Customer Ratings & Reviews
- Model:
- NE63A6511SG
- SKU:
- 6447921
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the 6.3 cu. ft. Freestanding Electric Range's air frying, ease of use, and convection capabilities as significant advantages, with many praising its speed and the inclusion of WiFi. However, some users find the glass top difficult to maintain, and the timer's functionality has received mixed reviews. The sleek design and overall features are frequently highlighted as positive aspects. The price point is also generally considered favorable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Love Samsung!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A really nice range! I am happy with this purchase.
I would recommend this to a friend - Pros mentioned:Air fry
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this oven lots of great features, the air fryer is amazing
I would recommend this to a friend - Pros mentioned:Air fry
Love my new stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente appliance for my home love it is what I was looking for
I would recommend this to a friendBrand response from Samsung
Posted .Hello Yajairita25! Thank you for your positive feedback and choosing Samsung. ^Nic
Black stainless steel Samsung electric oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice stove. Cooks evenly and has 5 cook areas . One is a warmer. Good features and great Black Friday price. Went with black stainless steel, self cleaning and no fingerprints. Love it better then stainless steel. Going to eventually replace dishwasher in same color.
I would recommend this to a friendStove
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic applicance! Works wonderful! Highly recommend.
I would recommend this to a friend- Pros mentioned:Overall performance
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Matches my other appliances. Still learning how to use it!!!
I would recommend this to a friend - Pros mentioned:Air fry
Great stove.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues as of yet. Love the rapid boil and the air fryer features.
I would recommend this to a friend Great range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product Very happy with purchase Like the Wifi feature
I would recommend this to a friendJust great!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and very good in service! All modern features and look makes me very happy Lots of cooking options Fits perfectly on a spot from my old GE unit
I would recommend this to a friendSamsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its working great very clean operation. very happy with the food it cooks. And Best Buy saved the day, Other oven broke we need one asap and best Buy did it great job
I would recommend this to a friend1 year review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, havent had any issues over the last year of owning it. The glasstop is still in great shape with no scratches
I would recommend this to a friendtime line
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How can a person review a new product that should last 10 years or more In the first month you have it ???
I would recommend this to a friend- Pros mentioned:Overall performance
Samsung stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Samsung Stove! It’s gorgeous in my kitchen
I would recommend this to a friend Samsung stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new stove. Works great, awesome that it has a built in air fryer. Kids enjoy it also.
I would recommend this to a friendOkay Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little rough getting use to. Small lower storage space. Oven stays hot for a long time. As in all ranges of this type, the surface is a slight pain to keep clean. Crisper tray for air fry is not included. For the cost of the range one should be provided. Cheap decision not to.
I would recommend this to a friendNice to Look at, Horrible to Use
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had my old white flat top stove for over 20 years and it was time to upgrade. The only thing I like about this stove, is the color. I hate the way it cooks and hate how shiny the flat top is. It's terrible to clean, scratches easy (an I am way overly careful), the burners take forever to heat up unless you have them at the highest setting, then they don't seem to want to come off the high setting when you turn them down. I am so unhappy with this stove. If I could return it, I would. I used to love to cook, now I cringe at the thought of having to cook on this stove. The air fry function for the oven is a joke. You can't air fry in a space that big. All in all, it's junk.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want you to love cooking, SheilaRae. We are here to help you provide some possible fixes.
Although they are different from traditional gas cooktops, taking care of your electric or induction cooktop doesn't have to be too hard. Please check these links for details.
Clean and care for your Samsung electric cooktop
https://www.samsung.com/us/support/answer/ANS00060833/
How to clean electric and gas ranges | Samsung US
https://www.youtube.com/watch?v=pCLkUo4ns6w
The way your electric or induction cooktop heats up and retains heat works differently than non-ceramic cooktops. Please check this link for details.
Samsung electric and induction cooktop temperature issues
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
You may not be able to adjust the power level of the heating elements on your electric cooktop or range if the control knobs are in the wrong positions. Please check this link for details.
Unable to increase or decrease the heat on Samsung cooktop
https://www.samsung.com/us/support/troubleshooting/TSG01211106/
Using the right cookware to meet your needs means you get to be a boss in the kitchen. Never again deal with food taking too long to cook, or getting inconsistent results. Please check this link for details.
Samsung cooktop cookware breakdown
https://www.samsung.com/us/support/answer/ANS00045483/
The Air Fry feature on your Samsung oven is ideal for cooking your favorite crispy foods like French fries, chicken wings, and breaded vegetables. Please check this link for details.
Use Air Fry mode on your Samsung oven
https://www.samsung.com/us/support/answer/ANS00088063/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145450293) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
- Pros mentioned:Air fry
Stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove that has done more than I asked for…..
I would recommend this to a friend Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've no issues with it, not even scratching on the top. My husband does most of the cooking but so far we love it
I would recommend this to a friendgreat range
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's pretty great so far. I will say I'm not really sure what "Rapid Boil" means because it doesn't seem like water boils any faster on those special burners but I wouldn't say it's an issue enough to drop it down a star. Great color, ample size, convection is awesome as well.
I would recommend this to a friendSleek design with some smart features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality range. Easy to use and has nice smart features of being able to turn on and off and set temps from phone. Adjusting the temp from the phone is a bit finicky though. Very clean looking design.
I would recommend this to a friend