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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5045 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the 65” Class CU7000 Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and price. Many appreciate the vibrant colors and straightforward setup process. While some users find the remote control a bit small and the volume could be improved, the overall experience is largely positive. The sleek design is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 5,045 reviews
  • Rated 5 out of 5 stars

    Samsung 65

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV, works perfectly, I recommend you to buy the same model, thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geak squad came out and hooked me up. Great job fellas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite tv :)

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it………………………………….soooooo happpyyyy :) very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung products and this tv was the right size for my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new tv! we had a Samsung for 10 years and just upgraded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoyment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying every minute of it, totally in love with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yep

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it for real it's the bizz couldn't beat the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great TV a bit slow

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv looks amazing no doubt. it is a bit laggy though but ill hold onto it for a few years

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Samsung,

      It's great to hear you are enjoying your new CU7000 TV. If you are experiencing issues with lag time, please follow the below recommendations.

      To ensure performance is fully optimized, please make sure your TV is running the latest firmware. To do so, go to Settings> Support> Software Update. You can easily update from there if necessary.

      Next, I recommend utilizing the self-diagnostic tool, which checks memory, frees unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care.

      I hope these tips help you enjoy your new product.
      You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Simply amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is lite weight. Feels like I’m in a theater when watching movies with my boo

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV, but Pathetic Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV good, but remote is cheap and very poorly engineered. Remote is really small and mostly black--very difficult for old person to see and manipulate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv so far ! Is everything I thought was going to be !!! Amanzing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service delivered and the equip. I will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv I love it good quality sounds amazing looks good in my room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Broken after delivery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is a nice size and a great price but after unboxing it we noticed a small crack at the bottom left of the screen. We knew this would be a risk when having it delivered by truck but it was disappointing when we noticed it. We will be returning it hopefully and getting a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product I recommend it. Go and buy it and enjoy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is superbly beautiful. Nuce picture resolution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works great and the experience & customer service was fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best televisions I've had!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. The visuals are awesome. Samsung products are top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frank’s review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality on resolution and it’s a nice TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my T.V

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BUY have done right by me when It comes to buying a TV.

    I would recommend this to a friend