get.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Engl, I would like to congratulate you on your new Samsung Range. I appreciate your great feedback on the features of your unit. We are so happy to have you in our Samsung community. ^Brad
- Pros mentioned:Air fry
Awesome griddle
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent oven. Great color, and the griddle works perfectly. I would absolutely buy it again
I would recommend this to a friend - Pros mentioned:Overall performance
Mrs. Walker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my stove. The sales reps were excellent. Yhey have great cistomer Service.
I would recommend this to a friend Happy with the purchase.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our first smart stove and also the first ceramic top unit. The surface heat up very quickly and the controls are very easy to use & understand. We haven’t had any issues with stains or scratches on the surface. Make sure you read the instructions and the proper care and you should be fine.
I would recommend this to a friendWould not recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the range and its features are nice. Within the first year, we had to make 3 service calls to Samsung. They send technicians who dont speak english, lol. They had to replace all the burners under the cooktop. With the left side burners, if you put it on the lowest temp, between Low and 2. Your food burns instead of a simmer. Now the right side is the complete opposite, things take way too long to cook. The oven cookes things way to fast, if a recipe calls for 20 minutes, we have to set a timer for 15 minutes. While not a bad thing, i dont understand why no one at Samsung or Best Buy cannot figure this out. We are now dealing with Best Buy and as a total tech member, etc. They want to charge $80 every visit. This is the 2nd Samsung appliance we have bought from Best Buy and it will be our last.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We are here to assist you anytime. Don't hesitate to contact our Best Buy Customer Service department at (888) 237-8289 for assistance. They are available 24 hours a day. They can answer your question or transfer you to your local store to give feedback about your overall experience with your range and address any other concerns you may have.
Have a great day.
-John
- Pros mentioned:Air fry
Incredible work with wifi
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible i bought this as a part of a bundle for my mom she loves it
I would recommend this to a friend - Pros mentioned:Air fry
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the griddle attachment. Everything works well.
I would recommend this to a friend - Pros mentioned:Convection
Good oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this oven. Need to get used to new burners. Oven heats up quickly
I would recommend this to a friend - Pros mentioned:Wifi
Nice stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice stove so far, still learning it. works well, haven't used th air fry,I love the wifi.
I would recommend this to a friend Great product- retail issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More of a 4 and a half stars. Works excellent, the range top is just as everyone else said. It marks up easily. But still functions great. I’m a total tech member and the installers for the second large appliance I have had could not install due to a ‘technicality’. So the product receives four and a half stars- Best Buy receives one.
I would recommend this to a friend- Pros mentioned:Air fry
New oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Loved the griddle too. Worth purchasing!
I would recommend this to a friend - Pros mentioned:Ease of use
Bottom line
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One word fantastic. It looks great cooks great easy to clean what else can you say
I would recommend this to a friendBrand response from Samsung
Posted .Hello Thecook! Thanks for your wonderful review of this Samsung range! ^Ty
Excellent Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, we have used every feature but the broiler (but I rarely use a broiler). Burners are well regulated temperature wise and the top is easier to clean -and keep clean- than our previous stove. Oven temps are accurate. The "air fryer" is more of a convection oven, and it works very well. Especially good for roasting meats.
I would recommend this to a friendGood product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice stove/oven, once I finally received it. Lots of nice features.
I would recommend this to a friend- Pros mentioned:Air fry
Love it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about this! It has been my favorite appliance I’ve bought myself.
I would recommend this to a friend - Pros mentioned:Air fry
Samsung range.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, it is better than we expected it to be. Can't wait to use all the features.
I would recommend this to a friend - Pros mentioned:Air fry
Great buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The air fryer is awesome and temperatures are consistent.
I would recommend this to a friend - Pros mentioned:Air fry
Smart Oven
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oven is great and air fryer is phenomenal. It nice to get texts when oven is preheated and when it is done baking,
No, I would not recommend this to a friend
