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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5000 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the 65” Class CU7000 Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and price. Many appreciate the vibrant colors and straightforward setup process. While some users find the remote control a bit small and the volume could be improved, the overall experience is largely positive. The sleek design is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 5,000 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent quality & Samsung free content

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best TV ever. The design is sleek, very easy to hang on the wall. Image quality is excellent, even when you stream from YouTube. Easy and very intuitive step for configuration and conection to the internet. The tv comes with free Samsung TV and a lot of apps with free content. The remote control also is very helpful, comes with buttons for netflix, amazon prime, Disney +, and its Samsung TV. Sound is good, but i also bought a 5 channel sound bar, so it became movie theater sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Impressive performance, and is stunning visuals

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Samsung TV, and I must say that it has exceeded my expectations in every way. From its sleek design to its outstanding performance, this TV has truly elevated my viewing experience. The colors are vibrant, and the contrast is exceptional, creating a lifelike and immersive viewing experience. Another standout feature is the smart functionality of the TV. The user interface is intuitive and easy to navigate, making it a breeze to access streaming services, apps, and other content.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It is just what I wanted and honestly the colors are vibrant but I would not say it has the best volume but it’s still fine. Definitely would recommend

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi FabiD,

      It's great to hear that you are enjoying the 4K picture quality of the CU7000 TV. Regarding the TV’s sound quality, we recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode.

      You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.

      To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wickedly Beautiful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    (Ignore the Hand Grenade in the picture it's a fake prop for scale) So. This TV is Gorgeous the colors pop and the detail is next level. I could Not recommend this TV more, I gotta hand it to Samsung they never fail to impress me with their TV's. To be fair, I have to admit I didnt test the sound too much I have a sound system for My TV so that's what I used mostly, but before I hung it on my wall I tried it and it sounded perfectly fine if that's how you wanted to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    A Visual Treat: Samsung 65” Class CU7000

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 65” Class CU7000 Crystal UHD 4K UHD Smart Tizen TV is a visually stunning and feature-rich television that delivers a fantastic viewing experience. After spending time with this TV, it's clear that it excels in picture quality and offers a user-friendly smart TV platform, making it an excellent choice for both entertainment and connectivity. Picture Quality (4/5): The standout feature of the Samsung CU7000 is its crystal-clear 4K UHD resolution. The picture quality is impressive, with vibrant colors, deep blacks, and sharp details that truly immerse you in your favorite content. The HDR support further enhances the viewing experience, providing vivid contrast and lifelike visuals. Crystal Processor 4K (4/5): The Crystal Processor 4K ensures that content is upscaled to 4K quality, even for non-4K sources. While it does a commendable job, some viewers might notice minor artifacts or softness in certain scenes. However, for most content, the upscaling is impressive. Smart Tizen Platform (4/5): Samsung's Tizen smart TV platform is user-friendly and responsive. It offers a wide range of streaming apps, including popular services like Netflix, Amazon Prime Video, and Disney+. The intuitive interface makes it easy to navigate, and voice control through Bixby or compatibility with other voice assistants enhances convenience. Design and Build Quality (4/5): The TV boasts a sleek and modern design that fits well into any living room. The slim bezels and minimalist stand make it an attractive centerpiece. The build quality feels sturdy and durable, although the back panel is made of plastic. Connectivity (4/5): The Samsung CU7000 offers a decent selection of ports, including HDMI, USB, and digital audio outputs. It supports HDMI ARC (Audio Return Channel) for simplified audio setups with soundbars and home theater systems. The TV also supports Wi-Fi and Bluetooth for wireless connectivity. Gaming (4/5): For gamers, this TV offers a Game Mode that reduces input lag, making it suitable for console gaming. The Crystal UHD display with HDR support provides an immersive gaming experience, but hardcore gamers may prefer a TV with even lower input lag. Sound Quality (3/5): While the TV delivers clear and balanced audio, it lacks the depth and richness that external sound systems or soundbars can provide. For a truly cinematic experience, investing in additional audio equipment may be worthwhile. Conclusion: In summary, the Samsung 65” Class CU7000 Crystal UHD 4K UHD Smart Tizen TV is a strong contender in the mid-range television market. It shines with its impressive 4K UHD picture quality, user-friendly smart TV platform, and sleek design. It's well-suited for movie nights, streaming, and casual gaming. While it may not match the sound quality of higher-end models, it offers a compelling package for those seeking a visually immersive and connected entertainment experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best Buy is great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung TV exceeded my expectations with its stunning display and vibrant colors. The sleek design seamlessly blends into my living room, and the user-friendly interface makes navigation a breeze. The Smart TV features provide a vast array of streaming options, ensuring endless entertainment. Overall, I'm impressed with the performance and aesthetics of my Samsung TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Enjoy the new tube

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new smart tv. Great price and great purchase! Got all my friends wanting one! Great picture color.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy to Set Up with Stunning Picture Quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great choice. Setup was quick and simple, and the Tizen interface is very user-friendly—even for someone who isn’t tech-savvy. The picture quality is impressive: colors are vibrant, details are sharp, and the 4K resolution really stands out when watching movies or streaming shows. It’s a comfortable and enjoyable viewing experience overall, especially for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    A Stellar Addition to Our Bedroom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I recently added the Samsung 65” Class CU7000 Crystal UHD 4K Smart Tizen TV to our bedroom, and we couldn't be more pleased. Right out of the box, the setup was straightforward, making the entire process hassle-free. The picture quality is simply stunning. The 4K resolution brings an incredible level of detail and clarity to everything we watch. Colors are vibrant and true-to-life, and the contrast is just right, providing a truly immersive viewing experience. Whether we're watching movies, streaming series, or just catching up on the news, the visual performance of this TV consistently impresses us. The smart features powered by Tizen are a huge plus. The interface is intuitive and user-friendly, making it easy to navigate through various streaming services and apps. We appreciate the convenience of having all our favorite content easily accessible in one place. Sound quality is more than adequate for our needs, and we've found that dialogue is clear and easy to understand, even without an external sound system. However, the TV's compatibility with various soundbars offers flexibility for those looking to enhance their audio experience. Another aspect we love is the sleek design of the TV. It looks modern and fits beautifully in our bedroom, complementing the décor without being obtrusive. The remote control is also well-designed, with a simple layout that's easy to use. In terms of value, we feel we got an excellent deal. For the price, the quality and features this TV offers are exceptional. It's a purchase that has significantly enhanced our in-room entertainment experience without breaking the bank. In summary, the Samsung 65” Class CU7000 Crystal UHD 4K Smart Tizen TV is a fantastic choice for anyone looking for a high-quality, feature-rich television at an affordable price. It has definitely exceeded our expectations and has become a valued part of our home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price quantity of tv is very well great picture and very easy set up ,would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great bang for my buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally upgraded from my 43" TV, & a 65" was what I wanted. Like many I wanted to stick to a budget & set the ceiling at $400. I compared at least 6 brands & this Samsung was it! Reviews are spot on in my opinion... if you can afford more get a model with a higher refresh rate... short of that I think the picture quality & color is great for what I spent. Some don't like the remote on this model, & many comparable brands... I am learning button locations, but don't dislike the remote & don't feel that it's a deal breaker. Due to the size I had mine delivered. The first I received had lines running through the screen. Best Buy picked it up & delivered another within a week... you can buy these electronics anywhere, but I have historically purchased mine from Best Buy & I received excellent customer service so I encourage all to do likewise. I'll be back!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture. Easy to setup. Best value for a tv of this size.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it came time to upgrade our family’s TV, we decided to go for the Samsung 65-inch Crystal UHD Smart Tizen TV. It was a choice driven by the need for sharper image quality and smarter features, and this TV has delivered admirably on both fronts. The picture quality is where this TV really shines. The Crystal UHD resolution provides a clear, crisp image that brings movies and TV shows to life. Watching our favorite nature documentaries, the colors are vibrant, and the detail is so precise it feels like you could reach out and touch the fur and feathers. Overall, the Samsung 65-inch Crystal UHD Smart Tizen TV has been a fantastic addition to our home. It offers great value for its price, especially with the stunning display and smart features.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great pick for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Quality is not OLED scale obviously but the colors and brightness is great and apt for the price. Setup is easy as have sliding stands. Colors look natural. But on heavier side but not too heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    Good TV, big picture!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, good picture, and simple to setup ... it just about sets itself up. Hardest part was getting it out of the box! Definitely a 2-person job as TV is large and a little heavier than smaller sizes.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 65” Great TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 65” TV delivers vibrant 4K picture quality with rich colors and good contrast, especially in HDR mode. Tizen OS makes streaming easy with responsive, built-in smart features and voice controls. While the sound is decent, adding a soundbar enhances the experience. Its sleek, slim design fits well on a stand or wall, and the numerous HDMI and USB ports simplify connectivity. Ideal for movies and gaming, this TV is a great investment for a high-quality, immersive experience.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Buy this TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV for a great price. The picture quality is immaculate, the sound is great - no need for sound bar, and m setup was easy and BestBuy associates were extremely helpful assisting me in arranging delivery to a new address. Overall great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good Purchase for Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality. Good price for the product. Do not care for the controller. I didnt like the set up. TV set up did not let me use my Amazon Fire Stick controller for everything. So now I have to use two controllers. Also volume control on controller is weird and difficult. Overall, good buy for price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Great TV at a great price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality tv especially for the price. The picture is extremely clear and the apps are easy to use. Volume could be lounder because of the large room but I will get a small speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Impressive Samsung TV from Best Buy! A best buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung rivals the competitors with their latest TV's. And this one is a compliment to their list of newer TV models. Very impressed by the screen menus, logic and customized settings. Screen is crystal clear, sound is above average and impressive. Works flawlessly with Wi-Fi and Bluetooth connectivity. No need to add a Fire stick, Roku or Chromecast device since the app search selections in the library are endless. Amazed with Samsung's technology and performance and outweighs the others. Seamlessly connects to my Samsung account across my other Samsung devices. Hand down! 5 Stars and highly recommended! Samsung TV's sold at Best Buy are truly the "Best Buy", pun intended!

    I would recommend this to a friend