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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5064 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the 65” Class CU7000 Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and price. Many appreciate the vibrant colors and straightforward setup process. While some users find the remote control a bit small and the volume could be improved, the overall experience is largely positive. The sleek design is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 5,064 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as an upgrade as my last tv was going out. This has been perfect! The picture is very vibrant and clear. The sound is great too. It was super easy to set up. I would definitely purchase it again!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv so far, color is vibrant and smooth, works great with my Xbox x and fire stick. Tv remote is a little weird but nice you get used to it, it’s easy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Why did we wait so long?

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I had always been satisfied with TV's that were probably half the size of this 65" Samsung. But when we moved to Maine and needed a new TV, our son convinced us that we should get one like his...and only a few days after the TV had been installed, we realized what we had been missing all those years! The picture is so big...and so clear! You can see why so few people go to the movies anymore when you can get a near-theatrical experience in the comfort of your home. The Sales Person at Best Buy was polite, professional, knowledgeable and friendly (she made the TV purchase easy)...and the experience was repeated with the two Technicians who installed, mounted (and hid the cord) on the TV. Now, I just need to upgrade my sound system...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Samsung 65"

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this, great picture quality and it has all the apps we need. It takes some time to learn how to use, but once we got it, it was smooth sailing. The remote is different from the older versions and takes some time to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    65 IN crystal clear tv !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OH MY GOODNESS!!! this tv is amazing , literally the whole description of it is ALL TRUE. The crystal quality is literally crystal clear . the brightness is amazing , and the size is just perfection !! the sound is not raspy at allb

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Quality at a Price that cannot be beaten

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung CU7000 gives a quality picture at an excellent price. Adding a Samsung sound bar simply adds to the enjoyment of watching a favorite movie or athletic event without leaving your home!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Replacement!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV to replace my Samsung 55” in my bedroom. Picture is great and it sounds great without any extra speakers attached. Easy to use and understand especially if you’ve used Samsung tv’s in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best TVs I have seen for $350 and for it to be a Samsung is great. Yes its not one of the top models they sell but if you aren't picky and are just looking to upgrade then this is a good one for you.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    A solid tv choice for a great price!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion, Samsung has the clearest picture, the brightest color and the best quality over pther brands. I own three Samsung tv's and have been pleased with all of them.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best TV we’ve ever owned. The picture quality is amazing, the sound is great. I love that all the apps that we watch are available for download. I also love that we can pair the TV in to the Samsung app with all of our other appliances. We plan to be a Samsung family after this!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    The perfect TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Samsung TV's. They are very easy to set up and get to watching your favorite programs quickly. Colors are sharp and sound is good. Would definitely recommend these TV's. Can't go wrong with TV or the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good entry level TV for the CU series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the entry level model for the new Samsung CU series. It's a pretty solid smart TV. Coming from an older TU series tv, the new Tizen interface is a big improvement. Still not as fast as I want it to be, but it's an improvement from the previous models. I like how it remembers the most recent app used after turning the tv off briefly. It can also sometimes remember the media you are playing if you turned it back on not too long after turning it off. The remote is definitely a big improvement from the old one where the buttons get stuck. The film maker mode picture quality is pretty good. A little too sepia for my tastes, but it definitely enhances movies depending on the color grading of the film. I can't say much about audio quality as I use a soundbar and never used the tv speakers, but I assume it's typical generic tv speaker quality. Being the entry level model, this tv has no voice activated controls which I actually appreciate because at least it won't be listening all the time. Just note that you'll be hearing at least 2 loud clicks shortly after turning it off. I checked forums and it appears it's the tv's way of refreshing the pixels, so it should be normal behavior.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very decent sized TV with lots of cool add-ons. There’s tubi TV and Samsung TV where you can watch shows without commercials unlike cable. My only issue is with the remote, it’s not as much of a magic remote that I expected. I love remotes with voice control, and the app for the TV remote is not very user-friendly, otherwise, great TV with very nice picture.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    65 inch samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the perfect tv , thin, lightweight, and it’s a smart TV. The sound and color, equality, and everything about it. You definitely can’t beat it especially for the price extremely easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Samsung 65" CU7000

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great. The remote control is way too small. It is black, so in low lighting it is difficult to see and use. TV dropped the YouTube shortcut so had to call technical support and learn how to "cold boot" and get the shortcut back. Samsung technical support was very good at getting to the issue. I've owned Samsung products in the past with always having good success.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big Samsung fanatic when it comes to my household tech for most things. I love using the smart things app, and while watching on my TV when my washer or dryer get done it will alert me on screen and or on my phone. This has a very clear picture I have multiple Samsung TVs and for the most part I'm highly satisfied. The only thing I would consider even a thought is the Android system on any Smart TV make sure you know how to clear the cache when the Smart TV app itself starts getting slow. Many people don't understand this part and will give a TV a bad review something you should consider when you are reading through other reviews.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv. Picture quality is great. I think how easy it is to use. Sound quality espdcially with samsung sound bar is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung Smart 65” TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 65”Samsung TV gives a great picture and you feel like you are in the midst of the show as it is like 3D. It is a Smart Tv and gets so many programs for viewing for free. Best smart TV you can own for a very low price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv room

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV for my son's room/ game room. Fits perfect and sounds great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love my Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my 65" has a great quality picture awesome sound and the most important part is easy to use remote. I've had LG beforeband the remote is lots of buttons some of them are useless. Definitely would recommend it!

    I would recommend this to a friend