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Customer Ratings & Reviews

Your price for this item is $479.96
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The comparable value price is $2,099.99

Customer reviews

Rating 4.7 out of 5 stars with 755 reviews

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96%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the picture quality and ease of use of this 65" Class 4K Ultra HD TV. Many also appreciate the smart TV features and find the setup process straightforward. While some users noted minor issues with the refresh rate and remote control, the overall positive feedback highlights the television's strong performance and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 755 reviews
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the purchase of our tv. Will definitely buy our next tv from Best Buy as we have in the past. Great customer service.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Slow and poor service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is slow, has poor tuning, and when I wanted support it was always at about midnight. BAD SUPPORT From Samsung..

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the display unit and unfortunately they didn't have the users guide so had to do some digging and fumbling on our own. Over all it's a good TV. I can see dead people from across the house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture... perfect fit over fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked around quite a bit and read a number of reviews on comparable TVs. Ordered online and easy in-store pick-up.

    I would recommend this to a friend
  • Cons mentioned:
    Refresh rate

    Rated 1 out of 5 stars

    60 Hertz TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good TV for sports was told it was but it is not great colors and great blacks but a 60 Hertz TV not good why do big companys do that...

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Socialrob626,

      We appreciate you taking the time to write a review.

      The 4K models we offer display 4x the resolution of other regular HD sets, and the limitation for this model is that it can be refreshed at 60hz.

      For most programming, this should be great for a wide selection of viewing content, and there may be some setting or calibration options available through the Geek Squad that can improve it. Since you mentioned the colors, the calibration is a great option for getting the most realistic picture from your set if you don't like the color settings and aren't able to adjust them to your liking.

      --Mr. S Samsung

  • Rated 5 out of 5 stars

    Great Buy!! What a find!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Look forward to enjoying many years. At this time not too compatible with other equipment but will be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big and pretty :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a larger tv for living room; I think this tv fits my requirements of quality, size, and price :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. best one ever! great quality, must recommend to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up was absolutely spot on. I would recommend the product and the Geek Squad service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The jury is still out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had the tv long enough to give a true assessment. We've had some cause for concern but it's too soon tell if it's the tv or our Internet causing the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television was very easy to setup and use. I would recommend to all of my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It totally fits my needs. I will be purchasing the same TV for another room in my home.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not working fresh out of box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in bush Alaska. I had to pay and additional 200.00 to get it here. Take it out of the box and it is fine for about 5 minutes then the entire left side of the screen has lines running horizontally then turns itself off! I now have to pay 200.00 to send it back/exchange the will have to pay to have new one shipped to me again! $600.00 more dollars for a TV I can't even watch right now. Best Buy should send me a new one right away and cover the shipping back for the broken one!!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Loved it for almost 3 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV looked and worked fine, until it developed a purple/blue spot in the middle of the screen. I think I will try LG next time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best television is Samsung. Great investment. Very satisfied with my television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome tv, The salesman was great I love the whole experience was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pictur!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv's at a great price.. Samsung has an outstanding reputation in the industry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture and sound and user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, good value. Sound is great, good options, and the service was helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a clear and user friendly Smart TV..Samsung is the best out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smart TV and I love it! No problems at all!

    I would recommend this to a friend