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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 812 reviews

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95%
would recommend
to a friend

Customers are saying

Customers admire the 65" Class LED 4K Ultra HD TV's picture quality, ease of use, and 3D capabilities. Many appreciate the smart TV features, color accuracy, and the included remote. While some users noted minor issues with motion blur and upscaling, the overall experience is overwhelmingly positive. The affordable price point is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 812 reviews
  • Rated 5 out of 5 stars

    4K Samsung Family Room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems as if this television was made just for me.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture but I don’t know if it’s the firmware or what exactly but the apps in smart hub intermittently quit. There is also a lag between button press when switching between menu icons (I have fresh batteries in the remote control)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for my living room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and sound combination, price is just right

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV fromt the Bargain Shelf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 65" Samsung after I saw it on the open box shelf with a nice discount. I upgraded from a 55" Samsung the difference is pretty big :) Picture Quality is much better than my old TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to getting future 4K content to eventually take full advantage of TV's capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    UN65JU7100

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV replaced my 6 year old Samsung Plasma and Wow. You can not go wrong with this Tv.Tons of features and amazing picture with a firmware update soon coming from Samsung to add HDR to this set.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture and sound from Samsung tv many good features also

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed geek squad needed post Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung updated software and we lost NET FLIX. Geek squad required to come to house to reprogram TV.

    No, I would not recommend this to a friend
  • Pros mentioned:
    3d

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the floor model we had trouble figuring out how to get it out of the floor model demo setting but ending up figuring it out so we could actually use it but it's an awesome tv so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great picture, no sound at first.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound does not come on unless you shut down and turn on again. Haven't contacted best buy yet.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung - 65 Class (64.5 Diag.) - LED - 2160p - Sm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung TV was a product used as display and went on sale. I got the best deal ever and this is one of the best 4k Smart TV I've every had. I works great and picture is the greatest.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed this product for a few weeks and still getting to know what it is capable of.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture, easy to operate, loving voice command.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mini box that comes with it is a bad idea. Just had to zip tie to mount and works fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV But Had Crooked Stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this TV waited for it to come in and then it was delivered and set up in my house. As soon as the guys set it up on the table I noticed that it was crooked. The screen was about an inch closer to the top of the table on one side than it was on the other. Looked bad. They told me this almost never happens and that they hadn't seen it but three times but that it was not adjustable. I explained to them that I didn't get any satisfaction being the rare recipient of a crooked $2000 Samsung TV. I asked them to take it back and get me a new one. They said they would leave it and order a new one when they got back to the store. Four days later I went to the store to ask about the replacement order - nobody knew anything about it. To the store's credit they immediately ordered another one and set up an appointment for delivery. Several days later it came and the guys set it up - all was OK this time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Leap into 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this TV several months ago, I wanted a 65" 3D 4K Samsung TV. I kept an eye on the price and it finally came down enough for me to make a move. The good: Great features, overall a great picture with one exception (see below). It used the same mount as my previous 55" TV so mounting it to the wall was painless. It is too heavy for me to handle by myself so I needed to get help to hang it back on the wall. It handles wireless streaming better than my previous 55" 3D TV. The not-so-good: There is a slight dimming of the picture in the far corners. 99.9% of the time I do not notice, the background needs to be bright and uniform for it to show up. There is not much 4K content out there. I also picked up a Roku 4 and have watched some 4K content from Netflix. It is good, but I do not think it is the best 4K has to offer. I also have a 4K Sony camcorder, my home videos look fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable picture quality... Great tv over all!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great tv with lots of options.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with choice. Need to learn more about the options to get the full use of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and possibilities for the TV but worry about the electronics failing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Screen & Picture Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is outstanding for both movies and gaming. Our family is getting great use out of the TV. The quality and picture resolution are great for all types of viewing.

    I would recommend this to a friend