Customer Ratings & Reviews
- Model:
- NE63A6711SS
- SKU:
- 6447920
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 6.3 cu. ft. Freestanding Electric Convection+ Range with WiFi, No-Preheat Air Fry and Griddle highly for its air fry capabilities, overall performance, and ease of use. Many appreciate the convection feature, WiFi connectivity, and other features, as well as its heating speed and design. However, some customers have noted concerns about the glass top's susceptibility to scratches, the visibility of the controls, and discrepancies in color representation.
This summary was generated by AI based on customer reviews.
Some negatives
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really impressed with features but stovetop is difficult to clean . Smears noticeable even after multiple attempts at removing them with cleaner and or plain water. Delivery process was without a problem
I would recommend this to a friendLove
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look is stainless steel and the price was a good deal.
I would recommend this to a friendSamsung cooktop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used all the features yet but i like having options. I love the look of my new samsung stove. The cooktop is very fragile to scratches but it heats up extremely fast.
I would recommend this to a friendGreat Oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far no issues. Griddle is a little small. Oven bakes faster then my old oven.
I would recommend this to a friendLove it!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is just beautiful. The blue inside is beautiful. Nicest oven I’ve ever owned.
I would recommend this to a friendIt smarts.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a "smart" range--believe me. It takes "smarts" to use some of its many functions. Slowly but surely my wife and I are figuring them but there is a learning curve.
I would recommend this to a friendWorst stove of my lfe!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have moved 19 times as an adult because of employment. I have used 23 different stoves from new to very old. I bought this new last November and it has continued to frustrate me every time I use it. The oven is off, not a huge deal breaker as you can get a thermometer to adjust your recipes. But the stove part, useless. No matter what setting I put the stove on, Hi to Lo, it boils. I have ruined two All Clad stainless steel pans because it gets so hot in the center that the pans bow. These are heavy pans! The only hope of simmering something is to turn the burner completely off and let the dish simmer while the stove is cooling. On top of that, the touch screen has already started not being able to be used. It takes many, many tries to get the oven timer to go off so the annoyingly loud song is going on and on. Two of the number buttons sometimes don't work until touching many times. I am sick that I wasted my money on this.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We understand your disappointment with not having disappointment with your range. Let us help.
Here is a link for troubleshooting steps for your stove that is too hot; kindly click the embedded words.
Samsung electric and induction cooktop temperature issues.
https://www.samsung.com/us/support/troubleshoot/TSG10002324/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149824327) to help our team pull up your information when you message us.
Thank you.
-Ricardo
- Pros mentioned:Overall performance
Good qality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good quality product and best brand ever I recommend this product for everyone
I would recommend this to a friendBrand response from Samsung
Posted .Hi Samuel,
Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
-John
Very good after a week
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some connection issues with Smartthings, but everything else is 100% great. Has been easy to keep clean, heats well and great set of features. Looks great in the kitchen
I would recommend this to a friendSamsung for the win
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves this new stove. Air fry and convection features work great! We definitely would recommend this item!
I would recommend this to a friendNew stove
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They delivered the stove so quickly. It looks nicer then what we thought. So far we used the grill and the other burners and they cook evenly and heat up very quickly. We love it so far. Can’t wait till I use the oven.
I would recommend this to a friendAir Fry
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good oven, the top stains easily but hasn't been as bad as others have said. the color is cool but worry about when one appliance fails no longer matching.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived well protected. Burners work well and heat up fast although I could do without the singing chime when the timer is up for the oven. Not as much room in the bottom drawer as other stoves, but overall like the model and look.
I would recommend this to a friendRange
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good range but with the problem that en order to set the clock you have to download an application SmartThings that is very difficult to navegate
I would recommend this to a friendStove review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove! Fun trying the new functions! The warming unit works well. I especially like the griddle burner.
I would recommend this to a friendsamsung 6.3 cu ft freestanding range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT helps when you are in another and the range tells you that pre-heating is complete and time to bake.
I would recommend this to a friendNew stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase for the money. Cooks everything fantastic!!!
I would recommend this to a friendElectric Stove
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason I gave four stars is that the user manual doesn’t explain the burners and their controls. It’s very confusing. Hopefully I can find the information elsewhere.
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes time to get to use to it And good product sleak finish
I would recommend this to a friendNew stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a great experience here and my wife loves her new stove, thank you all
I would recommend this to a friend
