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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5064 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the 65” Class CU7000 Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and price. Many appreciate the vibrant colors and straightforward setup process. While some users find the remote control a bit small and the volume could be improved, the overall experience is largely positive. The sleek design is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 5,064 reviews
  • Rated 5 out of 5 stars

    Frank’s review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality on resolution and it’s a nice TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Broken after delivery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is a nice size and a great price but after unboxing it we noticed a small crack at the bottom left of the screen. We knew this would be a risk when having it delivered by truck but it was disappointing when we noticed it. We will be returning it hopefully and getting a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my T.V

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BUY have done right by me when It comes to buying a TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value for money product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for money for product. Features and performance are good as per price range. Overall good buy at this price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs beautifully. Upgraded from our 12 year old Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent very satisfied with my purchase.would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the screen and its quality❤️would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Has a fairly loud speaker. Overall great TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for a great price can go wrong with it! Love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it was a little bit brighter and have 120 refresh rate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my 65’’ television! Best purchase ever!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 inch Samsung TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung one of the best TV brands out there

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good budget tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv on budget cost. Good viewing experience. 65 inch

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv 65

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price no too much the screen quality it’s good for the value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked, and is a good screen,we really enjoy my tv watching mi favorite shows.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    65 is the right size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery came in time. Product is good but still can’t get sound bar

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    65 inch better than 75

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good black Friday special with almost 250 dollars off

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV loses connection to the internet often requiring a reboot.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This T.V I purchased in Nov of 2023 and it died in Jan of 2025, didn’t even last 2 years. While it was working it did have good picture quality and sound for the price. Went to purchase new t.v and was told by employee these t.v’s are known to blow because of the way the lighting is. Waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This model is not worth the trouble

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately 6 months of having tv started to turn on by itself. A tech came out from Samsung He did not know how to fix it! He did something to the tv tech said it’s fixed a month later it started doing it again and it started dropping the Wi-Fi. The same tech came out again. He put in a new motherboard & power supply that made it worse the picture was so dark I couldn’t see anything. I called Samsung within minutes I said the tech didn’t fix the tv he made it worse I said could you please pick up the tv all I want is a full refund.They gave me the runaround. I went to Best Buy to explain the situation, It seems that Best Buy is giving me the runaround like Samsung. The Best Buy manager told me a tech needs to look at the tv I told the manager all I want is a full refund and take the tv back I don’t want the tv. the manager said all he can do for me is give me store credit . This has been worst experience I ever had with Best Buy.

    No, I would not recommend this to a friend