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Customer reviews

Rating 4.7 out of 5 stars with 2210 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the superb picture quality, 3D capabilities, and rich colors of this 65-inch 4K Ultra HD TV. The ease of use, including setup and intuitive remote control, are also frequently praised. While some users mention screen glare as a drawback, and others express some concerns about the Smart TV functionality, the overwhelmingly positive feedback centers on the visual experience and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,210 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV Look Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased this 65' for my basement and had the Best Buy crew do the install. Placement, picture & sound are great. I have another Samsung smart TV so the learning curve was minimal, but I could see this being slightly overwhelming for a new smart TV user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful staff and very knowledgeable. We love our new television and Bose sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv and sound bar. The sales people at Best Buy were very helpful in my choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV we have ever purchased!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't tell you how much we are enjoying our new Samsung 65' 8500. Best picture ever!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best non curved TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't want the curved pannel thisbis the best flat screen available that's not a OLED.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some initial tweaking, this television is good to execellent. The only possible weakness is black levels in a dark room. This can be overcome with some minor tweaking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with intuitive operation. We have it linked to dish TV and it works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    3d

    Rated 5 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've owned this TV for about a month now and we have no complaints. It has an incredible screen picture and we've truly enjoyed having a high quality tv for streaming, movies (including 3D) and just regular TV watching. We have been very happy with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding picture on tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be the greatest tv on the market. Sound, picture, and navigation is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this tv!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best purchase I my in a long time. I purchased this item again if need be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already own 2 Samsung TV's and never had a problem, I expecteing this to be the same.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv but has some glitches. Overall great TV for the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible picture quality! It is so real that you can see every single detail on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME PICTURE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great. love the "smart" features. I just wish it came in black vs. silver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV I've Ever Owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I are very brand loyal people so we knew when we decided to upgrade our TV we were definitely sticking with Samsung. After months and months of painstaking research we decided on the JS8500. The TV was just delivered and set up yesterday and so far we are in love. First off when my husband suggested we go 65" I was very hesitant. I just thought it would be this big bulky thing mounted on our lining room wall. That is most definitely not the case with the JS8500. The slim look all around is just amazing. I was in awe that such a powerful machine could be housed in that thin area. As for the picture quality of course you get nothing but the best with Samsung. Whether we're watching something on regular TV or popping in a movie the quality is awesome. If you're researching and shopping around like my husband and I do I suggest you look no further and stick with this baby!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've enjoyed Samsung in the past, so wasn't a big debate over other product choices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intermittent sound issues. Firmware update supposed to fix has not been downloaded yet. New version would not download from Internet, will have to do through flash drive.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to name brand I was a Sony guy for a long time, until I saw the clearest picture out of the Samsung. I was so amazed the detail of the picture, thanks to the salesperson for showing me the 65' Samsung 8500 series for under 2k you can't bet that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially a little apprehensive at first, but once I had it running..... WoW, worth the purchase and definitely happy with it's performance and the way it looks!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant Picture Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared a lot before purchasing this model. I think this is best TV for the money

    I would recommend this to a friend