Customer Ratings & Reviews
- Model:
- NE63A6511SG
- SKU:
- 6447921
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers love the 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection, especially its air frying capabilities and overall performance. Many find it easy to use, and appreciate the convection feature and quick heating speed. Some customers have noted that the glass top can get dirty easily, and a few have mentioned difficulties with the timer.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best stove I think I have ever had. Boils fast and oven heats up quickly. Easy to clean. I can cook a full meal and everything stays warm.
I would recommend this to a friend HEATS EVENLY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IT IS KIND OF LOUD AND THE BUTTONS ARE TOUCHY SOME TIMES
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you for bringing this to our attention. Let us extend our help by providing the details you need for your range.
Here is a link to help you identify the loud sound the range makes and what to do with it. Please note that there are hyperlinks you can click, which will give you additional information.
Samsung cooktop and range sounds and operational noises:
https://www.samsung.com/us/support/troubleshooting/TSG01110180/
As for the buttons that are touchy, here is a guide to help on how to lock the panel to avoid accidental touch. Please turn to page 26 (Oven lock) of the user manual.
User manual:
https://downloadcenter.samsung.com/content/UM/202502/20250219150615857/O_01._IB_FULL_NE5000A_NE63A6511_AA-05_EN.pdf
Should you have any other queries, feel free to contact us via the following platform.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with this reference number (1151951619) when you message us so our team can retrieve your information.
Thank you.
Nicole
- Pros mentioned:Air fry
Samsung stove, air fry and many more option
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance glass top stove with air fry and great other reatures, like broil hi and lo
I would recommend this to a friend - Pros mentioned:Air fry
Samsung stove
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this stove! The air is a must have, it beats having a separate appliance that is way smaller than this oven.
I would recommend this to a friend - Pros mentioned:Air fry
Stove
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this stove, and the air fryer in the stove works perfectly
I would recommend this to a friend Excellent Range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent range replacing a 15 year old unit. Has all the features we wanted and a price i couldnt beat anywhere. Wife is happy, I'm happy! Time will tell on its durability.
I would recommend this to a friend- Pros mentioned:Air fry
Christmas present to myself
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new oven. Air fry works great. Super quick preheat and boil.
I would recommend this to a friend Samsung range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this range to match our other appliances. We are very satisfied so far!
I would recommend this to a friend- Pros mentioned:Convection
Oven
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The oven was a great buy and we love it the best purchase I ever made
I would recommend this to a friend - Pros mentioned:Air fry
Great stove
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome stove. Works well and many nice features.
I would recommend this to a friend - Pros mentioned:Air fry
Awesome stove top for what we replaced
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were needing a new stove for a good while and we ended up settling on this one, which was very good decision. we take full use of the airfryer and
I would recommend this to a friend - Pros mentioned:Air fry
Great product for price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for a great product! Love the air fryer feature.
I would recommend this to a friend Mr
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shopping was easy Great selection helpful customer service I found what I wanted purchase was quick I got a good deal
I would recommend this to a friend- Pros mentioned:Air fry
Great Range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the many features of the oven. So fun to check them all out.
I would recommend this to a friend - Pros mentioned:Air fry
Nice Range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really awesome range. Just wish i could change the chime.
I would recommend this to a friend - Pros mentioned:Overall performance
The best buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it , i can't be disappointed about my purchase
I would recommend this to a friend - Pros mentioned:Convection
Must have
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new oven! Works great and great price!!!!!
I would recommend this to a friend We love our new Samsung Range!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, we absolutely love this range! The steam clean feature is really great. It's fast and with a little wipe out after, the oven stays pristine. The oven preheats quickly. We have tried all the features and have been pleased with the results.
I would recommend this to a friendGood design.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove. Unfortunatelly it leaves marks on the glasscook top after a month of cooking, and it is hard to remove the stains even using specific cleaning materials designated for that reason.
I would recommend this to a friend- Cons mentioned:Timer
Bakes ok - but most annoying applince to own
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seems that Samsung techs dont live in a house with a kitchen, or at least they never entered a kitchen. They therefore think that the dumb singsongs their ovens make is cute. It’s not only not cute, it’s so annoying! Why in the world do I need my oven to beep until the dawn of time to let me know my items finished baking - if I set it on timed bake, do your job and leave me alone. Whats with all the beeping? It beeps forever long to let you knkw ot reached the temp you set it, it beeps when the door is open for more than a few seconds, it beeps until you turn it off when you set it on any timed setting. My goodness it’s the most annoying thing. Only reason it sells is because it’s cheap. Relatively anyway.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want you to be comfortable using your range, Most. We'll be happy to check your Samsung unit's sound.
As per checking, for timed cooking, the range will beep several times to notify that the time had been reached as there are cases in that customers multi-task when using the oven and their attention isn't with the oven. In some cases, what they had in their oven got ruined since they never heard the alarm go off and residual heat from the oven overcooked their food. However, you may turn the control panel's sound on and off for it to operate silently. Below are the steps on how:
1. Press Options for 3 seconds, and then Press 5 on the number pad.
2. Press 1 (On) or 2 (Off) on the number pad.
3. Press START/SET to save the changes.
We will provide your experience to our product team to figure out a way to put a mute option for customers like yourself who's always aware of the time when using the oven.
Thank you!
-Angelica