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Customer Ratings & Reviews

Your price for this item is $569.46
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The comparable value price is $2,599.99

Customer reviews

Rating 4.7 out of 5 stars with 812 reviews

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95%
would recommend
to a friend

Customers are saying

Customers admire the 65" Class LED 4K Ultra HD TV's picture quality, ease of use, and 3D capabilities. Many appreciate the smart TV features, color accuracy, and the included remote. While some users noted minor issues with motion blur and upscaling, the overall experience is overwhelmingly positive. The affordable price point is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 812 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It's amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is crisp, with bold colors! I've experienced great picture in the past but this tv is in a class by itself!!!! 5 star recommendations

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    MY 1ST 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best television I have purchased thus far. The picture & sound accompanied by the options are the best in this price range.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design and style of the tv are amazing. Great connectivity with my devices. Beautiful picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV. This is my 4th Samaung TV. The picture quality is great I love the smart TV part. It was easy to locate on top of my mantel

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly the best picture quality I have seen for a HD television. The smart hub and point and click function on the remote is also pretty awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV to replace my 2001 Pioneer. The sharp picture and details are great! Much better than the previous projection I had! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    3d

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy with this tv. Plus it includes 3D. One of my favorite features is to plug in USB drive with video files and it plays.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Samsung 4K tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with my tv .. With these 4K tv I'm finally seeing what u truly mean high definition .. Great for my sports games n video gaming

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display and good tv, easy setup and a breeze to get started.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This TV is worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter if you are watching a movie, sports or any television show this tv does not dissappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always buy Samsung TV's. The picture is amazing, I didn't have cable for a week just an antenna and with that alone the picture was crystal clear. People have said the speakers aren't that good and to a point that is true but they aren't made to have the bass, that's what surround sound systems are for but they do get loud. I do a lot of research on products that I want to buy and by far this one is the best tv out there for this price range. Don't second guess yourself just buy it. By the way BestBuy customer service is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has the best picture quality out of any tv I have ever owned. I recommend it is great brings movies watching to a whole new level.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old 1080p 52" with this one .Picture is out of this world. Love the apps also .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. TV looks sharp quality of video is great as well. My only issue is I tried to submit a request for support on two separate occasions through the menu on the TV and never heard from anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After shopping around and comparing similare products, my husband and I purchased this Samsung model and could not be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this TV for month now and it's awesome. Great picture quality and great to watch movies and sports. Happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    3d

    Rated 4 out of 5 stars

    Rare Combo of 4K, HDR, & 3D Capabilities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who appreciates the 3D gimmick, I was thrilled to find a TV that handles it well PLUS being 4k and HDR capable. 4k - Looks amazing! Games and movies built for UHD are crazy good looking on this set. HDR - It might be me but in UHD movies I often find the HDR to look frustratingly dark overall. I'm constanly fiddling with the settings to get the HDR just right. Games however tend to fare better in my tastes, though that could be because they typically have more settings to tweak for the best picture. 3D - It's an Active 3D set which means you need battery powered glasses that are compatible with the TV. The good news is that for the most part, the 3D looks great! Especially animated or stop motion movies like Nightmare Before Christmas or ParaNorman. The bad news is the TV tends to have some image-doubling or fading in either foreground or background. The worse news is the glasses are hard to find and usually very pricey. The only real downside I'd say about this TV is that on the right third of the screen you can tell there is a slight dimming situation. As if the backlight of that panel isn't matching the same output as the far left or center panels. It doesn't kill your watching experience but for someone picky like me, once you see it it's a constant annoyance. *I use an Xbox One X for nearly all my movie watching/game playing on this TV.*

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best TV I have every seen. The picture quality is awesome and setup with my other devices was a piece of cake.

    I would recommend this to a friend
  • Cons mentioned:
    Upscaling

    Rated 4 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. I really like the apps and TV controls/settings. 4K videos from YouTube are awesome on this TV. I don't like the smooth motion feature and some of the upscaling is a little grainy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    JS8500 > JU7100

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed with Samsung's quality control and customer service. My unit was defective from the moment I removed it out of the box. The included stand was crooked. The audio was not automatically detected from devices connected to the source inputs. This was most likely a handshake issue within the audio interface. I exchanged the JU7100 for a JS8500. Now, all of my issues are solved. The JS8500 seems to be built better, and appears to have improved picture quality over the JU7100. I also game on my JS8500, and I am unable to distinguish any difference of lag between the two units.

    No, I would not recommend this to a friend