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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5064 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the 65” Class CU7000 Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and price. Many appreciate the vibrant colors and straightforward setup process. While some users find the remote control a bit small and the volume could be improved, the overall experience is largely positive. The sleek design is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 5,064 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Crystal Clear

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is perfect for viewing from any angle and easy to operate with the shortcuts on the remote. We splurged with the Geek Squad installation and setup and couldn’t be happier. They were professional and respectful of our home, property and followed all health and safety guidelines. Bravo!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    STELLAR 4K & DELIVERY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WAS HESITANT ABOUT THIS PRODUCT SINCE IT WAS NOT OLED. HOWEVER, I HAVE BEEN TAKEN BY IT; THE IMAGE ON THIS TELEVISION IS AMAZING. I LOVE THE INTEGRATION IT HAS WITH ALL DEVICES TO MIRROR ON THE TV. THE 4K ON THIS IS STELLAR. DELIVERY WAS QUICK AND EVEN DELIVERED UPSTAIRS TO MY THIRD FLOOR.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Price and quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale. 65 inches is much bigger than you think. The picture quality and apps were well worth the price. I have not run into any issues, the TV updates seemlessly, and looks fantastic for your favorite shows, movies and even YouTube.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Easy to use. Picture is clear and sharp. Worth it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I would buy another if i needed it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product especially for this price point. I also have a more powerful one with more features that i was happy about as well. But this is the better value. I could have gotten two of these for less than what i paid for the 1st. Eiether way im pleased because of quantity and reliability as well as the features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Súper recomendado,ya llevo 3 años con mi TV y no me a dado ningún problema

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv!!! I would recommend this one... Briliant colors and a vivid pic...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Overall, very pleased with this TV so far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, very pleased with this TV so far. Bright, bold picture. Relatively sharp images. I have not used the sound as I have a sound bar. My main issue is that it doesn't stay connected to the internet. Great TV for the price though! I did purchase a replacement remote that had buttons which works better for controlling multiple devices. It is made for the TU7000 (last year's model) but works perfect with this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Picture color resolution sound , its all perfectly well made

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv into video wall

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. I purchased 4 and turned it into a video wall. My only complaint is the secret menu to flip the screens upside down is greyed out. If wanting to flip screens you would need the qled. Otherwise great picture and overall works well. With video wall, dont even notice lines after eyes adjust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, I’ve had 2 back to back Samsungs and the screen resolution is great, I love the smart tv features , and it’s compatible with my Apple TV . Settings are customizable and picture doesn’t glitch .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and sound - easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to use! Very simple processing system!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv quality

    Rated 5 out of 5 stars

    Living room tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality tv im in love with it and sound is good too

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was a great purchase! It was easy to set up and the picture quality is so much better than we thought it would be. The price was reasonable and no interest for a year with our best buy credit card.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality and cross-compatability!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture quality. Really good audio quality. Especially in comparison to my previous TV from a different brand. Great cross-compatability with other Samsung products. I can use my TV remote to control my Samsung Soundbar and Samsung Blu-ray Player. Overall best TV I've ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great, especially for the price. It's very intuitive with the remote and very simple for streaming platforms. We used geek squad and they hung it on the wall with ease. Good purchase and great customer experience with Best Buy and Geek Squad with our Sonos system as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Upgrade to a bigger size and sticking with Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade to a larger version. I had a 55inch Samsung which I was very happy with, so selecting another Samsung was the logical choice. I was not disappointed as it has the same high quality on my previous TV. Very happy withe the larger screen and familiarity of Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    i love tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love that television, it has the inches and everything is exact, it has a super beautiful screen and I highly recommend it, I really recommend it, it is a screen that has everything to play, watch movies and spend time with your family, it has the correct and perfect screen, I love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Tv not only was it a good value for the brand and size but the size is also perfect for my big living room in my apartment and it was also delivered directly from the store the delivery men were extremely helpful it was zero effort for him to bring the giant box inside super satisfied

    I would recommend this to a friend