Customer Ratings & Reviews
- Model:
- UN65CU7000FXZA
- SKU:
- 6537363
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the 65” Class CU7000 Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and price. Many appreciate the vibrant colors and straightforward setup process. While some users find the remote control a bit small and the volume could be improved, the overall experience is largely positive. The sleek design is also frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
65” tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this for son Christmas gift. He loves it! Like going to the movies!!
I would recommend this to a friend - Pros mentioned:Picture quality
Simple & Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was simple, menu is logical, and picture is great. Added a Sonos Beam 2 to complete the system. Very happy.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 65" tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the new tv. It works beautifully and was well worth the price.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 65”TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and sound. Absolutely love this television!
I would recommend this to a friend - Pros mentioned:Picture quality
Love it!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We Love it!!! Great TV for our bedroom since I’m getting older & need a bigger TV to see it easier!!
I would recommend this to a friend - Pros mentioned:Picture quality
Great picture
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung TV has great picture for the price and has all of the smart TV functionality that i need.
I would recommend this to a friend - Pros mentioned:Picture quality
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the tv . It has a awesome picture for the price
I would recommend this to a friend - Pros mentioned:Picture quality
Living Room Upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crystal clear picture and audio! This tv was really able to elevate my living room.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv, wonderful features, very clear and beautiful
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 65” Crystal UHD Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was easy. Picture quality is good. Sound can be improved. Recommend external device to improve sound.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 65
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This set is beyound great. Great pic. Sound is better than i thought. Love Samsung
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 65”
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv totally worth the price. Sound isn’t bad but with a sound bar way better.
I would recommend this to a friend - Cons mentioned:Remote control
Great TV...YouTube app has glitch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV ... Remote is a bit confusing and unable to map app buttons to other apps. The YouTube app has a few bugs...unable to change video quality or add new account. Other than these minor issues, the TV is great!
I would recommend this to a friendBrand response from Samsung
Posted .Hi SPRailroadFan,
We appreciate your purchase and feedback on the CU7000 TV. I have a few recommendations that may improve your experience.
Please know that many of the buttons on your remote have multiple functions. For example, the Volume button is moved UP/DOWN to adjust the volume, and to MUTE the sound; you need to PRESS it in. If that same button is pressed for more than 1 second, the Accessibility Shortcuts appear. You can find more information regarding the remote on pages 24-26 of the full user manual.
Next, to help resolve the issue with the Youtube App, I recommend running a cold reboot on your TV. There are two ways to do this:
1) Using the Remote: For most people, the easiest way is to hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
2) Using the Plug: If you do not have the remote, unplug your TV from the wall outlet or surge protector, leave it unplugged for 30 seconds, and then plug it back in.
Next, I recommend ensuring the Youtube app is up to date by going to “Apps” on your Smart TV and selecting “Settings” from the top right corner. Next, select the YouTube app and select "Update," if available. If the issue persists or if there is no Update available, we will try deleting and reinstalling the YouTube app. To do so, navigate to “Apps” on your Smart TV and select “Settings” from the top right corner. Next, select the app. Finally, select Delete, and select Delete again to confirm.
Then we will reinstall the app by returning to “Apps” on your Smart TV and selecting “Settings” from the top right corner. Click on “Youtube” and then select “Reinstall.”
Also, please ensure you are running the latest Firmware update. Go to Settings> All Settings> Support> Software Update.
If you continue to have issues, please give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Ease of use
Very good choice.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with the tv. It is very easy to operate. The learning curve was minimal. I would buy it again.
I would recommend this to a friend - Pros mentioned:Picture quality
Television
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv love the size just perfect for what i wanted
I would recommend this to a friend - Pros mentioned:Picture quality
4K Tizen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service provided. TV choice I made was everything and more than I expected!!
I would recommend this to a friend - Pros mentioned:Picture quality
Tv review
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good TV the quality looks amazing. I think everybody should get it. It’s a great tv for the low price.
I would recommend this to a friend - Pros mentioned:Color
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent video quality and color couldn't ask for a better tv
I would recommend this to a friend TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.performs as expected for a tv used outdoors have had no issues and streams great
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung 65 inch TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality product at a reasonable price. I would recommend this TV.
I would recommend this to a friend
