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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5047 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the 65” Class CU7000 Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and price. Many appreciate the vibrant colors and straightforward setup process. While some users find the remote control a bit small and the volume could be improved, the overall experience is largely positive. The sleek design is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 5,047 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Samsung 65" CU7000

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great. The remote control is way too small. It is black, so in low lighting it is difficult to see and use. TV dropped the YouTube shortcut so had to call technical support and learn how to "cold boot" and get the shortcut back. Samsung technical support was very good at getting to the issue. I've owned Samsung products in the past with always having good success.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    perect purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this tv. it is perfect for my room size, the setup was easy and it connected to my phone ad other samsung tv easily. the picture is beautiful and i couldn't be happier with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love my Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my 65" has a great quality picture awesome sound and the most important part is easy to use remote. I've had LG beforeband the remote is lots of buttons some of them are useless. Definitely would recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    My gaming access point.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is absolutely gorgeous, and it handles all of my gaming needs. The price was also amazing. Would buy again dor other rooms in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv room

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV for my son's room/ game room. Fits perfect and sounds great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful tv and the delvery guys where so nice! I want to purchase the tv again. Unfortunately we moved and the screen got shattered in the inside. So we need to buy a new one. I want to get the same one the features and everything about it was crisp and really good quality. It was our fault for the way we packed it in the truck. Was very sad. But i will definitely be getting a new one. Thanks best buy for selling a great product!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Another great purchase from Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for my husband and he was thrilled! Great size, picture quality and price. Add in the seamless delivery & installation it's a win win! The guys from the Geek Squad were awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesomeness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is the best smart TV I've ever owned. I like the idea that it's a Samsung and I can link it up with all of my other Samsung products that I own. It has perfect picture & sound quality. It's also easy to navigate and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    TV REVIEW

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture, sound, and brightness quality, love it!! Has everything you need! Now I look forward to come home for a movie night

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Large an in charge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, beautiful picture. It fits perfectly on my shelving unit. Brought it home, easy setup. All my stations on on this TV and my streaming service was an easy setup as well. I’m enjoying every minute of the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely blown away by the Samsung 65" QLED Crystal UHD 4K Smart TV! As a dedicated streamer, this TV has revolutionized our viewing experience. The stunning 4K resolution combined with QLED technology delivers breathtaking clarity and vibrant colors, making every detail pop on screen. The Smart TV functionality offers seamless access to all our favorite streaming platforms, providing endless entertainment options at our fingertips. Plus, the immersive sound quality enhances the overall viewing experience, making it perfect for family movie nights or gaming sessions. Trust me, this TV is a game-changer for any streaming enthusiast!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Its a great budget tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old tv had a bunch of dead pixels and I picked this up on Black Friday for a pretty good deal. The image is crisp, clear, colorful and the set up was super easy. Just what I needed at a price to match

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stunning Picture Quality and Great Value – Love My

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Samsung 65-inch TV from Best Buy, and I couldn't be happier with my decision. The picture quality is absolutely stunning – vibrant colors, deep blacks, and crystal-clear resolution that makes watching movies and sports feel like a theater experience at home. Setup was a breeze, and the smart features are intuitive and responsive. I love how seamlessly it connects to streaming apps like Netflix, YouTube, and Disney+. The remote is sleek and easy to use, and the sound quality is surprisingly good for a flat-screen TV (though I might still add a soundbar later on). Best Buy made the entire process smooth and hassle-free. The staff was helpful in answering my questions, and the delivery was prompt and professional. Overall, this Samsung 65-inch TV is a fantastic addition to my living room. Great performance, beautiful design, and well worth the price. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great big TV without a great big dent in my wallet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with great picture quality, very bright, sound quality is better than expected and it has a lot of nice free features. Samsung TV plus has some pretty cool stuff and it was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought three of this model TV and I really enjoy it. The controls are responsive and quick. I like the operating system and it's easy to navigate. The picutre quality and brightness is what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Bang for your buck meets quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Bought this for my gaming setup and couldn’t be more pleased. Checks off all the boxes and as an added perk, the value can’t be beat. 10/10 recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Love this tv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv.clear picture.only thing is I wish the volume was louder because I had to buy a soundbar after I put it on wall mount.Samsung is all I buy. Got one that is 10 years old and still going.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good tv for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for. Easy to set up, almost ready to use out of the box. It has all the apps you need to stream online. Simplified remote control. Very good screen size to enjoy your favorite movies or shows.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Approved this purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The images on the TV are great. Easy to set up and use. we have a surround system so not able to test the actual volume on the TV. i would high recommend over all for the images/quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Goat TV Brand

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is very clear and very nice. The user experience with the navigation is also very easy to use. Would definitely recommend this to anyone shopping for a new TV. Samsung really know TVs.

    I would recommend this to a friend