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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5064 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the 65” Class CU7000 Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and price. Many appreciate the vibrant colors and straightforward setup process. While some users find the remote control a bit small and the volume could be improved, the overall experience is largely positive. The sleek design is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 5,064 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A Year Later, Still Delighted

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this TV for a year now, and I couldn't be happier with my purchase! From the moment I set it up, it has exceeded my expectations. The picture quality is outstanding, with vibrant colors and sharp details that make watching movies and shows an absolute pleasure. The sound is surprisingly good, even without a soundbar, and the smart features work seamlessly, making it easy to stream all my favorite content.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great, we wanted a bigger one to watch games on and its not too big and not too small. Very easy to set up and enjoy quickly .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase! I love this TV. It is easy to set up, the picture is crystal clear and the remote has presets for 4 streaming services.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love Samsung products and bestbuy staff!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, it's so clear and perfect....you can see all the imperfections on the actors and actresses faces lol. It's almost scary how much make-up they pack on their faces. I would tell everyone to get a Samsung TV like this one!! The workers at the store are very great as well and for that i will always go to bestbuy to get my electronics and anything else they sale and tell anyone else to go there as well. I didn't have to lift a finger, just show my proof of purchase and they do the rest!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking at several other 65" TVs that were more expensive, I purchased this one based on the reviews and specs on Best Buy's site. I am very happy with this TV so far. The picture quality is excellent, especially with 4K content from streaming services. The remote is limited for working with my cable box, so I still use my Xfinity remote along with the TV's remote. The speakers are good for general-purpose use, but I will probably look at soundbars for better audio for movies.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    samsung 65"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for a Christmas present, easy to use and easy to set up great picture quality and sound would definetly buy again or recomend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    SAMSUNG 65" CLASS CRYSTAL UHD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect size for our family room. Excellent picture and easy to setup. Of yeah! did I mention it wis a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GOAT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung TVs are the best shouldn’t have strayed away. I tried a TCL tv and had 3 service calls in less than 15 months. I will always stick with Samsung. Only thing I suggest is get a sound bar or surround sound if u need to have that extra boom when watching movies or tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great TV, Great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new tv is perfect. The picture and sound quality are excellent and we are very satisfied with our purchase. And we got a great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifull the size is big and the colors are beautifull very good tv for that price i think is the best

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Worth every penny !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a present for my husband and he absolutely loves it. The color and sound is just amazing! Perfect size and can’t beat the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best store to shop for your elect

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was outstanding service. I love the quality of the TV and the quality of the HD and the 4K that was on it. Customer service was very helpful. Went through the line very quickly, and the woman at the counter I offered to help me and she helped me with the quickness at first to get in my car teamwork makes the dream work and she definitely helped me out. Thank you, Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great quality for a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, the tv was at a great price. Second, the picture was just as good. It was an upgrade from my previous tv and it didn't disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best quality best service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For best price and good quality I always go for Samsung tv’s this would be my fourth one I get and they have always lasted me yrs I’ve gone from 40 inch to 85 inch and they all have amazing quality display and great sound and settings and every single one I have gotten it from best buy because their warranty and prices are better then other the service has gotten a lot better also I will always come back to Best Buy and always get Samsung tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful 4K TV in great size AND price. It is worth to buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture quality. Excellent for gaming. Easy hook up to all other accessories. The price was great

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, love the brightness setings since this is our bedroom tv. Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great TV -- but remote is not that smart!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price (after 65", the prices just skyrocket!). Only giving it one less star because the remote is not as smart as other samsung TV's I've seen -- no microphone capabilities for example, so typing things is a pain.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture, easy set-up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy set-up. Very helpful staff at Best Buy to help pick it out and bring it out to the car.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Quality TV for the price.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for price. Definitely worth the money. Best bang for your buck. Skip the Roku TV’s and get a Samsung.

    I would recommend this to a friend