Customer Ratings & Reviews
- Model:
- UN65CU7000FXZA
- SKU:
- 6537363
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the 65” Class CU7000 Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and price. Many appreciate the vibrant colors and straightforward setup process. While some users find the remote control a bit small and the volume could be improved, the overall experience is largely positive. The sleek design is also frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Birthday Gift
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for my nephew for his birthday and he loves it and I do too! Great product for the entry level price.
I would recommend this to a friend Samsung 65 inch TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV 2 yrs ago and it’s still standing strong! The quality and sound are excellent. It also offers Samsung tv, which has a wide variety of channels. I would absolutely recommend this television.
I would recommend this to a friend- Pros mentioned:Picture quality
What I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t come with a remote or adapter cord to plus the tv in the wall… but considering the price, I accepted it. The Wi-Fi is difficult at times to work with, it can just down right not want to work or not have one slip up. Overall great picture quality and sound
I would recommend this to a friendBrand response from Samsung
Posted .Hi EmilyS,
We appreciate your feedback on the CU7000 TV. Your TV should have come with a remote and power cable. If you purchased brand-new and unopened, please contact Samsung Customer Support, and a representative will gladly help you. If purchased in open-box condition, we recommend contacting Best Buy directly for assistance. We hope your issue is resolved in a timely manner.
Regarding any issues you are experiencing with Wi-Fi, please follow the below tips:
Let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. To ensure you do not miss any Firmware Updates, I recommend enabling Auto Updates. Go to Settings> Support> Software Update> then select Auto Update.
Next, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
I hope these tips help resolve your concerns. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Picture quality
Great tv for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price. Picture is great. Slight delay when you hit the buttons on the remote, but that isn't enough for me to lower the rating. Very happy with my purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
It's enormous!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and surprisingly good sound, especially at the sale price. Still questioning whether I want to add a sound bar and/or sub. Connectivity and setup were a breeze.
I would recommend this to a friend Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Súper recomendado,ya llevo 3 años con mi TV y no me a dado ningún problema
I would recommend this to a friend- Pros mentioned:Ease of use
10/10 recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, safe packaging, great tv and easy to use for adults and kids! Perfect size for middle size living room. Best Buy made the purchase and pick up a breeze!
I would recommend this to a friend - Pros mentioned:Picture quality
New big screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return first one. The trim that goes around was not put in place correctly, spoke to Samsung directly them Best Buy and both said to just replace no problems at all. Tv is great!!! Samsung app with free TV channels is even better!!!! No supcription to pay for!! Very happy
I would recommend this to a friend - Pros mentioned:Picture quality
Very proud purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best bag for your buck! I love the smart tv hub and it has great sound and a great visual screen. Love this tv more than I thought I was going to. Very simple and great quality.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 4K
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this item, always buy Samsung, but this one was recommended by employee, really happy with quality
I would recommend this to a friend - Pros mentioned:Picture quality
Love it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV especially once u had it mounted. It’s the perfect size for my bedroom and the picture is so clear with the great sound to match!
I would recommend this to a friend - Pros mentioned:Picture quality
Best TV ever purchased
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New experience in watching tv. The picture, size and sound is something I never experienced before. If I could I would watch this tv all day.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung TV review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly it was a great tv, it had all the apps that I would have wanted to watch everything and the picture quality is great. On top of that I got it for a great price.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Value, awesome TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this TV about a month ago. The quality is excellent for the $. I couldn’t hear half of what was being said on my old TV, but that issue has been resolved with the dialogue enhancement feature.
I would recommend this to a friend - Pros mentioned:Picture quality
Perfect Picture
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love my new Samsung! The picture is so clear and crisp. The new style remote is great. No more klunky stick. I only ever buy Samsung for my home. I am never disappointed.
I would recommend this to a friend - Pros mentioned:Tv quality
Tv review
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is nice quality works well. I would highly recommend this tv for a living room or bedroom. Office space also.
I would recommend this to a friend - Pros mentioned:Picture quality
I love it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV. I love watching movies, playing video games or screen mirroring my IPhone 14 Pro Max. It is crystal clear and very fast.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great all-around TV. The Samsung lineup gets better and better. This TV has great sound and functionality. It’s very lightweight and has a very small bezel, making for a nice picture.
I would recommend this to a friend - Pros mentioned:Picture quality
By far great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoy picture on item purchased definitely noticed a difference between this television and other samasung purchased televisions all purchased from Best Buy .
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung Smart TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First Smart TV I’ve had. It is a very good tv but I have been a little slow with getting it set up but it’s all good now. I really like the picture and the sound.
I would recommend this to a friend