Customer Ratings & Reviews
- Model:
- NE63A6511SG
- SKU:
- 6447921
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers love the 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection, especially its air frying capabilities and overall performance. Many find it easy to use, and appreciate the convection feature and quick heating speed. Some customers have noted that the glass top can get dirty easily, and a few have mentioned difficulties with the timer.
This summary was generated by AI based on customer reviews.
New stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this stove. Wish it had more stainless, less black
I would recommend this to a friendWell priced
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product.Works really well.I will highly recommend it
I would recommend this to a friendGreat Range, Great Price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this range! And the installation guys were outstanding! I love the connectivity with the Wi-Fi!
I would recommend this to a friendMs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Serve the purpose. Purchased it for an outdoor kitchen. It is perfect.
I would recommend this to a friendadvise against purchasing this Samsung product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I strongly advise against purchasing this Samsung product. It is likely to stop functioning properly within a few months, and the manufacturer’s warranty offers no protection, as they find ways to deny. And their customer service is the worst I’ve ever experienced, especially when dealing with the overseas team.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello FitsumT,
We want to inquire more about what transpires with the range, and we would like to assist as soon as possible.
We suggest contacting us via the options below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Is nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is good range but is little high it doesn’t fit good in my kitchen top
I would recommend this to a friendSamsung range
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great with the matching pieces. Burners put off more heat than expected. Need to adjust the temperature when cooking.
I would recommend this to a friendMy Personal Restaurant
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect For My Kitchen,Everything in Only One Stove...
I would recommend this to a friendSamsung free standing electric range.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This stove works so very well. The burners work perfectly.
I would recommend this to a friendPretty but not as efficient as I would like.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Range is lovely to look at but I find the air fry feature not very good and the way the burners get hot and cool down while cooking is frustrating to say the least.It does not keep even temperature on the burners which makes cooking times much longer. The oven takes a very long time to preheat also,
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Susan,
Cooking for our loved ones should not be a struggle. Let us help you with this.
Ceramic cooktop surfaces retain heat more than some other types of cooktops.
Samsung electric cooktop or induction cooktop temperature issues:
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
Samsung oven temperature issues:
https://www.samsung.com/us/support/troubleshooting/TSG01204529/
Use Air Fry mode on your Samsung oven:
https://www.samsung.com/us/support/answer/ANS00088063/
To better assist you with Samsung products, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145359390) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Best product ever
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and the services at Best buy was amazing.
I would recommend this to a friendExcellent Range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent range. We are very happy with it!
I would recommend this to a friendBuy this stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great beautiful black stainless steel stove. It matches the new black stainless steel samsung fridges perfect.
I would recommend this to a friendNa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase , cleans up easy looks great. Levels easy
I would recommend this to a friend- Pros mentioned:Ease of use
Nice stove
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice and works so far, it's easy to clean and maintain.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Moe16,
Thank you very much for your feedback on our products.
Should you need support in the future, please don’t hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.
Reference number: 1144509887
^Rainly
Stove
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this stove its the perfect size to my apartment!!
I would recommend this to a friendNew Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Arrived on time and was installed by pleasant and professional people.
I would recommend this to a friendGreat stove!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove. Love the warming center on the stove. There’s an app to connect to the stove and is very convenient.
I would recommend this to a friend- Cons mentioned:Glass top
Samsung Stove with Air fryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stove tops burn easily. Other than that it’s a pretty good stove.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Mitch! Thank you for taking the time to leave your feedback. I understand you have concerns with the cooktop temperature. I know it must be frustrating and I would like to provide this link to help with that concern. (https://www.samsung.com/us/support/troubleshooting/TSG01001944/)
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1143965283
Thank you for choosing Samsung. ^Nic
Love it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the stove. Works great. Big oven area. Needed to download the guide to set the clock.
I would recommend this to a friend