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Customer reviews

Rating 4.7 out of 5 stars with 5048 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the 65” Class CU7000 Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and price. Many appreciate the vibrant colors and straightforward setup process. While some users find the remote control a bit small and the volume could be improved, the overall experience is largely positive. The sleek design is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 5,048 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    All your TV needs in 1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you eant something close to OLED, this is the TV for you! Stream all your services, customize your interface with your most used apps, and connect your Samsung account for streaming your phone. One reccomendation, if you love to experience your movies, get a spund bar of your liking. The built-in speakers are fine, but for prefernce, buy speskers.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. Still a bit unaccustomed to the way everything looks like video and not “film;” may have to dig into more settings. I have another TV from the same line in an adjacent room and its remote sometimes triggers this unit. Overall though a brilliant set!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big bang for little bucks! The remote is simple, everything else is very nice

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 65" Class CU7000 Crystal UHD 4K Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this 65" Samsung Smart TV for our daughter for Christmas. Great picture with many options! We did buy a mount and it looks great on her living room wall. Samsung is our go to brand! The only thing I would suggest is a sound bar, other than that, you will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! EZ set up, Good picture. Great value

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture perfect... after purchasing this TV, I truly understand the meaning of this term. The sound quality is only out-matched by the realistic picture that immerses you to where it seems you are there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my purchase! I got a remarkable deal during the Black Friday sale. Beautiful TV, Crisp Picture, Clear Sound

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Insane value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV packs a lot of features and great quality for the price paid. I've been using it for about a month now and haven't had a single issue. The colors are rich and vibrant. It does very well in a bright room. I use it with an Apple TV 4K 3rd gen, Xbox Series X and Fios TV. It all works!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and sound are grest so far one week with the tv no complaints. It does not have a voice remote, i was told it did but unfortunately does not. Other than that no complaints really great tv im satisfied

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Celestetrevino,

      Thank you for your purchase and review of the CU7000 TV. Please know your feedback will be shared with our internal teams. Please know that although the CU7000 does not have a voice assistant built-in, you can connect it to your external Google Assistant or Alexa device.

      If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      Thanks for being a part of the Samsung family!

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the picture quality, and the menu is clear and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Intro to 4k

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was obsessed over getting a 4k TV for 3 years. It simply was not worth it to me to spend $1000 on the the "best" reviewed sets and heck, I was enjoying my HD. I saw the positive reviews on this and pulled the trigger. I even got the enormous 65 inch. I AM SO PLEASED. I do watch it in a dark room and I play games. It is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buying samsung from now, perfect for all uses, gaming or streaming apps..even browsing the internet :D

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful picture sound is great colors are bright

    I would recommend this to a friend
  • Pros mentioned:
    Price, Tv quality

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality TV, good price, long lasting devices

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Amazing tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture, vibrant color, great sound. Love the tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Seems good to go.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars based mostly on previous Samsung products and a short time using this TV. Beautiful picture! I like the stand vs my 75” Samsung. I would like a more Roku like app availability. I do hope this TV lasts as long as my previous Samsung TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great deal, great price, Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV, as a replacement for another Samsung TV that, at the time was one of the top of the line. This new one is absolutely phenomenal. Awesome picture, good, clear sound, plenty of HDMI inputs. An all around win for the consumer. Highly recommend. It is truly a Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Ideal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and great size. Only thing is I should have up the size for the living room but overall worth it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and very easy setup. It literally is plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love this tv. Delivery was smooth and I appreciate the delivery men for being cautious and helpful. I love everything about this tv and the availability of channels! Crisp picture and sound is better than I expected. Best part is i got it on sale too.

    I would recommend this to a friend