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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5064 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the 65” Class CU7000 Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and price. Many appreciate the vibrant colors and straightforward setup process. While some users find the remote control a bit small and the volume could be improved, the overall experience is largely positive. The sleek design is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 5,064 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Another great Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all my Samsung TVs, this is a great TV. Setup is easy. Using apps is easy and user friendly. Picture is great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV for the Money

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the money. Excellent color and good sound with the soundbar and subwoofer I have.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Excellent TV for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color and sounds, mounted it on the wall and its better than the theater! Got on sale with the help of a very knowledgeable store rep..

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceent picture quality. Sound and clarity. Good brightness and effects. Excellent product. Good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Value great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the money I got it for my screened in porch. Easy to set up with Bluetooth speakers picture, quality gray.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent television with a great picture and viewing options at an affordable price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Amazing picture great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best tv I’ve ever had definitely buying 2 more for the bedrooms lol best bang for your buck

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Justin TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color of the picture is phenomenal and it is very user friendly for all the needs I needed met

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best budget 65" you can buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a Hisense H8 50" which I had previously purchased for it's excellent mix of features and price. I was replacing that TV because my living room area became larger and I was interested in a similar feature set with a larger screen. It had been a few years since my H8 50" had come out but this "lower end" larger screen maintained all of the same features my H8 had and has a 65" screen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it we bought this to replace my Samsung flat screen from 2014 picture qauilty it amazing sounds really great, size is perfect, only thing I would even slightly complain is the brightness it’s not bad but compared to other I feel it’s weak. I would still purchase again tho. Also you can use Xbox game pass play fortnite and other games on ur tv without a Xbox for cloud gaming. Would post photos but the app is making it impossible

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Awesome tv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s super thin and the picture is beautiful. Price couldn’t be better. Pick up a sound bar and you will be golden.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great 65" flat screen

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flat screen is huge. Very easy install. Nice clear picture. Highly recommended. Would recommend a soundbar. TV's speakers are ok.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good bang for your buck!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are stunning TVs. Easy to set up, Easy to use. They are crystal clear and are a good bang for your buck.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. Easy setup, navigation. Wonderful picture quality and sound. Loved the price as well

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv i love it the picture quality is amazing the brightness is great

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    PERFECT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PIXELS, COLOR, & SCREEN SIZE ARE ALL GREAT. ABSOLUTELY PERFECT FOR MY NEEDS.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Available apps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV love the screen. Love the color. The only negative it does not have the app I need to pull up my local cable network Comcast/Xfinity. Which was the whole point of finding this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has good tv picture quality is very good only thing I can say bad about it is the remote is terrible

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good Buy!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality and good pricing. My only complaint is the volume. Only music comes through pretty loudly. Regular tv, even on 40 it still seems liw. But thats nothing a soundbar can’t fix.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi AnnW,

      Thank you for sharing your experience with low volume on the CU7000 TV. There are several volume features you can adjust, which may improve your audio experience.

      1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.

      2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.

      3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode.

      Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.

      If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv great picture quality and an awesome price. First samsung tv I have bought but have to say I love it!

    I would recommend this to a friend