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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2210 reviews

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Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the superb picture quality, 3D capabilities, and rich colors of this 65-inch 4K Ultra HD TV. The ease of use, including setup and intuitive remote control, are also frequently praised. While some users mention screen glare as a drawback, and others express some concerns about the Smart TV functionality, the overwhelmingly positive feedback centers on the visual experience and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,210 reviews
  • Rated 5 out of 5 stars

    Fantastic TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV for the money hands down. Didnt think I could like a TV more than my previous Pioneer Kuro but I was wrong. Amazing color, resolution, and Smart TV interface is second to none. Definitely recommend this TV to anyone looking for a 4K set that doesn't cost an arm and a leg like the LG OLED do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth upgrading to 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found a Utube video line with calibration settings that worked perfectly. Colors are beautiful, and the clarity is astounding. Up scaling is so good that I see little difference between 4K content on Netflix and Utube and regular cable content. This tv has really lived up to the good reviews.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture better than some of the more expensive tv's. But unit doesn't come with an operation manual.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had to return the first television.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying the television I was getting a white line down the edges of the screen. I was told it’s called led bleed through, which can happen with the led televisions just return it and get a new one. I will say buy extra 3D glasses proved to be difficult. I had to drive around 45 minuets to the far other side of town due to needing the glasses ASAP, and I didn’t have time to wait for a online order to come in.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a very good TV with good color. It does have problem with Youtube.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very clear tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We tried this model and a comparable Sony at the same time and this Samsung blew Sony out of the water.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing picture quality and good smart tv features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has an amazing picture quality that was beyond my expectations at this price. I really enjoy the smart tv apps and ease of setup with our Wifi. It's opened up a whole new world of content to us. The only reasons I stopped short of 5 stars on the rating is the disappointing sound quality that gets distorted at relatively low volumes and the occasional need to shut down the tv to "reset" it when the remote control suddenly stops working.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture and was easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality picture but sound could be better. I would recommend getting one of the sound bars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels like you're inside the story.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    65" Samsung is ideally suited for our TV room. You get the sense that you are actually surrounded by the characters. Screen size amazing and picture so sharp, that you see the tiny imperfections that turn the stars we know into the life-styled characters we are watching.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a return/exchange on open item LG 70". I purchased this tv reading all the reviews on Samsung JS8500 being the absolute best 65" tv on the market. Well that's absolute GARBAGE! The Best Buy geek squad crew came out and installed this tv and as soon as we powered it up the geek squad tech noticed that there was light bleeding/blooming on the lower right edge of the tv. After 15 min of the tech setting up the tv, we noticed the bleeding on the lower left corner. Absolute garbage was my thoughts about Samsung, this was the 3rd time I've purchased a Samsung tv and had some type of permanent issue on the tv. I maybe had a bad batch of Samsung TVs. However, that's the risk you take when paying $2k on a quantity distribution company. I will never buy a Samsung tv. I ended up with a Sony 65x850c which I'm seriously thinking of getting the 75x850c next. Sony is known for QUALITY products! In the end, I don't recommend any Samsung products.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung TV is a great upgrade into the 4K arena. IT DOES SUPPORT HDR, but netflix has yet to implement it. Amazon Prime Ultra HD plays just fine in HDR. Overall the tv's 4K picture is stunning. Even streaming off of youtube the picture will blow you away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and cheaper than LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is awesome and the picture clarity is unbelievable. I compared the Samsung SUHD to the LG OLED price wise Samsung was half the price, yes the LG has a slightly broader color spectrum but it's not worth double the price for me. I love my Samsung SUHD!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is the best I've ever seen. Easy to use and set up. Thin screen fits well with house decor wall mounted over a stone fireplace. Deep colors, great resolution. You will find yourself watching movies you have seen before and finding new details.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Incredible picture, not so great sound...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is incredible. Not much that I can add that others haven't already said. Sound...not so much. I realize that flat panel tv's aren't going to have great sound...it's the nature of the beast. But, this one "rattles" even at low volume levels with any sound that has a lot of bass. I do have a sound bar that I use for movies and such, but I generally don't use it when just watching normal tv.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great TV BUT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice TV , it is high on the list of the model numbers , BUT i would buy a JU7100 samsung before i buy this again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been watching 4K tvs for a while and hit the right timing to get a killer deal. This tv had the refresh rate and HDR I had been looking for, while still getting everything you expect from a 4k. Just got it set up but looking forward to watching.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Happy with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switching on the screen can be sometimes slow other than that the picture is great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good tv for a very good price. No tv compared in quality for money paid.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice picture for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture for the price. Speakers don't out as much sound as hoped they would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is awesome. I am very happy with my purchase. This is my second Samsung flat screen and it has not disappointed so far. The remote takes some getting use to and it helps to calibrate it. You can find adjustments online that help a lot.

    I would recommend this to a friend