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Customer Ratings & Reviews

Your price for this item is $499.99
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The comparable value price is $2,999.99

Customer reviews

Rating 4.7 out of 5 stars with 2210 reviews

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Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the superb picture quality, 3D capabilities, and rich colors of this 65-inch 4K Ultra HD TV. The ease of use, including setup and intuitive remote control, are also frequently praised. While some users mention screen glare as a drawback, and others express some concerns about the Smart TV functionality, the overwhelmingly positive feedback centers on the visual experience and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 2,210 reviews
  • Rated 4 out of 5 stars

    What a beauty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is in my opinion one of the best looking tv's out there. With the sleek silver frame and SUHD quality picture there isn't much not to love about it. 65" is the perfect size for my living room too. I gave this tv 4 stars, however, because the remote, in comparison to the quality of the tv, falls short. The weight of the tv makes it very difficult to move as well. Otherwise, if you have your own remote and you don't have to mount it, this tv is one heck of a product.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Beautiful Samsung

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture and Nano Crystals really look great !! the tv gets wows everytime people see it !! colors pop!! and make you say wow!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a lot of time on line and in stores evaluating the Samsung tv I purchased. I could have spent quite a bit more, but for the price I felt the Samsung was the best value. The best part of the purchase was that I found the same tv at another store for $800.00 less and Best Buy matched the price.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture. The clarity is amazing. I really enjoy watching movies on it. The colors are bright and true. We bought a sound bar that enhances the sound and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome 4ktv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 7th Samsung TV and I'm impressed with Samsung just keep making second to none products. Ive had this tv now for 2 weeks and the picture quality is just amazing. 4k upscaling works well in most circumstances it makes everything looks like 4k. i''ll definitely keep buying Samsung products.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually bought a sony and had to return/upgrade to this tv. The JS8500 was ranked right under the OLEDs, but at least 2k less. The color is outstanding and great for movies or gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV to replace a 65 inch projection TV. This TV has a great picture from any angle. The blacks are easy to see and deep color. No picture distortion whatsoever. Great TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed - screen was defective when delivered and bestbuy failed to do anything about it because I didn't hook up tv within 15 days of purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV with an awesome picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided on this Samsung TV after a very bad experience from Sony and their manufacturer warranty. I have to say I am beyond pleased with our purchase. The picture clarity is so much better than the Sony TV that we replaced with this one. You can't go wrong with this TV, great purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I hadn't planned on purchasing such a high end TV, our helpful salesman directed us to this great TV which was on sale at a great price. The picture is incredible and now that we added the Samsung 500 series sound bar, it brings everything to life. We couldn't have asked for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this TV now for about a month. Its great! The picture is great and when watching 4K video it is breathtaking. The remote takes a little getting use to but I like it. The smart part of the TV works great I use Netflix and Amazon and both load quickly. I am glad I purchased this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Black Friday Splurge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking at a high end tv for quite some time now.. Was down to Vizio and LG, but then the black friday ads came out and this one caught my eye... Wasn't even in the discussion before, because of it's price... That changed this time around... Only had for a few days now, but love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture but not compatible with my cable box so I can't use the universal remote to change channels.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Great - Best Buy not so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Promised setup from Best Buy, that never happened, TV was delivered and that's it. We have trouble turning it off, two error messages keep popping up (blue screens), and sometimes takes 30 minutes to clear the message. This wouldn't happen if it was setup properly. Now I spend my Sunday searching the internet for answers. Best Buy.....NOT THE BEST anymore.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv barest picture great everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is one of the best tv on the market. It has the potential to be the top tv for years to come. This tv has the best gaming experience for the PlayStation hands down. I would recommend this set to anyone that's looking for a high end television that will bring them into the 2020's

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for daily watching

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been eyeing this TV for a few months. It has all the bells and whistles you will need. It was on sale at BB 1000.00 off, so not bad. Great delivery service. The TV will take some time to adjust the settings to get them right. Watching shows in 1080p and 4K look fantastic. I'm still waiting on the geek squad to hone in the settings which I think is worth it given the price your paying you might as well make it the best it can be. I do need some adjustments for the black levels because I do see some grains in it. Yes there are new 2016 tv's with HDR, this tv is supposed to have it but well worth buying this 2015 model.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great large screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great large screen TV. Very happy with the color, sharpness and overall size. Definitely lives up to the reviews. And purchased thru a great Best Buy deal. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is very easy to setup with any cable device. The remote takes a little bit to get used to and learn. The mini connect makes your connections easy. Great picture but had to adjust because right out of the box the picture settings from the manufacturing didn't look up to par.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great. This is our first flat screen so we decided to go with the best. This Samsung is it. We have not watched a 4K movie but have watched several Blue Ray's and they are just wonderful. We find ourselves watching way more movies and enjoying them more. Great TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good picture quality,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall happy with picture quality and options. Hope One Connect Mini will help future-proof the TV.

    I would recommend this to a friend