Customer Ratings & Reviews

Bought the warranty. Geek squad has been out about 9 times since purchase. I have Saturday off from work. So nine wasted Saturdays. Waiting for geek squad. The warmer burner spontaneously turns on and then off. It goes through low medium and high and it sings an annoying tune while it does. This happens the entire time something is in the oven. Geek squad has replaced two parts several times each. A couple times both at once. As a result of their “fixes” the keypad no longer works when you press one of the numbers it doesn’t work at all. Another number I think it’s 7 gives you another other than 7. So the temp and the timer are difficult to program. The glass top now rocks a little in the right corner (not an original problem but one after their “fixes”) They even showed up unannounced without an appointment once. During my kids birthday party. It wasn’t cooking properly. The tech did calibrate the oven as at the time he measure the temp it was like 50 degrees different from what it was programmed to. Our smoke detectors now go off most of the time when we open the door. Not clear on why. Food isn’t burnt and I dont see smoke? Maybe steam? Thats what I thought was causing the warming burner to go off in the first place. Steam is wild and it goes up under the control panel. Purchased in sept 23 today is Aug 24. The problem has not been fixed. We were told it would be replace except we are put on hold for hours and hours at a time only to be magically hung up on. I even did a 3 way call with Best Buy and Samsung. Best Buy assured us it would be replaced. I purchased this one because I didn’t want to deal with all the bells and whistles I wanted the most basic one they had.

Overall great performance and ease of cleaning. Glass does scratch easily (even with a perfectionist). Both statements are compared to another brand of glass cooktop range.

Great stove. Timer/notification sound is loud enough to hear in the ither room. Works seemlessly with samsung smart things. Get to temp fast af.

Everything works as noted. Great stove, would buy again

Perfect!! The stove is perfect. One of my best kitchen purchases.

I just received this stove on Tuesday. I have used the oven and it bakes perfectly. So happy to have burners that heat to the correct temperature. I love the ability to use the small or large settings on the burners. Great stove. It is not the one i purchased and doesn't have features i wanted but as a basic stove it is terrific. Waiting for the right stove to be delivered.

Excellent stove, love the air fryer feature and the Gotham steel air fryer tray works great.

like the convection oven/air fryer, the WIFI, the nor burner inside the oven, self-cleaning oven

Very easy to use, easy to clean when using the right cleaning product for this type of stove. So far its been great had for 1 year

It's fine, it works. I don't know if the rapid boil actually works since I'm coming from a gas range and it all feels slow to me. Convection setting is nice. Wish it came with the air fryer basket, seems like a weird corner to cut.

I bought this as a gift for my wife and she loves it so much.

Excellent a lot of functions delivered on time hassle free

Amazing oven for the price. Cooks everything to a tee. I can preheat the oven on my way home from work. Works with my alexa as well.

This electric range is excellent, easy to get hot and specially easy to clean on the cook top too. I can recommend this item to my friends. I love it so much.

This stove looks awesome and is really easy to use. I like how i can control it with my phone if i want which is kind of cool.

This oven is amazing. The rapid boil feature is incredible and boils water and cooks pasta so quickly! The air fryer gets a lot of use and the dehydrator takes all the guesswork out of jerky!

Great stove!! So happy with my purchase! Bought this on sale and have zero regrets!!

Love it. Has all the functions built in air fryer as well . Easy to use and is also WiFi if needed

BestBuy did a good job installing the range on time. However, They did not install the anti-tipping device on the stove/oven. The Stove itself is really nice. The AirFryer is a really nice addition to the oven.

Gorgeous appliance. The rapid boil works very well. Oven works exceptionally well, especially if you upgrade from something older.