Customer Ratings & Reviews
- Model:
- NE63A6511SG
- SKU:
- 6447921
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers love the 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection, especially its air frying capabilities and overall performance. Many find it easy to use, and appreciate the convection feature and quick heating speed. Some customers have noted that the glass top can get dirty easily, and a few have mentioned difficulties with the timer.
This summary was generated by AI based on customer reviews.
Great features.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this stove/range but it says you cannot can with it. I did call and contact customer service and they said I could with care. Also, it comes with an air fryer in the oven, but it did not come with an air fryer basket and I had to spend an additional $50 to purchase the basket. It has a lot of features but I have not tried all of them yet.
I would recommend this to a friend- Pros mentioned:Heating speed
Range
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Design fits well in our kitchen and also heats up quickly
I would recommend this to a friend Samsung electric range
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall quality looks very good, budgeted electric range
I would recommend this to a friendGood job
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good job Best Buy really good service and good costumer service thank you.
I would recommend this to a friendControl and beauty!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ability to control the range via my phone is amazing, the stainless steel finish adds style to my kitchen!
I would recommend this to a friend- Pros mentioned:Heating speed
No issues
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this oven to replace our gas stove. No complaints. Stove top heats up pretty quickly. Installation was pretty simple. Stove top it's a bit tricky to clean, but I think that's pretty normal for electric ranges.
I would recommend this to a friend Nice one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This one is the good one. It consume energy very less.
I would recommend this to a friend- Pros mentioned:Overall performance
Stove
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it as a gift for my mother and she lived it. Looks very beautiful and peforms very well.
I would recommend this to a friend - Pros mentioned:Overall performance
Yes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would highly recommend this stove/oven/air fryer to anyone.
I would recommend this to a friend Wifi control is limited & outer glass oven door
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this stove to have wireless control of pre-setting/prewarming temperature, but you must go to the stove and press start in order for it to start heating. It's not that big of an issue. However, the outer glass on the oven door shattered when a pot handle spun around and hit the side of the oven door. The pot was in the cabinet next to the stove. Contacted Samsung, and i was told it would not be covered under warranty. The glass shattered, then fell off the door with minor contact to the side of the glass! This is a safety issue! BE WARNED OUTER GLASS ON OVEN DOOR IS EXTREMELY FRAGILE! The stove and conto work pretty well otherwise. Air frying is not a effective as compact air fryer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BMac, we understand your frustration if the oven door's glass is shattered. We want to speak to you directly to provide support and see what options we can offer to help you.
Here is a link to your user manual for details on using the Smart Control feature. Turn to page 36, "Using the smart control feature."
Manual
https://downloadcenter.samsung.com/content/UM/202502/20250219150615857/O_01._IB_FULL_NE5000A_NE63A6511_AA-05_EN.pdf
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148840572) to help our team pull up your information.
Have a great day.
^Camille
- Cons mentioned:Glass top
Margarita
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very modern and efficient appliance! I I reviewed the manual carefully prior to using it. The glass top is delicate, so I am handling the pans without dragging them on the surface. I have purchased stainless still spray and stove glass cleaner for its maintenance. The dishwasher is very quite, easy to use and looks great in my kitchen.
I would recommend this to a friend - Pros mentioned:Air fry
Attractive and functional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great range. It’s attractive and has great features that make it fun to use. I especially like the variable burner sizes and the air fryer feature.
I would recommend this to a friend - Pros mentioned:Air fry
Everything as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this stove for about a month and it has met all expectations. The only thing I don't like is the amount of "chimes" / music that it plays whenever you do anything. It would be nice if there was an option to bring back simple beeps. But, this seems to be the way with all new appliances and not so annoying as to take away a star on the rating.
I would recommend this to a friendBrand response from Samsung
Posted .Hello! Thanks for leaving a wonderful review! ^Ty
- Pros mentioned:Overall performance
Stove
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing stove!! Turn it off/on from your cell phone.
I would recommend this to a friend cookie me nicely
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the range wish their were back lights old man here
I would recommend this to a friend- Pros mentioned:Convection
Stove
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this stove. It has WiFi and xonvecrik. Cooking f is included
I would recommend this to a friend - Pros mentioned:Ease of use, Heating speed
home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heats up quickly, settings are easy to use. Smart looking.
I would recommend this to a friend - Pros mentioned:Air fry, Convection
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my stove it’s perfect for my family love it
I would recommend this to a friend Samsung range and o en
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still learning how best to operate the controls and features. So far sogood, much different from my old range
I would recommend this to a friend- Pros mentioned:Air fry
Impresssed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very impressed. Love the air fryer Our family has noticed a huge difference in how items are more evenly cooked. Still getting use to the heat on the stove, that is to be expected. Make sure to use the proper cleaner . Now I am going to bake bread and cookies to test the other things. We have booked chicken wings and fries very crispy, not burnt.
I would recommend this to a friend