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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2210 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the superb picture quality, 3D capabilities, and rich colors of this 65-inch 4K Ultra HD TV. The ease of use, including setup and intuitive remote control, are also frequently praised. While some users mention screen glare as a drawback, and others express some concerns about the Smart TV functionality, the overwhelmingly positive feedback centers on the visual experience and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,210 reviews
  • Rated 5 out of 5 stars

    awesome tv for the whole family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy our new tv. Sound and picture are wonderful. This is our first big screen tv and are amazed at how much more detail and color we are able to see. We truly enjoy watching movies at home now.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good tv very good Samsung service so far no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stunning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV set and I love it. It took a little getting used to because the picture is different than my Sony plasma. But once you are used to it it's great! I would not trade it for anything.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like it is suppose to so far. No problems yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding TV and 4K screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung UHD JS8500 has an amazing 4K panel and the screen up converts everything else that is HD. Watching The 2016 Masters Golf in 4K this weekend through the Amen Corner 4K App is truly incredible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv we have ever purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an open box item that was missing the remote, manual and stand. Was able To replace all but the stand. Tech required to reset. When that was done the tv has performed beyond all expectation.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Pictures, Good quality, Great array of options.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and sounds would recommend this brand

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great color!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color on this tv! The sound bar is a MUST!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice looking television. The design and quality of television appear to be very good. Easy setup and overall performance excellent. I would highly recommend to anyone seeking new television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never paid much attention to the smart TV apps before. They were all so clunky and it was easier to just use a streaming stick. But this TV makes it so easy to stream through its smart TV app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vibrant color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy salesman and managers all worked to make this an enjoyable purchase, allowed me to see the product. No pressure and answered every question I had and they showed me the quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple...nuff said!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the 27" screen! Appreciate the ease with which I was able to migrate everything from my old computer! iCloud, iPad, iMac, iPhone and Apple Watch...all work together with zero issues!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I was expecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I return the tv due to some edge light bleeding and significant corner light bleeding. For the amount of money the tv cost I would think that Samsung would have caught that issue. I love Samsung and bought the js8000 which I am very happy with.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very happy with the TV. Still having remote issues where no one remote (Directv, TV and Sound bar) seems to be able to always power on and power off everything. A work in progress!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K HD may not have much content now, but online content via YouTube and other apps are incredible. I was also able to watch the Masters in 4K and saw a real difference from standard HD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This may not be the best TV out there but it's d@*% close. The blacks are good, the motion is good in sports and colors are great. Overall great TV..very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: 4k hdr gives amazing picture quality with Netflix Cons: Samsung's app store is missing many big apps that a comparable Sony with Android TV would have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as dynamic a picture as in the store, but good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not as impressed with the picture as I was in the store. May have something to do with the speed of our internet? but it is a good picture. Also because of the speed of our internet we cannot use some of the features on the TV which would have been nice to know before purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best Samsung TV I have purchased in the past 10 years. The image is great, with very nice contrast. I had no problems during the installation.

    I would recommend this to a friend