Customer Ratings & Reviews
- Model:
- UN65CU7000FXZA
- |
- SKU:
- 6537363
Customer reviews
Rating 4.7 out of 5 stars with 5000 reviews
(5,000 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the 65” Class CU7000 Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and price. Many appreciate the vibrant colors and straightforward setup process. While some users find the remote control a bit small and the volume could be improved, the overall experience is largely positive. The sleek design is also frequently praised.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Didn’t last a year
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought April of last year and 2 weeks ago the screen got lines all over making it very displeasing to watch tv. Save your money and buy something else
No, I would not recommend this to a friendRated 1 out of 5 stars
Black Friday 65” Samsung shaded
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has a shade on throw portion of my tv!?! I just purchased this Black Friday last month, tf!?! Calling Best Buy tomorrow!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DarronM,
I'm very sorry you are experiencing display issues with your CU7000 TV. Please give us a chance to make this right by calling us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
You may also want to run a picture test: Go to Home > Settings > Support > Device Care > Self Diagnosis > Picture Test.
We look forward to hearing from you!
~Samsung Advisor
Rated 1 out of 5 stars
Possible back lighting issue
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well after almost a year there are issues. When I turn it on sometimes, it’s extremely dark as if the brightness is down.
No, I would not recommend this to a friendRated 1 out of 5 stars
Never buy from Best Buy. Best scam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came damaged. Panel is super sensitive and bestbuy will not help.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Losiana,
I'm very sorry to hear that your CU7000 TV arrived damaged and you are having difficulties exchanging it. So we can best assist you, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Rated 1 out of 5 stars
Tv screen
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased my 65" sumsung crystal UHD TV in February and after 3 months, 2 lines appears on the screen
No, I would not recommend this to a friendRated 1 out of 5 stars
Worked less than two years
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had this TV for less than two years and we get this black line. Very disappointed.
No, I would not recommend this to a friend- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
A Cinematic Marvel in Your Living Room
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Title: "A Cinematic Marvel in Your Living Room: The Samsung Smart TV" Review: From the moment I switched on my new Samsung Smart TV, I knew I was in for an unparalleled visual treat. This TV isn't just an appliance; it's a marvel of modern technology. With breathtaking image quality, each detail on the screen comes to life with a clarity and color fidelity that I've never experienced before. The most striking feature is the display technology. The contrast and depth of the blacks are phenomenal, which makes the vibrant colors pop even more. The ability to automatically adjust brightness and contrast based on ambient light conditions ensures that every scene looks perfect, regardless of the time of day. The sleek and minimalist design of the TV is another major plus. It seamlessly integrates into any space, adding a touch of sophistication to my living room. The setup was surprisingly straightforward, and the menu system is intuitive and easy to navigate. As for the sound, the Samsung Smart TV delivers an auditory quality that perfectly complements its stunning visual display. Dialogue is clear, sound effects are impactful, and music is played back with exceptional fidelity. I haven't felt the need for an additional soundbar, as the TV's built-in speakers are more than capable. In conclusion, this Samsung Smart TV is a 5-star product that has exceeded all my expectations. It's not just a television; it's a gateway to a captivating world of entertainment. Highly recommended for anyone looking to elevate their viewing experience.
I would recommend this to a friend - Pros mentioned:Picture quality, Tv quality
Rated 5 out of 5 stars
Great TV with Stunning 4K Quality!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Samsung 65” CU7000 Crystal UHD 4K Smart Tizen TV in April 2024, and it has exceeded my expectations. The picture is vibrant and sharp, making movies and shows look amazing. The Tizen smart platform is fast and easy to use, with quick access to streaming apps. The sleek design fits perfectly in my space. While the built-in speakers are decent, a soundbar enhances the experience. Great value for the price—highly recommend!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Happy with my purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Samsung Crystal UHD TV, and it has truly exceeded my expectations in every way possible. First and foremost, the picture quality is absolutely stunning. The 4K resolution combined with the Crystal UHD technology delivers sharp, vibrant, and lifelike visuals. Whether I'm watching movies, gaming, or streaming content, the clarity and color accuracy are a treat for the eyes. The HDR support enhances the viewing experience further, providing deep blacks and bright highlights for a more immersive feel. I'm consistently blown away by the cinematic quality of this TV. The design is sleek and modern, with slim bezels that maximize the screen real estate. It looks great in any room and adds a touch of elegance to my living space. Additionally, the TV's sound quality is impressive. The built-in speakers provide clear audio with good bass, although I have the option to connect to external speakers for a more immersive sound experience. Setting up the Samsung Crystal UHD TV was a breeze, and it seamlessly connects to my other smart devices in the home. Overall, I couldn't be happier with my purchase of the Samsung Crystal UHD TV. It's a visual powerhouse with a user-friendly interface, making it the perfect centerpiece for my entertainment needs. If you're looking for a top-notch 4K TV, this one should be at the top of your list.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Brightness
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honest opinion i wish i upgraded sooner, but pur LG was from 2013/14 was smaller also, perfect smart rv sounds great only complaint is its full brightness during day sometimes isnt needed. But ive never owned a tv i needed wanted at full brightness most time. Worried long term may effect how long it lasts
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Love this tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 4K TV exceeded my expectations with its stunning display quality, vibrant colors, and exceptional clarity. The sleek design adds a touch of elegance to my living room, and the user-friendly interface makes navigation a breeze. The Smart TV features provide access to a variety of streaming services, enhancing the overall entertainment experience. The sound quality is impressive, delivering clear and immersive audio. With multiple HDMI ports and advanced connectivity options, it caters to all my entertainment needs. Overall, a fantastic investment for anyone seeking 4K viewing experience.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Quality picture, quality sound, great purchase!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re looking for a quality TV at an affordable price, look no further. I purchased this tv to hang over my fireplace and couldn’t be happier. The picture is good for a TV of this price. The sound is excellent. The TV this one replaced didn’t get very loud at full volume. This one gets LOUD for factory TV speakers. I will probably add a soundbar and woofer for theatre-like sound, but this Samsung’s volume is plenty for a small to midsize living room. Also, I love the platform. Setup was super easy and navigating all the apps is even easier. I couldn’t be happier with this purchase. 10/10
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The process to order my Tv and do curbside pick up was so smooth and easy! Best Buy is my go to store for all my electronics. I love my new tv. The set up was easy . The picture quality is excellent.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 4 out of 5 stars
Amazing TV for the Price!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung 65” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023) has blown me away! Stunning 4K picture quality, vibrant colors, and smooth performance with the intuitive Tizen OS. The slim design looks great in my living room, and gaming is seamless with Auto Game Mode. While the speakers are decent, pairing with a soundbar elevates the audio. For its price, it’s a fantastic upgrade. ⭐⭐⭐⭐⭐ Highly recommend!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent UI and quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Samsung 4K UHD Smart TV, and I must say it has exceeded my expectations. The picture quality is stunning, with vivid colors and sharp details that bring movies and shows to life. The 4K resolution truly enhances the viewing experience, making everything look incredibly crisp and realistic. One of the standout features of this TV is its smart functionality. The built-in Tizen operating system is smooth and responsive, allowing seamless access to a variety of streaming apps like Netflix, Disney+, and Hulu. The interface is user-friendly, making it easy to navigate and discover new content. Plus, the TV supports voice control through Bixby or Amazon Alexa, which adds an extra layer of convenience. The design of the TV is sleek and modern, complementing any living room or entertainment setup. The bezels are slim, maximizing the screen space and creating an immersive viewing area. Setting up the TV was straightforward, and the included remote is intuitive and comfortable to use. In terms of audio quality, the TV delivers clear and balanced sound. While it's not as robust as a dedicated sound system, the built-in speakers are more than sufficient for everyday viewing. Connectivity options are plentiful, with multiple HDMI and USB ports for connecting external devices like gaming consoles, Blu-ray players, or external storage. Overall, I'm highly satisfied with my purchase of the Samsung 4K UHD Smart TV. It's a fantastic option for anyone looking to upgrade their home entertainment setup with a high-quality, feature-rich television. The combination of excellent picture quality, smart capabilities, and stylish design makes this TV a standout choice in its category. I would definitely recommend it to anyone in the market for a new TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing Picture Quality and Features – Highly Rec
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Samsung 65-inch TV, and it has completely exceeded my expectations! The picture quality is stunning, with vibrant colors and deep blacks that make movies and shows feel incredibly immersive. The 4K resolution is crystal clear, and the HDR feature enhances the details in both bright and dark scenes. The setup was quick and easy, and the TV has a sleek, modern design that fits perfectly in my living room. The Smart TV features are great, with a user-friendly interface that makes streaming content a breeze. I love the built-in apps like Netflix, YouTube, and Amazon Prime Video. The sound quality is impressive too, though I plan to pair it with a soundbar for an even more immersive experience. Overall, I’m extremely happy with this purchase. Whether you’re a movie lover, sports fan, or casual TV watcher, this Samsung 65-inch TV offers incredible performance and value. Highly recommend it!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
LOVE IT
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently had the pleasure of bringing Samsung's latest TV into my home, and the experience has been nothing short of extraordinary. This cutting-edge television has redefined my expectations of home entertainment. Picture Quality (5/5): The visual brilliance of Samsung's new TV is truly jaw-dropping. From vibrant colors to deep blacks, the QLED display delivers a level of clarity and detail that elevates every viewing experience. Whether watching movies, gaming, or streaming content, the picture quality is consistently stunning. Design and Build (5/5): Samsung's commitment to sleek design is evident in every aspect of this TV. The ultra-slim bezels and minimalist aesthetic create a sophisticated look that seamlessly blends with any room decor. The build quality is exceptional, reflecting Samsung's dedication to both form and function. Smart Features and Connectivity (5/5): Navigating through apps and content is a breeze with Samsung's intuitive smart platform. The TV's connectivity options are extensive, ensuring compatibility with a wide range of devices. The seamless integration with voice assistants and the user-friendly interface add a layer of convenience that enhances the overall user experience. Sound Quality (5/5): Immersive audio is a key highlight of this TV. The built-in sound system delivers crystal-clear sound, with well-balanced tones and deep bass. Whether watching an action-packed movie or a quiet drama, the audio quality complements the stunning visuals for a truly cinematic experience. Overall Experience (5/5): Samsung's new TV has exceeded my expectations in every way. The combination of state-of-the-art technology, elegant design, and user-friendly features makes it a standout choice for anyone looking to upgrade their home entertainment setup. It's a testament to Samsung's commitment to innovation and delivering a premium viewing experience. In conclusion, Samsung's new TV is a game-changer. If you're in the market for a television that combines cutting-edge technology with a sleek design, look no further. I wholeheartedly recommend Samsung's latest offering for a home entertainment experience that sets the bar high
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Unveiling the Future of Home Entertainment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently upgraded my living room experience with the Samsung 65” CU7000 Crystal UHD 4K Smart TV, and I must say, it's been an absolute game-changer. The picture quality is stunning, with vibrant colors and deep contrasts that bring movies and shows to life in a way I've never seen before. The Crystal UHD resolution ensures that every detail is sharp and clear, making it feel like you're right in the middle of the action. One of my favorite features is the Tizen operating system. It's user-friendly and intuitive, making it a breeze to navigate through the vast array of streaming services and apps available. Whether I'm catching up on my favorite series, streaming a live sports event, or exploring new content, everything I need is just a few clicks away. The design of the TV itself is sleek and modern, fitting perfectly into my living room decor. The slim profile and minimal bezels ensure that the screen is the star of the show, drawing you into whatever you're watching without any distractions. Connectivity is another strong point of the CU7000. With multiple HDMI ports, USB connections, and built-in Wi-Fi, I've had no trouble connecting all my devices and enjoying seamless streaming and gaming experiences. The sound quality is also worth mentioning. While I have an external sound system, the built-in speakers provide clear and immersive audio that enhances the viewing experience, especially during action-packed scenes. In all, it has exceeded my expectations in every way. It offers a premium viewing experience, user-friendly features, and a stylish design that complements any room. Whether you're a movie buff, a sports fan, or just love binge-watching series, this TV is a fantastic choice that won't disappoint.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 4 out of 5 stars
Great Value and Performance
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Samsung 65” Class CU7000 Crystal UHD 4K Smart Tizen TV, and I’m really impressed with the overall performance, especially for the price. The 4K picture quality is crisp, vibrant, and clear, making everything from movies to sports look amazing. The Crystal UHD technology delivers excellent color accuracy and contrast, and I’ve had no issues with screen clarity. The Tizen operating system is smooth, intuitive, and offers access to all my favorite streaming services, apps, and more. The remote control is simple and easy to use, with great voice command integration, and the TV’s overall sleek design fits nicely in my living room. The only reason I’m not giving it a full 5 stars is that while the sound quality is good, it could benefit from a soundbar for a more immersive experience. Overall, this TV offers fantastic value, with great picture quality and smart features at a competitive price. I highly recommend it for anyone looking for a high-quality 4K TV without breaking the bank!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
best review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased a Samsung TV, and I must say that it has exceeded my expectations in every way. From its sleek design to its outstanding performance, this TV has truly elevated my viewing experience. The colors are vibrant, and the contrast is exceptional, creating a lifelike and immersive viewing experience. Another standout feature is the smart functionality of the TV. The user interface is intuitive and easy to navigate, making it a breeze to access streaming services, apps, and other content.
I would recommend this to a friend







