Customer Ratings & Reviews
- Model:
- NE63A6511SG
- SKU:
- 6447921
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers love the 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection, especially its air frying capabilities and overall performance. Many find it easy to use, and appreciate the convection feature and quick heating speed. Some customers have noted that the glass top can get dirty easily, and a few have mentioned difficulties with the timer.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Yes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This stove is amazing Thank you best buy and Samsung! You saved my Thanksgiving
I would recommend this to a friend Good buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent craftsmanship and cooks beautifully. Good buy for the price.
I would recommend this to a friend- Pros mentioned:Ease of use
Airfry
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and cooks even and fast boil is fast. Oven is nice size
I would recommend this to a friend - Pros mentioned:Air fry
Loving the Stove
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love everything about this stove. Especially the built-in air fryer
I would recommend this to a friendBrand response from Samsung
Posted .Hi there, Msmisa! We're happy to hear that you're enjoying this Samsung range! ^Ty
- Pros mentioned:Overall performance
Good Job
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To date, we are extremely happy with our stove....
I would recommend this to a friendBrand response from Samsung
Posted .Hi there CHOPPER, it is great to hear you are loving your new Samsung Range. I appreciate you sharing your great experience with us. We are so thankful to have you in our Samsung family. ^Brad
- Pros mentioned:Air fry
Nice but range knobs break easily
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The front control panel is very sensitive to touch and will turn on just by tapping or slight touch. The knobs that control the range are plastic and break easily making it impossible to control the burner. I've already had to replace 3. Tje oven itself is really nice and I love the airfryer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you informing us about this. Let's take care of this, CherC.
I have shared the manual for instructions on activating the child lock function to avoid accidental control touches. Please read page 28.
User manual:
https://downloadcenter.samsung.com/content/UM/202407/20240724131335393/01._IB_FULL_NE5000A_NE63A6511_AA_EN.pdf
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147565947, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Air fry
Awesome Range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this range. This range has everything we need.
I would recommend this to a friend Gloss glass
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome stove the only thing I wish I would have thought of is the black gloss top gets dirty and shows it quick. That is the only drawback but other than that thus far it has been great.
I would recommend this to a friendExcellent stove
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Samsung brand. This is my second stove, and now it’s a smart stove so I can turn on with my app.
I would recommend this to a friendGreat choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far enjoying our electric range. I love baking and so far there is a great difference in my baking goods. My cakes gets cooked faster and evenly with the conventional option.
I would recommend this to a friend- Cons mentioned:Glass top
Beware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item was handled by Best Buy perfectly The first one had dents and scratches, they made well by replacing it. However, do not buy this oven. The glass top is now 3 weeks old and already has worn out burners. I even purchased new pans so they wouldn't scratch it. For this price, Samsung should be ashamed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DavidM, we truly understand how you feel about the scratches on the cooktop. We'd love to help you with this.
Kindly check out this guide for the proper cleaning and care tips to prevent the cooktop from further scratches. Please click on the embedded words.
Clean and care for your Samsung electric cooktop
https://www.samsung.com/us/support/answer/ANS00060833/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146646799) to help our team pull up your information.
Have a great day.
^Camille
New Electric Range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung freestanding electric range is the best range I have ever had. It’s very easy to control the stove temperature when I prepare the food. I have not get chance to use Air Fry & Convection yet.
I would recommend this to a friend- Cons mentioned:Glass top
WEAK STOVETOP
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a beautiful range cooks and bakes like a dream. The glass cooktop is easy to damage and hard to clean, so for these reasons I MUST VOTE NO!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello KITTY! Thank you for taking the time to leave your feedback! I understand that you have concerns about your cooktop being damaged. Please know that we hear your concerns and I have provided two links to help rectify your concerns.
(https://www.samsung.com/us/support/answer/ANS00060833/)
(https://www.samsung.com/us/support/answer/ANS00045483/)
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1143932503
Thank you for choosing Samsung. ^Nic
Good oven. that's all.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good stove. Looks really nice. Having trouble setting up the wifi feature. I don't have any real need for it.
I would recommend this to a friendrange w/air fry
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
I would recommend this to a friendSatified Customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great range, service was swift and courteous. Transaction went very smooth and easy.
I would recommend this to a friendOven light
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine. One issue is that I could not find the option of turning on the oven light, while cooking.
I would recommend this to a friendThe best option
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.That is a good purchase and i feel satisfied about that
I would recommend this to a friendDON’T BUY ANYTHING FROM BEST BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They gave us this ranger with roaches. They lied to us and said we had but we had pest control come in and they said that we did not have any roaches. They made buy this ranger even though we already had our sights set on another oven. They peer pressured us into buying this ranger full of roaches. When it broke down because of them not even a month in, they told us that it was our fault. They had us pay for pest control to come in only for them to say that we didn’t have no roaches and they still refused to fix the Ranger. We had to keep calling and calling and calling for them to come in and fix it and when they finally came, they still told us we have roaches. We don’t have no roaches. not only that we bought a microwave from Best Buy, It broke we bought a fridge from Best Buy, It broke not even a month and in fact the microwave even make it into the house before it got broken.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Mayrhalency,
We know how important it is to have a reliable appliance at home. Let us help you with your range.
Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your range.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148003571) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Great service!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new stove! Great communication on delivery. Great price,
I would recommend this to a friend