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Customer Ratings & Reviews

Your price for this item is $499.99
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The comparable value price is $2,999.99

Customer reviews

Rating 4.7 out of 5 stars with 2210 reviews

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Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the superb picture quality, 3D capabilities, and rich colors of this 65-inch 4K Ultra HD TV. The ease of use, including setup and intuitive remote control, are also frequently praised. While some users mention screen glare as a drawback, and others express some concerns about the Smart TV functionality, the overwhelmingly positive feedback centers on the visual experience and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,210 reviews
  • Pros mentioned:
    Color, Picture quality
    Cons mentioned:
    Screen glare

    Rated 5 out of 5 stars

    Phenomenal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really is a great set. If I had any complaint, it'd be screen glare, but that happens. Super slim panel, blacks are great, amazing depth, great highlights, etc... Brainy, with quick responses to commands and fast navigation through menus. I do love this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Amazing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung TV has crisp color, and is unbelievably real in 4k. Best TV for the price point.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Television purchase yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this beautiful monster during the SuperBowl sale at the Burbank store #311. Two associates, Juan and Ali thoroughly explained the AWESOMENESS of this television which convinced me to take the plunge. Got the 24 months interest free in my Best Buy Card. Let me tell you I'm glad I did. This television is beautiful from the bezel to the unbelievable picture. My eyes are in heaven. Thanks Samsung and Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for great product (Black Friday Sale)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Samsung TV owner for about 10 years. The SUHD UN65JS8500FXZA has reinforced my opinion that Samsung is the right choice for high end products. I am disappointed that they offer 4k sets with less than 120mhz refresh rate and are deceiving the public with the "motion rate" terminology. The wireless connection is great, I am able to stream 4k content from Netflix with a wireless connection. I am not a real fan of the Smart Touch Remote, a little too small for my hands.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Incredible Picture, Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned a Plasma, and several High Def TVs, and have to say the Samsung 65" 4K Ultra HD TV is by far the most superior picture I have ever seen. I chose to stay with Samsung because I have had great experience with their TVs in the past, and they have one of the best pictures in my experience. This is a remarkable TV, and one I would highly recommend. Easy to follow instructions for set-up to my home theatre system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Very impressed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality of this TV is incredible! Also, it was very easy to install and setip

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A safe TV to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon researching, this model stuck with me and was the most well rounded. A great size for the price with an above decent built in sound package. Would still recommend adding a surround bar if you're big into movies. the biggest plus is the apps for Vudu, Netflix, HBOgo, etc. the picture on these streaming apps look amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Screen Imagery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a new TV, and wanted UHD so I could be somewhat future proof. Can't explain the differences not only in the Samsung's ability to upscale, but the wider color gamut provided by the SUHD series must be seen to be believed. Couldn't be happier with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    All around great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a big tech guy and was initially overwhelmed when it came time to purchase a new TV. Once I saw the picture on the TV as compared to those around it, there was no question that this was the TV I needed to purchase. This was further reinforced once I started looking at the details of it's construction...its thickness (or thinness in this case), the aesthetics of its casing, simplicity of it's remote.

    I would recommend this to a friend
  • Pros mentioned:
    3d

    Rated 5 out of 5 stars

    OMG!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has set a all new high level of "Viewing". Its specs are are "Godlike". It can hook up your Cable/Satellite Set box, Gaming Console, DVD/Bluray Player and two USBs (charge 3D glasses or external hard drive which is what I use it for). Everything I just named, I got it and use it, it even have an Optical outlet plug to hook up your Soundbar. I love this tv and let me not get started on the 3D viewing :)

    I would recommend this to a friend
  • Pros mentioned:
    3d, Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simply put, this is the best flat TV that Samsung makes. The 3D capability, picture quality, design and features outweigh all other TV's. Forget big box stores, stick with quality at a higher price and you will be rewarded just as I was for purchasing this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to replace my ten year old TV, and all I knew for sure was that it had to be Samsung. Went into BestBuy, looked them overover, then went home and researched. This was highly rated and has an awesome picture. I done good!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture and very thin.. This tv is highly recommended to friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Versatile TV by Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV because of the price discount at the time not knowing that I hit the jackpot with this TV. The image quality is superb with Blu-ray but I wish I can say the same with Time Warner Cable's image quality. I'm switching to AT&T U-verse soon and hopefully it'd be better. The included software on TV is surprisingly easy to navigate comparing to my Sharp. I definitely recommend this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am very satisfied with this TV. The picture is astonishing. However, it does have a very reflective coating. So overhead lights mirror off the tv. It is best viewed with indirect or no lighting. Also, I have a digital adapter and not a cable box. There is no way to generate a favorite list of channels so I am forced to use the adapter's remote to change channels (or buy a universal remote). There is a cool remote with the Tv but since I cannot change channels easily with it, I really don't use it. I did get this TV on sale during Thanksgiving, so I saved quite a bit. For the price I paid I am very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome HD Television!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture with high quality sound. This television has all the features and more.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    super great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love this TV the picture on it is so sharp and beautiful all the features work great . Now we are thinking about the 55 in for the bedroom

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a new tv to mount on our wall. We knew that we wanted a 65" LED. We had read a lot of reviews on LG and thought that was what we wanted to purchase. We went in to best buy to just look. We were just blown away with the picture quality of the Samsung JS8500. Brought it home and could not be happier!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 4 out of 5 stars

    Good TV for its price and class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to admit that as far as LCD TV’s go this one is very good. Problem is that I got this TV as a replacement for a Samsung Plasma TV that could not be fixed, so its not a TV that wanted to start with. This TV does not come close to the Plasma for picture quality and smart features, as the Samsung Plasma was by far the best TV I ever saw, until it failed! Overall this TV is very good with a good picture compared to other TV’s in its class, very bright with outstanding colors. It comes short of the Plasma when it comes to blacks and ultra-fine detail. The picture quality falls away as you move away from the front the TV with the sharpness and colors fading when viewed from the side. The Samsung Plasma was crystal clear sharp from any angle. Smart features have been reduced and simplified, the remote is OK and handles well. The built in mouse on the Plasma’s remote was much easier to use. The TV is remarkably thin and sits well on the included stand. If you buy this TV I would recommend the extended warranty as this is my 3rd Samsung TV in 5 years, each being replaced by the warranty with the first two being Plasma’s.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, clarity, bright vivid colors, many who have seen my TV love it!

    I would recommend this to a friend