Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $499.99
Clearance
The comparable value price is $2,999.99

Customer reviews

Rating 4.7 out of 5 stars with 2210 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the superb picture quality, 3D capabilities, and rich colors of this 65-inch 4K Ultra HD TV. The ease of use, including setup and intuitive remote control, are also frequently praised. While some users mention screen glare as a drawback, and others express some concerns about the Smart TV functionality, the overwhelmingly positive feedback centers on the visual experience and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,210 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    High Def

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is fantastic. You'll be amazed when watching any sporting event. The cursor takes a little getting used to, but once you get the hang of it, the television has no limits.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    very good. great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy employees very helpful and polite. Expedited purchase quickly and delivery was perfect. Delivery men very polite and efficient. TV has excellent picture and clarity. GREAT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great TV - so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did all of my research on rtings.com and picked out this tv as its 65", 4K, and is top of the line for gaming and sports - and does well with movies and in a living room light in setting. Once I saw the go on sale below $2000, I picked it up. The picture is phenomenal- 10x better than the vizio 49" 1080p I have upstairs - I'm talking night and day difference. This will be my man cave tv for many years - another great Samsung product. Oh - and every time I've been to Best Buy since, picking up different components for the audio or wiring etc, I get to talking about having he JS8500 and every rep responded with "oh, that's a great TV"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product, bad BBY store service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product quality and features, as well as Geek Squad service, were excellent. But in-store order experience was horrible. It took me a month before I actually received the product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I previously reviewed this set, my update is that the TV continues to be a Top performer. The more I use the remote the better I like it. Have had no issues, picture is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just mounted television and watch cable channels for the first time. Amazed how much better this picture was from my other television.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best television I've ever had!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a lot of homework on a few Sony TVs but decided to go wit his one and I am not disappointed one bit. I went from an older model 53 inch Samsung 1080p to this beauty. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I did more research than the average joe, once mounted on the wall and paired with 4K media I was blown away. A must buy. Great top 10 panel, number 1 at this price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    learning curve to use but well worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up took a little bit but was worth it. The touch point remote takes a few minutes to learn on screen icons, but after an afternoon it was second nature. Picture is excellent (tested with Netflix House of cards) and shows just pop. The hdmi connection box is different (box connects through the proprietary cable? To TV) as it puts the hdmi ports closer to equipment (i have it in the audio console) allowing you to upgrade hdmi cables and only have to get a three footer (1m). It comes with only one 3D glasses (extremely disappointing for price point. Cmon Samsung really not asking for four but at least two pair) but I haven't tried them yet.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Happy with purchase but a little pricey

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent color and wide angle view of picture. Great clarity of picture when watching sports or action movies. Tv was overall easy to set up but a hard copy owners manual would have been useful to better understand available functions and for a quick review of functions that are not often used.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent !!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this Flatscreen to replace a 12 year old flatscreen..... Wow we didn't know what we had been missing all these years! This Samsung is absolutely awesome!! The picture is SO sharp even with fast motion. It is almost as if you are seeing people in the same room rather than on the screen. Set up was so simple and it interfaces with our digital tv and wireless speakers. I would highly recommend this flatscreen

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality, the picture, everything about it. I only wish I would have gotten a bigger tv, hahaha. That's down the road. But I'll definitely be sticking with Samsung.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very impressive TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent buy. Somehow I couldn't justify paying extra $1K for the next Samsung model (JS9000) and even more for the JS9500. Only reason I gave it 4 stars is that the instructions are a little cumbersome to follow. Also in my setup, I connected thru the ARC of my Pioneer Elite AVR. Everything works fine with my other devices connected (BD, DVD, ROKU, etc.). When I tried my Netflix 4K programs using the TV app, I can't get any sound except from the TV speakers. I haven't tried yet but I'm planning to buy and use optical connection from TV to the Pioneer AVR. Doesn't this defeat the purpose of going thru ARC? BTW, I have HDMI that supports 4K.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Won't be disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. Great features and tv has a better wifi signal than my laptop. No issues streaming Netflix or Amazon. iPhone remote control app is convenient. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has a beautiful picture and lots of options to play around with. Had to adjust some of the settings before I was completely satisfied but I have no regrets buying this TV!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best 4k and 3d TV available in the market. I am satisfied with my purchase. Make sure that the default picture settings are changed to get highest quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our TV. The picture could not be any more clear. I am not sure you need the remote that you can voice command, we dont use it, but its a nice addition.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV works great and has many great features that make my entertainment center more manageable. Colors are beautiful and vibrant. Now I'm ready for more 4K programing!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV with vivid picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying my new TV which replaced at 14 yr old Sony rear projection model. Makes me wonder why I didn't do this sooner!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    What a difference!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality makes you feel like you're in the same room/location with the characters. The sharpest, clearest picture ever. Can't wait for broadcast TV to go to 4K.

    I would recommend this to a friend